Monoprice 27in CrystalPro Monitor - 4K UHD, 60Hz, DisplayHDR 400, Height Adjustable Stand, IPS
Product # 37923
UPC # 18890281206203
$359.99
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Questions and Answers
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Browse 41 questions
Browse 41 questions
and 37 answers
are the bezzels on the top and sides flush with the rest of the screen?
A shopper
on Jan 30, 2020
BEST ANSWER: This is a really nice monitor and the top and side bezels are completely flat with the screen and narrow. The top and side bezels actually appear to be under the screen glass.
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- Robert H on Jan 31, 2020
- Purchased on Oct 13, 2019
BEST ANSWER: This is a really nice monitor and the top and side bezels are completely flat with the screen and narrow. The top and side bezels actually appear to be under the screen glass.
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- Inaccurate
- Robert H on Jan 31, 2020
- Purchased on Oct 13, 2019
Yes the sides and top are flush, the bottom is not.
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- James M on Jan 30, 2020
- Purchased on Mar 14, 2019
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Can this be powered by 12v DC with a special connector?
Tom P
on Mar 19, 2021
BEST ANSWER: You'll need a power inverter to convert 12VDC to 115VAC. Read the specification for the monitor and determine how much electrical power it requires and select an inverter and the 12VDC power supply accordingly.
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- Inaccurate
- Robert Y on Mar 19, 2021
- Purchased on Aug 19, 2020
BEST ANSWER: You'll need a power inverter to convert 12VDC to 115VAC. Read the specification for the monitor and determine how much electrical power it requires and select an inverter and the 12VDC power supply accordingly.
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- Inaccurate
- Robert Y on Mar 19, 2021
- Purchased on Aug 19, 2020
No. The power supply is internal. It plugs in with a standard IEC 120V power cord.
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- Inaccurate
- John D on Mar 19, 2021
- Purchased on Jun 26, 2020
I’m not certain but don’t think so.
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- Curt B on Mar 19, 2021
- Purchased on Jun 24, 2020
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What kind of IPS panel is this? is it LG or AUO panel?
A shopper
on Feb 25, 2019
BEST ANSWER: Under the specs tab this is listed as LG® LM270WR3.
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- Inaccurate
- Rick H on Mar 8, 2019
BEST ANSWER: Under the specs tab this is listed as LG® LM270WR3.
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- Rick H on Mar 8, 2019
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Does it turn from side to side without moving the base?
JOHN D.
on Mar 8, 2019
BEST ANSWER: Yes the base of the stand allows the monitor to mechanically swivel while the rest of the monitor and stand stay in place.
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- Inaccurate
- Scott S Staff on Mar 12, 2019
BEST ANSWER: Yes the base of the stand allows the monitor to mechanically swivel while the rest of the monitor and stand stay in place.
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- Inaccurate
- Scott S Staff on Mar 12, 2019
Yes, you will have to hold the base as you turn but it will go 45 degrees in both directions
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- Inaccurate
- James M on Apr 9, 2019
- Purchased on Mar 14, 2019
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DOES IT HAVE SPEAKERS?
A shopper
on Mar 25, 2019
BEST ANSWER: Yes, there is a slot across the back top of the monitor. Sound is just ok.
- Reply
- Inaccurate
- James M on Mar 26, 2019
- Purchased on Mar 14, 2019
BEST ANSWER: Yes, there is a slot across the back top of the monitor. Sound is just ok.
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- James M on Mar 26, 2019
- Purchased on Mar 14, 2019
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Does this monitor have a camera for video conferencing?
Wesson G
on Mar 26, 2019
Monoprice 27in CrystalPro Monitor - 4K UHD, 60Hz, DisplayHDR 400, Height Adjustable Stand, IPS
Monoprice 27in IPS-Glass Panel Pro LED Monitor WQHD 2560x1440- 440cd/m2 - HDMI / DVI / VGA / DisplayPort 1.2 with Built-in Speakers (Refurbished)
BEST ANSWER: No it does not. Most laptops come standard today with a built-in camera or for desktop applications there are many great standalone webcam options available in the market.
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- Inaccurate
- Scott S Staff on Mar 28, 2019
BEST ANSWER: No it does not. Most laptops come standard today with a built-in camera or for desktop applications there are many great standalone webcam options available in the market.
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- Inaccurate
- Scott S Staff on Mar 28, 2019
Has no camera you will have to buy it separately.
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- James M on Apr 9, 2019
- Purchased on Mar 14, 2019
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Does it have Freesync? Do you sell a 27" 4K IPS HDR400 monitor with Freesync?
Nicholas C
on Apr 23, 2019
BEST ANSWER: Thank you for your question.
This monitor would not support Freesync and we do not have an HDR400 monitor.
This monitor would not support Freesync and we do not have an HDR400 monitor.
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- Inaccurate
- Tyler C Staff on May 30, 2019
BEST ANSWER: Thank you for your question.
This monitor would not support Freesync and we do not have an HDR400 monitor.
This monitor would not support Freesync and we do not have an HDR400 monitor.
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- Inaccurate
- Tyler C Staff on May 30, 2019
Monoprice claims TWO DisplayHDR400 4K monitor.s This one, Product# 37923 and Product # 37924. Interestingly the 37923 product description is silent as to color space whereas the 37924 4K monitor claims 100% coverage of both sRGB and Adobe RGB as well as 97% coverage of the DCI-P3 color space.
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- Mike K on Feb 7, 2020
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Just wondering if anyone has experienced or observed any backlight bleed or panel uniformity issues?
Chris F
on Jul 27, 2019
BEST ANSWER: I haven't. I initially purchased to use w iMac, however older iMac couldn't drive monitor. I've kept it as gaming monitor w xbox and it works great. no bleed, great picture, fast.
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- Tommyj on Jul 28, 2019
- Purchased on Apr 17, 2019
BEST ANSWER: I haven't. I initially purchased to use w iMac, however older iMac couldn't drive monitor. I've kept it as gaming monitor w xbox and it works great. no bleed, great picture, fast.
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- Tommyj on Jul 28, 2019
- Purchased on Apr 17, 2019
I’ve owned it for several months now. I’ve not seen any of those issues.
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- Ian K on Jul 27, 2019
- Purchased on Mar 8, 2019
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Does this monitor have any USB ports? My Dell has four and they’re really useful.
ericinLA
on Jul 14, 2020
BEST ANSWER: It has to HDMI Ports, A Display Port and an Audio Jack.
- Reply
- Inaccurate
- JT R on Jul 22, 2021
- Purchased on Feb 5, 2021
BEST ANSWER: It has to HDMI Ports, A Display Port and an Audio Jack.
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- Inaccurate
- JT R on Jul 22, 2021
- Purchased on Feb 5, 2021
No, you'll need a separate USB hub.
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- Robert Y on Jul 22, 2021
- Purchased on Aug 19, 2020
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What are VESA mounting standard specs?
Ray V
on Mar 8, 2019
BEST ANSWER: We will be sure to get this added to the page shortly, but this monitor features a 100x100mm VESA mounting interface.
- Reply
- Inaccurate
- Scott S Staff on Mar 12, 2019
BEST ANSWER: We will be sure to get this added to the page shortly, but this monitor features a 100x100mm VESA mounting interface.
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- Scott S Staff on Mar 12, 2019
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How many colors can this produce?
A shopper
on Mar 8, 2019
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How can this be 400 cd/m2 if the panel itself is only rated for 350 cd/m2. Have you modified the backlight somehow?
A shopper
on Mar 8, 2019
BEST ANSWER: Great question - brightness specs are often quoted a number of ways. 350 cd/m2 is the typical operating range for the panel but it has the ability to safely peak out well above 400 cd/m2 in its maximum brightness setting.
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- Inaccurate
- Scott S Staff on Mar 12, 2019
BEST ANSWER: Great question - brightness specs are often quoted a number of ways. 350 cd/m2 is the typical operating range for the panel but it has the ability to safely peak out well above 400 cd/m2 in its maximum brightness setting.
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- Inaccurate
- Scott S Staff on Mar 12, 2019
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Is it 8 bit or 10 bit?
A shopper
on Mar 14, 2019
BEST ANSWER: Another great question - this is an 8 Bit + A-FRC panel capable of 1.07 Billion colors.
- Reply
- Inaccurate
- Scott S Staff on Mar 14, 2019
BEST ANSWER: Another great question - this is an 8 Bit + A-FRC panel capable of 1.07 Billion colors.
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- Scott S Staff on Mar 14, 2019
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Does this have a mat or glossy finish?
Edward H
on Mar 15, 2019
BEST ANSWER: It has a matte finish - all of our current monitors feature an anti-glare screen surface.
- Reply
- Inaccurate
- Scott S Staff on Mar 28, 2019
BEST ANSWER: It has a matte finish - all of our current monitors feature an anti-glare screen surface.
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- Scott S Staff on Mar 28, 2019
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Qual a potência do som?
A shopper
on Mar 26, 2019
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I have two of these monitors hooked-up to a Win 10 PC running an Radeon RX 580 card and connected to the monitors via HDMI. Both Windows and the AMD Radeon software indicate that the max resolution 1920 X 1080 no matter what I have tried. I saw one suggestion on the web about replacing the HDMI cables with DisplayPort cables. I don't think I should have to do that, but I am wondering if anyone else had this issue and overcame it. Anyone have a suggestion?
New User U
on Apr 18, 2019
BEST ANSWER: Hello and thank you for your question. Please contact us at tech@monoprice.com with a detailed summary of the issue you are experiencing and our knowledgeable Technical Support staff would be more than happy to assist. Thank you
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- Inaccurate
- Tyler C Staff on May 30, 2019
BEST ANSWER: Hello and thank you for your question. Please contact us at tech@monoprice.com with a detailed summary of the issue you are experiencing and our knowledgeable Technical Support staff would be more than happy to assist. Thank you
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- Inaccurate
- Tyler C Staff on May 30, 2019
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Does this work with a Macbook 12 in. 2016 year model?
Henri K
on Apr 30, 2019
BEST ANSWER: Yep! You’ll just need a USB-C to HDMI adapter (the display already comes with a high-speed HDMI cable). The 2015 12” MacBook will push 4K (just not 5K).
- Reply
- Inaccurate
- Ian K on May 1, 2019
- Purchased on Mar 8, 2019
BEST ANSWER: Yep! You’ll just need a USB-C to HDMI adapter (the display already comes with a high-speed HDMI cable). The 2015 12” MacBook will push 4K (just not 5K).
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- Inaccurate
- Ian K on May 1, 2019
- Purchased on Mar 8, 2019
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what are the sRGB, Adobe RGB and P3 color gamut ranges?
A shopper
on Jun 14, 2019
BEST ANSWER: None of that information is available on this site or in the User Manual. The display panel is a LG® LM270WR3, perhaps you can find some of the information on the web using that.
- Reply
- Inaccurate
- New User U on Jun 14, 2019
- Purchased on Apr 11, 2019
BEST ANSWER: None of that information is available on this site or in the User Manual. The display panel is a LG® LM270WR3, perhaps you can find some of the information on the web using that.
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- Inaccurate
- New User U on Jun 14, 2019
- Purchased on Apr 11, 2019
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What is the difference between this monitor and the now $350 Monoprice 27" 4k Monitor # 37923 with the LG® LM270WR3 pannel? They seem to have the same HDR certification, contrast ratio, and at least sRGB color space coverage.
Drew W
on Jul 26, 2019
Monoprice 27in CrystalPro Monitor - 4K UHD, 60Hz, DisplayHDR 400, Height Adjustable Stand, IPS
Monoprice 27in Vivid Monitor - 4K UHD, 60Hz, 100% sRGB, 100% Adobe RGB, 97% DCI-P3, DisplayHDR 400, IPS
BEST ANSWER: Both monitors are excellent and very similar. Our Vivid 37924 monitor is catered towards design professionals and enthusiast looking for the most accurate color performance in a display. 37924 offers up to 97% DCI-P3 to provide as many colors as possible on the color gamut.
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- Inaccurate
- James O Staff on Jul 30, 2019
BEST ANSWER: Both monitors are excellent and very similar. Our Vivid 37924 monitor is catered towards design professionals and enthusiast looking for the most accurate color performance in a display. 37924 offers up to 97% DCI-P3 to provide as many colors as possible on the color gamut.
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- Inaccurate
- James O Staff on Jul 30, 2019
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Does this monitor support HDCP 2.2? On the HDMI interface and/or the DP interface?
Jim K
on Aug 12, 2019
BEST ANSWER: Thank you for your question.
Yes, this monitor support HDCP 2.2.
Yes, this monitor support HDCP 2.2.
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- Inaccurate
- Tyler C Staff on Sep 20, 2019
BEST ANSWER: Thank you for your question.
Yes, this monitor support HDCP 2.2.
Yes, this monitor support HDCP 2.2.
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- Inaccurate
- Tyler C Staff on Sep 20, 2019
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How does this compare (resolution and image quality) to a Retina Display?
Brian P
on Aug 19, 2019
BEST ANSWER: I do not have any apple computers but the display is great, super clear. To my eye as good or better than my iPhone X.
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- Inaccurate
- JOHN D. on Aug 22, 2019
- Purchased on Jul 28, 2019
BEST ANSWER: I do not have any apple computers but the display is great, super clear. To my eye as good or better than my iPhone X.
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- Inaccurate
- JOHN D. on Aug 22, 2019
- Purchased on Jul 28, 2019
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Does this monitor support QHD 2550x1440 resolution in addition to the higher, native 4K?
Steve M
on Feb 14, 2020
BEST ANSWER: Thank you for your question.
Yes, this would support resolutions below 4k.
Yes, this would support resolutions below 4k.
- Reply
- Inaccurate
- Tyler C Staff on Feb 14, 2020
BEST ANSWER: Thank you for your question.
Yes, this would support resolutions below 4k.
Yes, this would support resolutions below 4k.
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- Inaccurate
- Tyler C Staff on Feb 14, 2020
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What's the warranty on this monitor?
Micha S
on Mar 25, 2020
BEST ANSWER: Thank you for your question.
This would have a one year warranty covering it.
This would have a one year warranty covering it.
- Reply
- Inaccurate
- Tyler C Staff on Mar 25, 2020
BEST ANSWER: Thank you for your question.
This would have a one year warranty covering it.
This would have a one year warranty covering it.
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- Tyler C Staff on Mar 25, 2020
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Originally my monitor was displaying at the correct 4K resolution but now it only displays 1920X1080 and I'm using a MacBook Pro 2017 model, I was wondering if anyone knew how to fix this? I tried looking and clicking around the options for the display but the Max output I can do is now 1920 X 1080.
New User U
on Apr 25, 2020
BEST ANSWER: It could be possible that you are using a HDMI cable that is not capable of displaying at 4k. Try checking if you are using the cable that came with the monitor which is intended for 4k content.
- Reply
- Inaccurate
- Michael R on Apr 29, 2020
- Purchased on Dec 2, 2019
BEST ANSWER: It could be possible that you are using a HDMI cable that is not capable of displaying at 4k. Try checking if you are using the cable that came with the monitor which is intended for 4k content.
- Reply
- Inaccurate
- Michael R on Apr 29, 2020
- Purchased on Dec 2, 2019
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What HDMI cables come with the monitor? 1.4 or 2.0?
Frank S
on Sep 23, 2020
BEST ANSWER: None. I bought my own cables. The monitor only came with a cable for power.
- Reply
- Inaccurate
- Jenny R on Sep 23, 2020
- Purchased on Mar 16, 2020
BEST ANSWER: None. I bought my own cables. The monitor only came with a cable for power.
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- Inaccurate
- Jenny R on Sep 23, 2020
- Purchased on Mar 16, 2020
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Does this monitor have USB-A out ports?
Tomas S
on Nov 18, 2020
BEST ANSWER: No. This monitor does not include a USB hub.
- Reply
- Inaccurate
- Robert Y on Nov 18, 2020
- Purchased on Aug 19, 2020
BEST ANSWER: No. This monitor does not include a USB hub.
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- Robert Y on Nov 18, 2020
- Purchased on Aug 19, 2020
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Does it use PWM for dimming?
A shopper
on Mar 26, 2019
How are the black/white levels on this monitor?
Edward H
on Mar 29, 2019
Does this monitor support Multi-Stream Transport (MST) and if so how do you enable it? I don't see any option for this in the OSD.
Michael F
on Aug 17, 2019
When connected to a 2015 or newer MacBook Pro with and HDMI adapter, do you know which resolutions are available? I made the mistake of buying a different brand 4K monitor that only offers a couple of scaling options - so text is either way too small or way too large.
A shopper
on Mar 4, 2020
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Rated 3 out of 5
The Jury is Still Out
The Jury is still out after two weeks of ownership. I bought this monitor to connect to my new Mac mini. Issues I have had. Monitor will go black for a couple seconds every now and again. I changed the HDMI cable, but its still noticeable. I have read online that I need to connect it to the USB-C, which would require a new cable. Not interested in spending more money.
Also there is some ghosting. For example when I move a window around, a ghost of the window layout remains for a while. This is concerning as I hope it doesnt lead to burn in. For $349 I expected more. I may reach out to their Customer service.
Also there is some ghosting. For example when I move a window around, a ghost of the window layout remains for a while. This is concerning as I hope it doesnt lead to burn in. For $349 I expected more. I may reach out to their Customer service.
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Rated 4 out of 5
A very nice all-purpose monitor on a budget, with one issue.
I bought this to pair with a new M1 Mac Mini.
First things first: it's really a nice all-purpose monitor for the price. The screen is great; good contrast, vivid colors, nice brightness. The build quality isn't high end, but it's sturdy, and it has some nice features - moves smoothly up and down, and it can be rotated to a portrait orientation instead of landscape.
It has speakers, and they're better than nothing, but not good by any stretch. But who buys a monitor for built in speakers?
Only issue is that with 2 different HDMI cables, I had an issue where periodically the monitor would cut out. It's not really what I think of as "flicker," more turning off for 1-2 seconds. I contacted support, and they suggested using DisplayPort. I had to buy a cable to do that, but I did, and I haven't seen the problem since. It's still not great that the HDMI ports don't work properly, but I don't know if I want to fool with an RMA over it.
First things first: it's really a nice all-purpose monitor for the price. The screen is great; good contrast, vivid colors, nice brightness. The build quality isn't high end, but it's sturdy, and it has some nice features - moves smoothly up and down, and it can be rotated to a portrait orientation instead of landscape.
It has speakers, and they're better than nothing, but not good by any stretch. But who buys a monitor for built in speakers?
Only issue is that with 2 different HDMI cables, I had an issue where periodically the monitor would cut out. It's not really what I think of as "flicker," more turning off for 1-2 seconds. I contacted support, and they suggested using DisplayPort. I had to buy a cable to do that, but I did, and I haven't seen the problem since. It's still not great that the HDMI ports don't work properly, but I don't know if I want to fool with an RMA over it.
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Rated 4 out of 5
Looks great. Reasonably thin bezel.
Getting the occasional 2-3s blackout on it, but not clear if it is the computer or the monitor.
The number of pixels is lovely, it is just easy on the eyes to read text and edit photos and video.
The number of pixels is lovely, it is just easy on the eyes to read text and edit photos and video.
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Rated 4 out of 5
Great Buy.
I would have given it 5 stars - but - I purchased 2 of these monitors. They both look great. The only complaint I have is, I get and error trying to view an HD movie. The error is - This movie can be played only on a display that support HDCP (High bandwidth Digital Content Protection). Here it is the HDMI cables that come with the monitors. It only supports 30Hz. I had to purchase an HDMI cable that supported 4k @ 60Hz and HDCP. Cheap fix, but that cable should have been included.
Added Dec 28, 2020
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Rated 5 out of 5
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Rated 5 out of 5
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Rated 4 out of 5
Great value; average image quality
I give this monitor 5 stars for value and 3 stars for image quality. I have ordered several monitors from Monoprice. This monitor is a great value, but the image quality is so-so. It is a bit soft and not terribly sharp. I almost RMA'ed it because of it. I decided to keep it because monitors are in short supply now and the value is excellent. If you demand a really sharp image, then you might be disappointed.
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August 3, 2020
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Rated 4 out of 5
Terrific monitor - one problem.
Terrific monitor, but one problem: There are 5 buttons along the bottom right edge of the bezel - Power, View mode, Input select, Menu, Exit. On mine, the View mode button does not function. Apple's Displays preference pane has many display Profiles and I'm satisfied with those choices. However, it's disappointing to receive a product as good as this with such a glaring a defect.
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Rated 5 out of 5
I would buy the 27in Crystal Pro 4K monitor again.
It's sharp and bright, and it looks good. 4K is a little too fine for working with ms office products or surfing the web at 100% view size - I find that 150% seems more comfortable (I have old eyes). That's still 33% additional space vertically and horizontally. I like the adjustability of the picture - including color. I thought about getting two...now that I have one, I think I'll get another. Kudos on the tool-free stand assembly.
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Rated 5 out of 5
Great monitor for the price
I purchased this as an external display for my 15" Macbook Pro. The monitor has been great as far as brightness/color/clarity/etc. I mounted it with the monoprice desk mount arm, and it was very easy to get set up. Right now I'm using the older version of the USB-C Digital AV Multi-port adapter, which only outputs 4K at 30Hz and everything still looks great for my work related uses, although I'm probably try to upgrade to the newer adapter that does 60Hz in the near future.
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