Completely bad cartridge that does not work. Hopefully it did not cause permanent damage to my printer. Now even when I put a factory HP cartridge back in my printer it still jams the print head. I never had this problem until trying the Monoprice cartridge. I think this thing broke my printer.... Don't buy these cartridges!
PROS: Arrived quickly. Nothing else to say that's positive.
CONS: DOA. Put in printer, caused continuous paper jams, and would not dispense ink.
Did not work at all. Very frustrated, threw it away
Monoprice was my last ditch effort to find someone who can make re-manufactured ink cartridges that work. This color cartridge didn't work, it didn't print red or green. Frustrated, I threw it in the garbage and took the garbage out right away.
I'm so tired of wasting money on re-manufactured cartridges. It's a crap-shoot with every company I've tried. Maybe a cartridge works, maybe I've just thrown money down the drain. My 11 year old printer works fine, but when the black ink runs out, it's unusable because of the lack of a reliable ink supply.
I haven't tried the black cartridge yet.
I've ordered other things from Monoprice without problem, and am very satisfied with everything else so far. That's why they were my last ditch effort. If they can't get it right, I'm done searching.
I'm changing my review from 1 star to 10. I expected only that my review would be posted, but I got a reply in less than 2 hours. They sent another cartridge to me right away, even though I had none to return or prove my point. They made a one-time exception to the rule that you have to return the defective item for me. The replacement cartridge works fine. I may be able to keep my 11 year old printer working for awhile longer after all, now that I have an ink source.
November 18, 2016
Excellent customer service. Great cartridge for older printer at low, low price.