Won't keep z axis setting. Hard to work with. Wouldn't purchase again. Going to return it.

Awesome printer.
Had a good price would buy one or two more if monoprice relaunches them

Great customer service, lots of filament, easy to use software

Never touch a 3D printer before first time I print it was great ?? print .

This is my second Monoprice printer. They are heavy, very sturdy systems, and they are improving with time. The self-leveling glass bed is one of the big improvements over older models. It pays to have experience with printers, so you know how to deal with the problems that inevitably will come up. First the good news, the prints are excellent, and that's what you purchase a printer for. The fight to get there, that's part of the cost of playing the game, particularly in this price range.

A few changes that will likely be made, either by users or in future models:

My "complaints" center entirely on the filament. Putting the spool inside may make sense, however it is squeezed next to the printer bed and not so easy to access as other placements (ie back of the printer as in most printers). The spool location means that the end of filament detector is also hidden at the back of the chamber. I had to bypass the filament detector because it was too difficult to thread through. I'm sure it would come in handy for large prints, most of my prints are small parts. The exit tube for the filament brings the filament into a sharp bend when the filament contacts the upper door. I'm not sure that's why the filament breaks so often (may be just old filament), but they should have provided room for a more gentle bend for the filament feed. Since the filament breaks so often, I've had more than expected experience replacing broken filament, and while the retraction automation is good, I've encountered some problems feeding the filament into the head. Sometimes the filament takes a bad route and ends up hitting the fan (not good).

I've never printed directly on the bed before, and printing on glass gives one side the smoothest surface ever. I'm sure the completely enclosed cabinet provides the good temperature control necessary for the high quality printing. While others may require better software than what is supplied with the system, there are plenty of parameters to set in the provided system. It only took about half an hour to set the system up, and that time was only because of the excellent packing of the system. the internal components were tied down in an excellent manner. Although I may have cursed the difficulty in unpacking, I'm sure that is necessary to maintain the excellent print quality that results. If you are prepared for a few inconveniences, I think the print quality will prove that this is a good choice for a printer, at this price point.

Haven't completed a single print. Bed adhesion was bad even with tape, plain glass or glass with glue. Filament feed stopped working and haven't heard back from support.

For the price it can't be beat. I ditched the tape and added a PEI build sheet. The height sensor can be adjusted by loosening the two set screws on the front of the plastic collar and moving / twisting the sensor.

It is reasonable fast for the price but its not a Bamboo or Voron...

This may be just because the FedEx guy literally threw it out of the truck and then threw it at my door, but this thing messed up more times than it didn't. I wish it worked properly but the manual and instructions are VERY poor and so is their tech support. So troubleshooting on my own was not easy. Hoping the next one works better.

Really easy to use. Once I got used to the Cura software making scaled down models to test fit prior to full size printing was a snap. Kind of become a new addiction

I have owned 5 previous printers including the original model Ultimate and mini select plus others. I bought two Ultimate Two printers on sale. first one worked right out of the box with good quality on all 3 sample files - unpacking and setup were easy. Second printer got halfway thru first sample file - the Boat, then created a tangle of extruded filament - the plastic mount for the X and Y rails in back right top corner had split and drive belt tension was lost. I contacted Tech support by email including photos of broken part and purchase receipt and asked for replacement part to install myself - no part available so I had to box up and return entire printer (home is remote cabin and it's a all day trip on narrow mountain roads to town and back and >$50 in gas to get it to FedEx dropoff for return shipping). Monoprice covered return shipping and sent replacement printer within 5 days of sending the return unit, I just got home from a trip and will test it tomorrow.