Monoprice Thunderbolt 3 Dual DisplayPort Mini Dock Mac and Windows
Product # 31262
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Questions and Answers
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Browse 20 questions
and 29 answers
will this display 4k @ 60 HZ?
A shopper
on Feb 20, 2019
BEST ANSWER: This mini dock connects my MacBook Pro 2016 to two 4K @ 60Hz monitors and a gigabit ethernet, all at the same time.
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- Kevin M on Feb 20, 2019
- Purchased on Feb 1, 2019
BEST ANSWER: This mini dock connects my MacBook Pro 2016 to two 4K @ 60Hz monitors and a gigabit ethernet, all at the same time.
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- Inaccurate
- Kevin M on Feb 20, 2019
- Purchased on Feb 1, 2019
It also connects a Lenovo Yoga 920 to two 4K@60Hz monitors & ethernet.
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- Kevin M on Feb 20, 2019
- Purchased on Feb 1, 2019
Yes it can, and it can do two 4K@60Hz monitors
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- Kevin M on Mar 11, 2019
- Purchased on Feb 1, 2019
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Thye cable is too short. Is there a recommended extension cable for MBP?
New User U
on May 20, 2020
BEST ANSWER: I had an issue with the length as well. I put the laptop on a stand and put the doc under it. I couldn’t locate an extension cable on the Monoprice site, but was going to try something from Amazon. I was going to provide a link, but Monoprice blocks sharing a link to another company, even if it’s to help one of their customers find something they don’t sell. Try a search for Thunderbolt 3 extension cable
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- John A on May 20, 2020
- Purchased on Apr 1, 2020
BEST ANSWER: I had an issue with the length as well. I put the laptop on a stand and put the doc under it. I couldn’t locate an extension cable on the Monoprice site, but was going to try something from Amazon. I was going to provide a link, but Monoprice blocks sharing a link to another company, even if it’s to help one of their customers find something they don’t sell. Try a search for Thunderbolt 3 extension cable
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- John A on May 20, 2020
- Purchased on Apr 1, 2020
I have the same issue. There are many options for USB-C extensions. But Amazon only had one that’s also Thunderbolt capable. USB-C version supports 10Gps, while Thunderbolt is up to 40Gps.
- Reply
- Inaccurate
- Warren L on May 21, 2020
- Purchased on Mar 29, 2020
Thunderbolt 3 extension cables do not appear to be available. USB-C extension cables are out there but they will not support TB3 features.
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- Inaccurate
- Adam E on May 21, 2020
- Purchased on Mar 26, 2020
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What's are the differences between this item and https://www.monoprice.com/product?p_id=33388 ? Is it just a newer version?
Pu P
on Jul 29, 2020
Monoprice Thunderbolt 3 Dual DisplayPort Mini Dock Mac and Windows
Monoprice Thunderbolt 3 Mobile Travel Dock, Dual Video HDMI and DisplayPort, 4K@60Hz
BEST ANSWER: They’re similar but not identical. One has 2 DisplayPort outputs. The other (Which I bought) has 1 DisplayPort and 1 HDMI. In addition, the DP/HDMI model’s integrated TB3 cable can be stored in its base for safety when traveling, but looks a bit shorter than the dual DP model’s cable.
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- Adam B on Jul 29, 2020
BEST ANSWER: They’re similar but not identical. One has 2 DisplayPort outputs. The other (Which I bought) has 1 DisplayPort and 1 HDMI. In addition, the DP/HDMI model’s integrated TB3 cable can be stored in its base for safety when traveling, but looks a bit shorter than the dual DP model’s cable.
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- Adam B on Jul 29, 2020
Dual DisplayPort Mini Dock has 2 DisplayPorts, while the Mobile Travel Dock has 1 DisplayPort and 1 HDMI port.
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- Joshua M on Jul 29, 2020
Looks like one has 2 display ports and the other has 1 x HDMI and 1 x display port.
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- Leon K on Jul 31, 2020
- Purchased on Mar 19, 2020
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Can I plug this into the laptop with it shut and then boot with two external monitors, a keyboard and mouse?
James G
on Nov 14, 2018
BEST ANSWER: Thank you for your question.
This item would not get you extended displays but you could get two monitors and one USB device since it only has one USB port.
This item would not get you extended displays but you could get two monitors and one USB device since it only has one USB port.
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- Inaccurate
- Tyler C Staff on Aug 8, 2019
BEST ANSWER: Thank you for your question.
This item would not get you extended displays but you could get two monitors and one USB device since it only has one USB port.
This item would not get you extended displays but you could get two monitors and one USB device since it only has one USB port.
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- Tyler C Staff on Aug 8, 2019
On my MBP 2016, I'm able to have an extended desktop. All 3 monitors are independent (MBP Screen, Monitor 1, Monitor 2). The two external monitors are running 27" Philips 278E 4K displays @ 4K resolution.
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- James V on Mar 24, 2020
- Purchased on Mar 19, 2020
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Are these DP++ ports that can use passive adapters?
Justin O
on Jan 20, 2019
BEST ANSWER: I used two "Monoprice Select Series DisplayPort 1.2a Cable, 1.5ft" to power two 4K@60Hz monitors.
- Reply
- Inaccurate
- Kevin M on Mar 11, 2019
- Purchased on Feb 1, 2019
BEST ANSWER: I used two "Monoprice Select Series DisplayPort 1.2a Cable, 1.5ft" to power two 4K@60Hz monitors.
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- Kevin M on Mar 11, 2019
- Purchased on Feb 1, 2019
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I suggest including a description of the product and its purpose. Question: Once both monitors are connected, can you use them for the Extended Desktop mode? Or is the same thing shown on both?
Gary V
on Apr 4, 2019
BEST ANSWER: Thank you for your question.
This would not allow you to extend displays, only duplicate.
This would not allow you to extend displays, only duplicate.
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- Inaccurate
- Tyler C Staff on Sep 4, 2019
BEST ANSWER: Thank you for your question.
This would not allow you to extend displays, only duplicate.
This would not allow you to extend displays, only duplicate.
- Reply
- Inaccurate
- Tyler C Staff on Sep 4, 2019
On my MBP 2016, I'm able to have an extended desktop. All 3 monitors are independent (MBP Screen, Monitor 1, Monitor 2). The two external monitors are running 27" Philips 278E 4K displays @ 4K resolution.
- Reply
- Inaccurate
- James V on Mar 24, 2020
- Purchased on Mar 19, 2020
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Does it work on MacBook Air? 2017
A shopper
on Mar 19, 2020
BEST ANSWER: No, this requires a computer with Thunderbolt 3 ports. The 2017 MacBook Air has a Thunderbolt 2 port.
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- Inaccurate
- Jay M on Mar 19, 2020
- Purchased on Dec 19, 2019
BEST ANSWER: No, this requires a computer with Thunderbolt 3 ports. The 2017 MacBook Air has a Thunderbolt 2 port.
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- Jay M on Mar 19, 2020
- Purchased on Dec 19, 2019
Yes, it works great from a 2017 Pro (13" with 2 TB ports) and a 2017 Air.
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- Kyle W on Mar 19, 2020
- Purchased on Mar 28, 2019
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Does this work to connect external devices (eg, 2nd monitor, iPhone, external hard drive) with new MacBook Air using macOS Catalina?
A shopper
on Mar 29, 2020
BEST ANSWER: Not really - I have a new MacBookPro that has only two lighning ports, nothing else. This monoprice unit has three ports: 2 dedicated to DP (not HDMI) and only on USB where you could plug in your iphone.
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- Inaccurate
- James L on Mar 30, 2020
- Purchased on Mar 16, 2020
BEST ANSWER: Not really - I have a new MacBookPro that has only two lighning ports, nothing else. This monoprice unit has three ports: 2 dedicated to DP (not HDMI) and only on USB where you could plug in your iphone.
- Reply
- Inaccurate
- James L on Mar 30, 2020
- Purchased on Mar 16, 2020
I connected two monitors with DP connection, in extended mode, worked fine. Also connected Logitech USB cam via USB 3.0 port.
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- Alex K on Mar 29, 2020
- Purchased on Mar 18, 2020
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How do I get macOS to recognize the Ethernet port?
A shopper
on Apr 22, 2020
BEST ANSWER: It should show up in System Preferences/Network as Thunderbolt Dock. Plug in the dock and the ethernet cable, select Thunderbolt Dock, and configure it appropriately for your network.
- Reply
- Inaccurate
- Marc E on Apr 22, 2020
- Purchased on Nov 13, 2019
BEST ANSWER: It should show up in System Preferences/Network as Thunderbolt Dock. Plug in the dock and the ethernet cable, select Thunderbolt Dock, and configure it appropriately for your network.
- Reply
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- Marc E on Apr 22, 2020
- Purchased on Nov 13, 2019
It does and works really well.
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- GEORGE M on Apr 22, 2020
- Purchased on Oct 17, 2019
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I've received this but after connecting it I am not able to detect external displays. The Ethernet connection works fine. Is there a support site I can use to troubleshoot this problem?
James G
on Dec 14, 2018
BEST ANSWER: If your cable is converting to anything that isn't straight DP-to-DP, you will need an *active* cable. Passive conversion does not work for this.
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- Inaccurate
- Kevin E on Feb 14, 2019
BEST ANSWER: If your cable is converting to anything that isn't straight DP-to-DP, you will need an *active* cable. Passive conversion does not work for this.
- Reply(1)
- Inaccurate
- Kevin E on Feb 14, 2019
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Is this for dual monitors? Is this an MST hub?
A shopper
on Jan 23, 2019
BEST ANSWER: Yes, it supports dual 4K@60Hz monitors.
- Reply
- Inaccurate
- Kevin M on Mar 11, 2019
- Purchased on Feb 1, 2019
BEST ANSWER: Yes, it supports dual 4K@60Hz monitors.
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- Kevin M on Mar 11, 2019
- Purchased on Feb 1, 2019
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Will this work with a Chromebook?
Thomas Z
on Apr 4, 2019
BEST ANSWER: Thank you for your question.
This would not support Chrome OS.
This would not support Chrome OS.
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- Tyler C Staff on Sep 4, 2019
BEST ANSWER: Thank you for your question.
This would not support Chrome OS.
This would not support Chrome OS.
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- Tyler C Staff on Sep 4, 2019
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Any reason this wouldn't work with a Dell Vostro laptop?
Colin V
on Apr 16, 2019
BEST ANSWER: Thank you for your question.
As long as the laptop has a Thunderbolt 3 port there should not be any problem.
As long as the laptop has a Thunderbolt 3 port there should not be any problem.
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- Inaccurate
- Tyler C Staff on Sep 6, 2019
BEST ANSWER: Thank you for your question.
As long as the laptop has a Thunderbolt 3 port there should not be any problem.
As long as the laptop has a Thunderbolt 3 port there should not be any problem.
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- Inaccurate
- Tyler C Staff on Sep 6, 2019
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Are there any support drivers for this device? i have tried both new surface pro & new HP laptop with USB-c and neither can recognize the USB device on Windows 10 Pro.
New User U
on Feb 25, 2020
BEST ANSWER: This is a thunderbolt device and won't work on just USB-C
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- Jonathan K on Apr 10, 2020
- Purchased on Apr 1, 2020
BEST ANSWER: This is a thunderbolt device and won't work on just USB-C
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- Jonathan K on Apr 10, 2020
- Purchased on Apr 1, 2020
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CAN I CONNECT THIS PORT TO Apple Mac mini Intel Core?
New User U
on Feb 28, 2020
BEST ANSWER: Thank you for your question.
As long as your Mac has a Thunderbolt 3 port then you can connect it and get it to work.
As long as your Mac has a Thunderbolt 3 port then you can connect it and get it to work.
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- Inaccurate
- Tyler C Staff on Feb 28, 2020
BEST ANSWER: Thank you for your question.
As long as your Mac has a Thunderbolt 3 port then you can connect it and get it to work.
As long as your Mac has a Thunderbolt 3 port then you can connect it and get it to work.
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- Tyler C Staff on Feb 28, 2020
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Does this work with laptops that are USB C Only and do not have a Thunderbolt buss? If so what is the maximum resolution of a USB C Only laptop using this dock when connecting 2 x monitors over the display port ports?
Chris S
on Mar 13, 2020
BEST ANSWER: Thank you for your question.
You would need to connect to a Thunderbolt 3 port to get this to function properly.
You would need to connect to a Thunderbolt 3 port to get this to function properly.
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- Inaccurate
- Tyler C Staff on Mar 13, 2020
BEST ANSWER: Thank you for your question.
You would need to connect to a Thunderbolt 3 port to get this to function properly.
You would need to connect to a Thunderbolt 3 port to get this to function properly.
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- Tyler C Staff on Mar 13, 2020
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What's a thunderbolt 3 port?
I have a Toshiba laptop with windows 10 and would like 2 extra extended displays. Does this work?
I have a Toshiba laptop with windows 10 and would like 2 extra extended displays. Does this work?
A shopper
on Mar 23, 2020
BEST ANSWER: Thank you for your question.
A thunderbolt 3 port would be like an upgraded version of a USB-C port.
You would need check the specs of your laptop to know for sure if it would have this port.
This would allow you to get extended displays.
A thunderbolt 3 port would be like an upgraded version of a USB-C port.
You would need check the specs of your laptop to know for sure if it would have this port.
This would allow you to get extended displays.
- Reply
- Inaccurate
- Tyler C Staff on Mar 24, 2020
BEST ANSWER: Thank you for your question.
A thunderbolt 3 port would be like an upgraded version of a USB-C port.
You would need check the specs of your laptop to know for sure if it would have this port.
This would allow you to get extended displays.
A thunderbolt 3 port would be like an upgraded version of a USB-C port.
You would need check the specs of your laptop to know for sure if it would have this port.
This would allow you to get extended displays.
- Reply
- Inaccurate
- Tyler C Staff on Mar 24, 2020
Vote for the best answer above!
will this support 3440 x 1440p @ 144hz?
A shopper
on Sep 27, 2019
On a 2017 MBP Pro running OS X 10.15.2 I am unable to use the USBA and ethernet connections. The DP ports work fine. Is there a firmware update or any steps I can take to get the two additional ports recognized by my MBP? I was looking forward to reducing dongles and this currently only gets me halfway there.
ShellDude
on Feb 6, 2020
I'm using this to connect a MacBook to a ASUS ROG Strix XG17AHPE portable monitor using a Monoprice usb-c to DP active cable. It doesn't look like it's working though. Does anyone know if this solution would work?
Justin L
on Aug 11, 2020
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Rated 4 out of 5
Works with both Mac (With a reboot) and PC
Worked flawlessly and effortlessly on Dell 15” XPS. Not as easy on a 2017 MacBook Pro 13”. Had to reboot to recognize the screens.
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Rated 4 out of 5
Great Dock (Extended Displays) w/ Caveats
If you're looking for a slightly less $ version of HP's USB-C Dock that supports extending your screen to multiple monitors (as opposed to just mirroring), look no further. I'm comfortably WFH (while Sheltering In Place) & writing this review on one of the 3 extended displays on my HP EliteBook (running Win 10 Enterprise, 64-Bit). As far as caveats are concerned? I'll break it down into 3 steps (which I wish was mentioned or within the product description/setup instructions).
#1 - It wasn't quite as plug-and-play as I expected. The monitors @ my house require a DVI Port, so I figured I could just reuse use my DisplayPort to DVI cables... Nope... Apparently, this dock requires the use of (something I didn't realize even existed), "Active" cables (vs Passive, which are pretty much standard for any DP/HDMI cable, etc...). I purchased the dock FIRST, then found after some research online that I needed additional cables/adapters to make this work (so was stuck on my tiny EliteBook screen until the additional cables arrived (which I also purchased from Monoprice).
#2, make sure (via Attached Thunderbolt Devices), that the dock (once detected) is configured for "Always Connect."
#3, you'll require 3rd party software (typically the case for any newer notebooks anyway) to enable extended screen capabilities. I assumed I could just right-click on the screen to view video properties, "detect monitors," etc..., but no-go... Windows DOES NOT detect multiple monitors (the dock mirrors across all screens). In my case, I had to open advanced properties of the adapter using Intel's UHD Graphics Control Panel. Once opening the panel, I was able to go to Multiple Displays, "Select Display Mode," & select Extend Displays. Only after Intel applied the settings, could I use the Native display tool within Windows to line up my monitors, rearrange order, detect, etc...
Some simple steps/prerequisites that I wish were bundled into the description/instructions, but wasn't the case. Had I known off the bat, this would be a 5 star product (& as I mentioned earlier, I still saved a decent chunk of $ not having to go w/ HP's branded version).
#1 - It wasn't quite as plug-and-play as I expected. The monitors @ my house require a DVI Port, so I figured I could just reuse use my DisplayPort to DVI cables... Nope... Apparently, this dock requires the use of (something I didn't realize even existed), "Active" cables (vs Passive, which are pretty much standard for any DP/HDMI cable, etc...). I purchased the dock FIRST, then found after some research online that I needed additional cables/adapters to make this work (so was stuck on my tiny EliteBook screen until the additional cables arrived (which I also purchased from Monoprice).
#2, make sure (via Attached Thunderbolt Devices), that the dock (once detected) is configured for "Always Connect."
#3, you'll require 3rd party software (typically the case for any newer notebooks anyway) to enable extended screen capabilities. I assumed I could just right-click on the screen to view video properties, "detect monitors," etc..., but no-go... Windows DOES NOT detect multiple monitors (the dock mirrors across all screens). In my case, I had to open advanced properties of the adapter using Intel's UHD Graphics Control Panel. Once opening the panel, I was able to go to Multiple Displays, "Select Display Mode," & select Extend Displays. Only after Intel applied the settings, could I use the Native display tool within Windows to line up my monitors, rearrange order, detect, etc...
Some simple steps/prerequisites that I wish were bundled into the description/instructions, but wasn't the case. Had I known off the bat, this would be a 5 star product (& as I mentioned earlier, I still saved a decent chunk of $ not having to go w/ HP's branded version).
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Rated 5 out of 5
Does the job
seems to do the job - it is compact, and the attached cord is long enough for my application. Cord length is probably the most problematic part of the device.
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Rated 1 out of 5
Sleek looks and a lot of listed features but I am not able to drive external monitors through the display port cables using this device on my Lenovo 81CA0017US IdeaPad Flex 5 notebook.
I get the message "display connection may be limited"
DisplayPort/MHL connection may not work. Try using a different cable. Make sure your PC, the external display and the cable all support Displayport or MHL alternate modes.
The message suggests trying another cable.
The display port to HDMI cables functions fine on another computer using this monitor configuration through that computer's display port video output.
I would be fine trying another cable if I knew what I needed. The computer has an 80GHz NVidea GeForce.
I get the message "display connection may be limited"
DisplayPort/MHL connection may not work. Try using a different cable. Make sure your PC, the external display and the cable all support Displayport or MHL alternate modes.
The message suggests trying another cable.
The display port to HDMI cables functions fine on another computer using this monitor configuration through that computer's display port video output.
I would be fine trying another cable if I knew what I needed. The computer has an 80GHz NVidea GeForce.
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Rated 5 out of 5
Grate little device, especially when on sale for 40% off. Does what is says.
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Rated 4 out of 5
FAQ : Warning must use Active cables not passive cables
This device requires Active DisplayPort cables to work on my Macbook Pro. This should be documented in specs so people know this requirement. Lucky after an hour surfing the wb I came across this tidbit. I had Passive cables and didn’t even know there there were such a thing as an Active cable.
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Rated 5 out of 5
Worked with whatever MacBook Pro is out in March 2020
I just got a work MacBook Pro and now am working from home. With HDMI, I get 4k30... and it feels sluggish. With this, it looks like I get 4k60 with at least 1 monitor, though at this time, I don't doubt it'll with with a second.
This makes working at home due to the Coronavirus a little easier on me
This makes working at home due to the Coronavirus a little easier on me
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Rated 5 out of 5
Works with Macbook Pro
After upgrading to a newer macbook pro - I purchased this item to run my multi monitor setup. It works great and consistently detects my monitors appropriately.
The only way to make this better would be to include power pass through so I wouldn't have to use multiple cables. I am not deducting any stars for that because I knew what I was purchasing.
The only way to make this better would be to include power pass through so I wouldn't have to use multiple cables. I am not deducting any stars for that because I knew what I was purchasing.
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Rated 4 out of 5
Usually works with my MBP
Bought this to reduce the number of things I need to plug in to my 2018 MacBook Pro. I tried plugging my USB-A hub into this, but kept losing connection to my USB devices, so now I plug that (via an adapter) directly into the laptop.
I don't use Ethernet, so have no idea whether that works.
As for the DisplayPort ports, they seem to work. One of my monitors regularly fails to get detected when I plug in the adapter, though—I have to turn the display off and back on for MacOS to pick it up. Not sure whether to blame MacOS or Monoprice for this.
Still, it's considerably cheaper than a full docking station, so I continue to put up with the minor annoyances....
I don't use Ethernet, so have no idea whether that works.
As for the DisplayPort ports, they seem to work. One of my monitors regularly fails to get detected when I plug in the adapter, though—I have to turn the display off and back on for MacOS to pick it up. Not sure whether to blame MacOS or Monoprice for this.
Still, it's considerably cheaper than a full docking station, so I continue to put up with the minor annoyances....
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Rated 5 out of 5
Works with Linux too.
Small, sturdy and elegantly designed.
This dock connects my Lenovo Yoga 920 running Fedora LInux to two 4K@60Hz LG monitors and a gigabit Ethernet cable, all operating at the same time.
Two "Monoprice Select Series DisplayPort 1.2a Cable, 1.5ft" cables connect the dock to the monitors. (Keep 'em short.)
Finally, a solution that works!
This dock connects my Lenovo Yoga 920 running Fedora LInux to two 4K@60Hz LG monitors and a gigabit Ethernet cable, all operating at the same time.
Two "Monoprice Select Series DisplayPort 1.2a Cable, 1.5ft" cables connect the dock to the monitors. (Keep 'em short.)
Finally, a solution that works!
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