Dark Matter by Monoprice Supernova USB Gaming Headset - 53mm, Virtual 7.1 Surround, Detachable ANC Mic, PU Leather/Aluminum, RGB, PC Only
Product # 38759
UPC # 889028129111
$59.99
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Browse 15 questions
Browse 15 questions
and 28 answers
Are these over ear or on ear? (Over ear are good for wearing glasses.)
Robert C
on Mar 18, 2021
BEST ANSWER: They are over the ear. I wear glasses, and they are comfortable for me. I would not depend on the in-line mute, as that stopped working after a week, but that was not the key feature I was looking for.
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- STEWART S on Mar 23, 2021
- Purchased on Jul 20, 2020
BEST ANSWER: They are over the ear. I wear glasses, and they are comfortable for me. I would not depend on the in-line mute, as that stopped working after a week, but that was not the key feature I was looking for.
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- STEWART S on Mar 23, 2021
- Purchased on Jul 20, 2020
These are over the ear so they don't push the ear against the arm of the glasses.
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- Jerrold F on Mar 18, 2021
- Purchased on May 8, 2020
Over ear. The ear cups are quite large and completely surround the ear.
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- Glenn B on Mar 18, 2021
- Purchased on Mar 27, 2020
These are over the ear. They are big, but they sound great.
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- David W on Mar 18, 2021
- Purchased on May 28, 2020
Over ear. I wear glasses and there is no problem.
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- Cruz-Irma L on Mar 18, 2021
- Purchased on Apr 5, 2020
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Is this headset fully compatible with Xbox One?
David B
on Nov 22, 2019
BEST ANSWER: It is not, as unfortunately Microsoft does not allow standard USB Audio devices to work with any Xbox consoles without purchasing an incredibly unreasonable licensing chip. This is not the fault of Monoprice. Because Monoprice's goal is to keep products affordable, they generally omit any licensing add-ons that would increase the price for the consumer.
On the other hand, the PS4 added support for USB Audio Class devices with an update and should already support this headset!
On the other hand, the PS4 added support for USB Audio Class devices with an update and should already support this headset!
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- James A on Nov 22, 2019
BEST ANSWER: It is not, as unfortunately Microsoft does not allow standard USB Audio devices to work with any Xbox consoles without purchasing an incredibly unreasonable licensing chip. This is not the fault of Monoprice. Because Monoprice's goal is to keep products affordable, they generally omit any licensing add-ons that would increase the price for the consumer.
On the other hand, the PS4 added support for USB Audio Class devices with an update and should already support this headset!
On the other hand, the PS4 added support for USB Audio Class devices with an update and should already support this headset!
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- James A on Nov 22, 2019
Look at the Sennheiser PC37x here on Drop. They are amazing.
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- New User U on Jun 17, 2020
- Purchased on Dec 2, 2019
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How does the microphone sound? Would these be appropriate for listening to music at work and the occasional conference call?
Steven S
on Mar 31, 2020
BEST ANSWER: I've been using these personally and professionally since December. For gaming, they are great, for conference calls, they are awesome and I've even had people comment positively on my voice. Music sounds good, but all of this will be subjective. I would easily buy these again.
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- New User U on Mar 31, 2020
- Purchased on Dec 3, 2019
BEST ANSWER: I've been using these personally and professionally since December. For gaming, they are great, for conference calls, they are awesome and I've even had people comment positively on my voice. Music sounds good, but all of this will be subjective. I would easily buy these again.
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- New User U on Mar 31, 2020
- Purchased on Dec 3, 2019
I bought these for my son. He loves them, quite comfortable, the mic is good, as is the sound. His only complaint is not being able to use them with his phone. We bought an adapter but it wouldn't work.
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- Peter H on Mar 31, 2020
- Purchased on Dec 7, 2019
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Will it work for the PS4?
A shopper
on Nov 22, 2019
BEST ANSWER: Yes...and no. I bought one of these because I'm always intrigued by Monoprice products, and thought I would give it a try. Since I have a PS4 Pro, I decided to plug it in.
The Good
1. Will you get sound? Yes, and it sounds pretty good. Idk if it sounds as good as my Steelseries Arctis 7, but it's a little punchier in the base department
2. Do the LED's light up? Yes
3. Can you change the colors? Yes
4. To the EQ presets work? Yes
5. Does the volume wheel work? Yes
The Bad
1. Does the Mic work? No, at least not mine...I can hear myself through sidetone in the earcups, so the mic itself functions, but the PS4 won't recognize the sound. If you go to the "adjust microphone level" setting in the PS4, you get nothing, except when you plug the mic in, or unplug it, you will see a spike in input on the screen...but once it's plugged in you get nothing
2. With the mic plugged in I get a slight hum that could be from interference. I'll try it on my laptop and desktop later to see if it is there as well. Goes away completely with the mic unplugged.
The Good
1. Will you get sound? Yes, and it sounds pretty good. Idk if it sounds as good as my Steelseries Arctis 7, but it's a little punchier in the base department
2. Do the LED's light up? Yes
3. Can you change the colors? Yes
4. To the EQ presets work? Yes
5. Does the volume wheel work? Yes
The Bad
1. Does the Mic work? No, at least not mine...I can hear myself through sidetone in the earcups, so the mic itself functions, but the PS4 won't recognize the sound. If you go to the "adjust microphone level" setting in the PS4, you get nothing, except when you plug the mic in, or unplug it, you will see a spike in input on the screen...but once it's plugged in you get nothing
2. With the mic plugged in I get a slight hum that could be from interference. I'll try it on my laptop and desktop later to see if it is there as well. Goes away completely with the mic unplugged.
- Reply
- Inaccurate
- Anthony P on Dec 10, 2019
- Purchased on Dec 2, 2019
BEST ANSWER: Yes...and no. I bought one of these because I'm always intrigued by Monoprice products, and thought I would give it a try. Since I have a PS4 Pro, I decided to plug it in.
The Good
1. Will you get sound? Yes, and it sounds pretty good. Idk if it sounds as good as my Steelseries Arctis 7, but it's a little punchier in the base department
2. Do the LED's light up? Yes
3. Can you change the colors? Yes
4. To the EQ presets work? Yes
5. Does the volume wheel work? Yes
The Bad
1. Does the Mic work? No, at least not mine...I can hear myself through sidetone in the earcups, so the mic itself functions, but the PS4 won't recognize the sound. If you go to the "adjust microphone level" setting in the PS4, you get nothing, except when you plug the mic in, or unplug it, you will see a spike in input on the screen...but once it's plugged in you get nothing
2. With the mic plugged in I get a slight hum that could be from interference. I'll try it on my laptop and desktop later to see if it is there as well. Goes away completely with the mic unplugged.
The Good
1. Will you get sound? Yes, and it sounds pretty good. Idk if it sounds as good as my Steelseries Arctis 7, but it's a little punchier in the base department
2. Do the LED's light up? Yes
3. Can you change the colors? Yes
4. To the EQ presets work? Yes
5. Does the volume wheel work? Yes
The Bad
1. Does the Mic work? No, at least not mine...I can hear myself through sidetone in the earcups, so the mic itself functions, but the PS4 won't recognize the sound. If you go to the "adjust microphone level" setting in the PS4, you get nothing, except when you plug the mic in, or unplug it, you will see a spike in input on the screen...but once it's plugged in you get nothing
2. With the mic plugged in I get a slight hum that could be from interference. I'll try it on my laptop and desktop later to see if it is there as well. Goes away completely with the mic unplugged.
- Reply
- Inaccurate
- Anthony P on Dec 10, 2019
- Purchased on Dec 2, 2019
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Could I adapt this for use with an iphone? Such as a lightning (or mini) to USB female socket cable? My wife has hearing difficulty and this could be a great help!
Mark N
on Nov 22, 2019
BEST ANSWER: It is meant for PC only, so I doubt it will work, even with an adapter. Haven't tried it that way, though, so take my answer with a grain of salt.
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- New User U on Dec 17, 2019
BEST ANSWER: It is meant for PC only, so I doubt it will work, even with an adapter. Haven't tried it that way, though, so take my answer with a grain of salt.
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- New User U on Dec 17, 2019
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Do these work with the Xbox One wireless controllers?
A shopper
on Jun 17, 2020
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Will these work for zoom calls on MacBook?
A shopper
on Sep 13, 2020
BEST ANSWER: I have had no complaints using this on a 2015 MBP with webex, teams, or slack conference calls.
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- STEWART S on Mar 23, 2021
- Purchased on Jul 20, 2020
BEST ANSWER: I have had no complaints using this on a 2015 MBP with webex, teams, or slack conference calls.
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- STEWART S on Mar 23, 2021
- Purchased on Jul 20, 2020
It's a gaming headset. That means the mic only sends audio to the left side and there's virtually no way around that without altering the settings in Windows that will ultimately affect something else.
For audio recording and conference calls, find a different headset.
For audio recording and conference calls, find a different headset.
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- Aaron C on Sep 13, 2020
- Purchased on Dec 3, 2019
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how do I get the software?
New User U
on Dec 29, 2020
BEST ANSWER: The software link is available on the bottom of the product page. https://www.monoprice.com/product?p_id=38759
There is a section for "Support Files" where you will see the link.
There is a section for "Support Files" where you will see the link.
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- Inaccurate
- Ron R on Dec 29, 2020
- Purchased on Mar 28, 2020
BEST ANSWER: The software link is available on the bottom of the product page. https://www.monoprice.com/product?p_id=38759
There is a section for "Support Files" where you will see the link.
There is a section for "Support Files" where you will see the link.
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- Inaccurate
- Ron R on Dec 29, 2020
- Purchased on Mar 28, 2020
Its on the product page under support files.
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- Steve J on Dec 29, 2020
- Purchased on Mar 26, 2020
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Does it come with the stand?
Matthew V
on Nov 22, 2019
BEST ANSWER: No, but the stand pictured in the display photo looks to be the "Blade Hawks RGB Gaming Headphone Stand". It does not appear to be available on Monoprice's store, however it is available elsewhere.
How kind of Monoprice to unintentionally recommend it. ;)
How kind of Monoprice to unintentionally recommend it. ;)
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- Inaccurate
- James A on Nov 22, 2019
BEST ANSWER: No, but the stand pictured in the display photo looks to be the "Blade Hawks RGB Gaming Headphone Stand". It does not appear to be available on Monoprice's store, however it is available elsewhere.
How kind of Monoprice to unintentionally recommend it. ;)
How kind of Monoprice to unintentionally recommend it. ;)
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- Inaccurate
- James A on Nov 22, 2019
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Where is the software download link?
A shopper
on Dec 7, 2019
BEST ANSWER: Look at the end of the product description. 12/17/2019 they added support links for a manual and the Dark Matter software.
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- Inaccurate
- Mike C on Dec 22, 2019
BEST ANSWER: Look at the end of the product description. 12/17/2019 they added support links for a manual and the Dark Matter software.
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- Mike C on Dec 22, 2019
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Where is the download link for the recommended software?
Kaleb K
on Dec 7, 2019
BEST ANSWER: Look at the end of the product description. 12/17/2019 they added support links for a manual and the Dark Matter software.
- Reply
- Inaccurate
- Mike C on Dec 22, 2019
BEST ANSWER: Look at the end of the product description. 12/17/2019 they added support links for a manual and the Dark Matter software.
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- Inaccurate
- Mike C on Dec 22, 2019
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Is this headset compatible with linux?
James M
on Jul 21, 2020
BEST ANSWER: Hi,
My son runs Deepin which based on debian. The headset works with no issues.
My son runs Deepin which based on debian. The headset works with no issues.
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- Inaccurate
- Christine Gallant G on Jul 21, 2020
- Purchased on Dec 3, 2019
BEST ANSWER: Hi,
My son runs Deepin which based on debian. The headset works with no issues.
My son runs Deepin which based on debian. The headset works with no issues.
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- Inaccurate
- Christine Gallant G on Jul 21, 2020
- Purchased on Dec 3, 2019
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Is the headband made of plastic? (I have about 6 pairs of broken headphones because plastic headbands snap easily.)
Robert C
on Mar 18, 2021
BEST ANSWER: The headband is a reasonably solid metal strap with a comfortable cushion layer over the top.
- Reply
- Inaccurate
- David S G on May 26, 2021
- Purchased on Nov 13, 2020
BEST ANSWER: The headband is a reasonably solid metal strap with a comfortable cushion layer over the top.
- Reply
- Inaccurate
- David S G on May 26, 2021
- Purchased on Nov 13, 2020
Vote for the best answer above!
Will this work with a Mac, including the mic?
Jeremy P
on Apr 4, 2020
Can I plug these into a ps4 remote?
A shopper
on Apr 15, 2020
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Reviews
3.2 / 5.0
18 Reviews
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Rated 2 out of 5
Nice to look at but they stopped working properly within about 10 days
They worked okay for about a week. Now there is a faint buzzing that others can hear loudly. The buttons on the control pod have also stopped working. So my experience isn't great, if I'm being honest.
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Rated 5 out of 5
Excellent weird gaming headset
There is nothing to dislike about this eyes gaming headset.
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Rated 3 out of 5
Great sound, inline controller needs work
The sound is really good, the speakers have a nice range. The inline Equalizer option works well too, with 4 options. The LEDs are cool and can be changed on the fly with the inline controller. They are lightweight and comfortable to wear. The inline independent volume control is great too.
However, the inline controller does not function to mute the microphone, nor does the surround sound option change to stereo. Tried to use the software, but it would stop working after a few minutes. Did basic troubleshooting, reinstalled and rebooted, but always the same results. Friends have commented that the microphone sounds like I'm talking through a pillow. The mute option was really important to me, which was one of the main reasons why I chose this headset.
However, the inline controller does not function to mute the microphone, nor does the surround sound option change to stereo. Tried to use the software, but it would stop working after a few minutes. Did basic troubleshooting, reinstalled and rebooted, but always the same results. Friends have commented that the microphone sounds like I'm talking through a pillow. The mute option was really important to me, which was one of the main reasons why I chose this headset.
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Rated 2 out of 5
Avoid
Software is buggy and causes a number of issues with web apps.
They're nice looking but that's about it.
They're nice looking but that's about it.
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May 2, 2021
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Rated 3 out of 5
Mostly good.
After a couple of weeks, the "mute" button failed.
That wasn't the primary feature, so meh. I'm just worried about what else may fail over time.
Otherwise, the voice quality appears good, they're comfortable, and the cord is long enough I can move around quite a bit.
That wasn't the primary feature, so meh. I'm just worried about what else may fail over time.
Otherwise, the voice quality appears good, they're comfortable, and the cord is long enough I can move around quite a bit.
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Rated 1 out of 5
Microphone failure on two sets
The speakers sound great and are very comfortable, however I've tried to get the microphone to work on two different sets and it seems to have a short. I tested the first set on a Windows 10 desktop, Windows 10 laptop, and a Linux laptop, none could get any input except minor static from the microphone. So I RMA'd that set back to Monoprice and a few weeks (way too long IMO) later they sent me a replacement. The replacement set has the same problem. I've tested it on two different Windows 10 desktops and again the most sound I can get from the microphone is a bit of static. This seems to be a quality control issue to me.
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Rated 5 out of 5
Beautiful Sound, Clear Mic
Sometimes, I have to take the headset off to be sure the sound is from them instead of my regular stereo speakers. Great sound.
The mic is clearer than the other mics I use. It has made a difference for all the virtual meetings I hold and in which I participate.
The mic is clearer than the other mics I use. It has made a difference for all the virtual meetings I hold and in which I participate.
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Rated 4 out of 5
Great audio, mediocre microphone
Sounds really good. Mute button does nothing. Microphone is ok for gaming, but not for work video/audio conferences. Fairly comfortable, can wear for several hours with no fatigue. Do a good job of blocking/reducing ambient noise.
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Rated 5 out of 5
Sound quality is great
Just awesome sound experience
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Rated 1 out of 5
Wanted to love these
I really wanted to like these. Everything came really well packaged, well designed, and the materials are very nice. I found the ear cups fit well for me, and the controls were very nice, if a little too short on the cable.
The real trouble came down to the microphone quality, and then the software. I wanted to first try the headset without any additional software, which is when during test calls I found the microphone gain jumped around and the callers on the other end found me going from very quiet to very loud to not being able to hear me at all in multiple apps.
I then installed the software, despite previous reviews marking issues. I too found the software both did nothing to improve microphone performance, and caused instability on my laptop (Win 10, Lenovo T590). The audio service crashed, apps would lock up when trying to call, etc.
I've since uninstalled the software and asked for an RMA. If the stability and microphone issues could be worked out, these would be a great headset.
The real trouble came down to the microphone quality, and then the software. I wanted to first try the headset without any additional software, which is when during test calls I found the microphone gain jumped around and the callers on the other end found me going from very quiet to very loud to not being able to hear me at all in multiple apps.
I then installed the software, despite previous reviews marking issues. I too found the software both did nothing to improve microphone performance, and caused instability on my laptop (Win 10, Lenovo T590). The audio service crashed, apps would lock up when trying to call, etc.
I've since uninstalled the software and asked for an RMA. If the stability and microphone issues could be worked out, these would be a great headset.
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