Good things first.: - No Assembly required. - Very good packaging, very low risk of getting damaged during shipping. Bad thing: - I ordered a lot of Workstream products by now. Most of them (about 2/3) seem to be returns from other customers. The taped shut packaging, weird placement of items and other indicator showed this. - Does not fit hanging folders. There is a loose piece of metal in one of the two I ordered. It does not fit anywhere. No manual, no packing list, no "what in the box" neither with the parts nor online. - Each of the two roller files came with a pencil holder inlay. It fit nice into one of them, not the other one.