Monoprice MP Intelligent High Suction, Self-Docking, Self-Charging Robotic Vacuum Cleaner with Drop-Sensing Technology and HEPA Style Filter for Pet Fur and Allergens, Hard Floor / Carpet
Product # 16385
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Questions and Answers
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and 94 answers
Does this work good on tile floors?
A shopper
on Jan 4, 2019
BEST ANSWER: This works fairly well — I have tile, laminate, and rugs. It won't get everything on the first pass, though. I typically let it run for an hour or so and it does a fair job. You may have to run it on Edge mode and regular cleaning mode separately if you want everything picked up.
Some important things to remember when owning this or any other robotic vacuum:
CLEANING OUT THE BIN
Cleaning out the bin will reduce the cleaning time and suction efficiency, even though that's sort of a no-brainer. I ran it about three times and have a lot of pet/human hair to clean out before it can be as efficient as before. It will alert you with a voice to tell you it's time to clean it out. I've been lazy and just shimmied some furballs out with a pencil.
BRUSH ACCESSORIES
I am also trying out a Roomba alongside this and it has brushes already installed, which help a lot. This MP model comes with brushes as well, so that can also help swish particles in so they can be sucked up better on the first pass.
Overall, this is a great deal for the money. I paid a little over triple with the Roomba and while it's faster, that's not super necessary if you run this on a schedule when you're away. If you're having guests over in 20 minutes, I would just suggest getting a Bissell Crosswave to quickly sweep and mop your tile.
Some important things to remember when owning this or any other robotic vacuum:
CLEANING OUT THE BIN
Cleaning out the bin will reduce the cleaning time and suction efficiency, even though that's sort of a no-brainer. I ran it about three times and have a lot of pet/human hair to clean out before it can be as efficient as before. It will alert you with a voice to tell you it's time to clean it out. I've been lazy and just shimmied some furballs out with a pencil.
BRUSH ACCESSORIES
I am also trying out a Roomba alongside this and it has brushes already installed, which help a lot. This MP model comes with brushes as well, so that can also help swish particles in so they can be sucked up better on the first pass.
Overall, this is a great deal for the money. I paid a little over triple with the Roomba and while it's faster, that's not super necessary if you run this on a schedule when you're away. If you're having guests over in 20 minutes, I would just suggest getting a Bissell Crosswave to quickly sweep and mop your tile.
- Reply
- Inaccurate
- Amy S on Jan 4, 2019
- Purchased on Aug 13, 2018
BEST ANSWER: This works fairly well — I have tile, laminate, and rugs. It won't get everything on the first pass, though. I typically let it run for an hour or so and it does a fair job. You may have to run it on Edge mode and regular cleaning mode separately if you want everything picked up.
Some important things to remember when owning this or any other robotic vacuum:
CLEANING OUT THE BIN
Cleaning out the bin will reduce the cleaning time and suction efficiency, even though that's sort of a no-brainer. I ran it about three times and have a lot of pet/human hair to clean out before it can be as efficient as before. It will alert you with a voice to tell you it's time to clean it out. I've been lazy and just shimmied some furballs out with a pencil.
BRUSH ACCESSORIES
I am also trying out a Roomba alongside this and it has brushes already installed, which help a lot. This MP model comes with brushes as well, so that can also help swish particles in so they can be sucked up better on the first pass.
Overall, this is a great deal for the money. I paid a little over triple with the Roomba and while it's faster, that's not super necessary if you run this on a schedule when you're away. If you're having guests over in 20 minutes, I would just suggest getting a Bissell Crosswave to quickly sweep and mop your tile.
Some important things to remember when owning this or any other robotic vacuum:
CLEANING OUT THE BIN
Cleaning out the bin will reduce the cleaning time and suction efficiency, even though that's sort of a no-brainer. I ran it about three times and have a lot of pet/human hair to clean out before it can be as efficient as before. It will alert you with a voice to tell you it's time to clean it out. I've been lazy and just shimmied some furballs out with a pencil.
BRUSH ACCESSORIES
I am also trying out a Roomba alongside this and it has brushes already installed, which help a lot. This MP model comes with brushes as well, so that can also help swish particles in so they can be sucked up better on the first pass.
Overall, this is a great deal for the money. I paid a little over triple with the Roomba and while it's faster, that's not super necessary if you run this on a schedule when you're away. If you're having guests over in 20 minutes, I would just suggest getting a Bissell Crosswave to quickly sweep and mop your tile.
- Reply
- Inaccurate
- Amy S on Jan 4, 2019
- Purchased on Aug 13, 2018
I've got mine running on wood, tile and carpet. It cleans them best in that order. Honestly not really that effective on carpet due to suction power, but does great on hard surfaces like wood and tile, especially for the price.
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- purdaddy on Jan 4, 2019
- Purchased on Aug 13, 2018
Yes it works really well on tile floors. You have to watch out for some rugs on the floors because it may move them around or get stuck on the edge of the rug. Otherwise it is excellent for tile floors and Hardwood floors too!
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- Andrew F on Jan 4, 2019
- Purchased on Aug 13, 2018
Our experience with our robot vacuum on tile floors has been fine. It is best at picking up “dust” and just ok with larger items. It can best be summed up “ it is entertaining and does an ok job with results.”
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- Kelly S on Jan 4, 2019
- Purchased on Aug 13, 2018
I purchased this robotic vacuum in August of 2018 and have not used my conventional vacuum since. My home consists of 75% tile flooring and it does an excellent job! I highly recommend this product.
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- Reggie E on Jan 6, 2019
- Purchased on Aug 13, 2018
I use this on hard wood, laminate and tile floors and it works perfectly. This was the 2nd one I purchased that is used in the upstairs of my home. Excellent vacuum!
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- Jazzdrum on Jan 4, 2019
- Purchased on Aug 13, 2018
It does a great job on wood floors. I would assume it would also work well on tile floors.
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- Scott D on Jan 5, 2019
- Purchased on Nov 23, 2018
The unit has not yet been used, so we cant answer that question.
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- Perry P on Jan 4, 2019
- Purchased on Aug 13, 2018
This vacuum has worked for us on tile floors. Would recommend.
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- Paul B on Jan 4, 2019
- Purchased on Aug 13, 2018
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Is this able to clean a floor with multiple rooms? Bedrooms?
Cory W
on Jan 28, 2019
BEST ANSWER: yes this can clean multiple rooms and has no problem switching from hardwoods to carpeted rooms. If it us running for a long period of time and it needs to be charged it will find its way back to the docking station to charge. Also will tell you when suction passage needs to be cleaned which means the collecting basket inside needs to be emptied. it is full.
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- Ryan V on Jan 28, 2019
- Purchased on Dec 14, 2017
BEST ANSWER: yes this can clean multiple rooms and has no problem switching from hardwoods to carpeted rooms. If it us running for a long period of time and it needs to be charged it will find its way back to the docking station to charge. Also will tell you when suction passage needs to be cleaned which means the collecting basket inside needs to be emptied. it is full.
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- Ryan V on Jan 28, 2019
- Purchased on Dec 14, 2017
It easily cleans my 3 room apartment. Works best on hard floors. Does an OK job on removing dog fur from carpet. It has one of the biggest dust bin collectors than most small robotic vacuum cleaners. It struggles rolling over floor mats unless they're low profile. I love my little "DROID".
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- Brian R on Feb 4, 2019
- Purchased on Nov 25, 2016
I am using it upstairs and we have a bedroom attached to living room. It cleans both of these at the same time. Both rooms have same floor (hardwood)
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- Randy P on Jan 31, 2019
- Purchased on Jul 25, 2018
Yes if you don't have high thresholds. Mine gets stuck on a marble threshold to the bathroom.
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- Shane C on Jan 28, 2019
- Purchased on Aug 13, 2018
Yes, it cleans three bedrooms and two baths on my upper level (about 700 sq feet) no problem.
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- ERIC N on Feb 2, 2019
- Purchased on Nov 26, 2017
Yes. It wanders from room to room. It gets under my bathroom vanities and does a great job!
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- Rafaella D on Jan 28, 2019
- Purchased on Jul 30, 2018
If you leave your doors open it should bump its way in without issue.
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- Guillermo G on Jan 28, 2019
- Purchased on Aug 10, 2018
Yes. It will find its way in and out of any room with an open door.
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- Maggie S on Jan 28, 2019
- Purchased on Aug 11, 2018
If the doors are open and there is enough battery yes.
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- Adam Welu on Jan 28, 2019
- Purchased on Aug 10, 2018
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Is this vacuum connected to the internet?
Ann S
on Dec 17, 2017
BEST ANSWER: It is not internet enabled.
For what it's worth, it comes with an IR remote to "steer" it. I found the concept rather silly though. If I'm going burn my time by standing around to babysit the thing, why not get the regular vac out of the closet and be done with it?
For what it's worth, it comes with an IR remote to "steer" it. I found the concept rather silly though. If I'm going burn my time by standing around to babysit the thing, why not get the regular vac out of the closet and be done with it?
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- Thomas M on Dec 17, 2017
- Purchased on Nov 23, 2017
BEST ANSWER: It is not internet enabled.
For what it's worth, it comes with an IR remote to "steer" it. I found the concept rather silly though. If I'm going burn my time by standing around to babysit the thing, why not get the regular vac out of the closet and be done with it?
For what it's worth, it comes with an IR remote to "steer" it. I found the concept rather silly though. If I'm going burn my time by standing around to babysit the thing, why not get the regular vac out of the closet and be done with it?
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- Inaccurate
- Thomas M on Dec 17, 2017
- Purchased on Nov 23, 2017
No. I don't think there are many options on the market that are, certainly not in this price range.
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- Gregory R on Dec 17, 2017
- Purchased on Nov 22, 2017
No, this device only has onboard scheduling features.
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- Nicholas G on Dec 17, 2017
- Purchased on Nov 22, 2017
It is not connected to the internet.
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- Joshua R on Dec 17, 2017
- Purchased on Nov 22, 2017
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Is this vacuum compatable with the google home or amazon Alexa??
A shopper
on Dec 18, 2018
BEST ANSWER: No it does not have that capability. I think you would have to pay quite a bit more for one that does. But it works great for what it does do.
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- Maggie S on Dec 18, 2018
- Purchased on Aug 11, 2018
BEST ANSWER: No it does not have that capability. I think you would have to pay quite a bit more for one that does. But it works great for what it does do.
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- Maggie S on Dec 18, 2018
- Purchased on Aug 11, 2018
No it's an offline thing, just program the time you want it to go and it nyooms around vacuuming the floor.
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- Guillermo G on Dec 20, 2018
- Purchased on Aug 10, 2018
No, this vacuum is not compatible with either Alexa or Google Home.
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- Timothy K on Dec 18, 2018
- Purchased on Jul 30, 2018
No, it has no smart home features or integration. I
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- ERIK F on Dec 22, 2018
- Purchased on Dec 20, 2017
No, there is no connectivity
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- Samuel c W on Dec 18, 2018
- Purchased on Aug 11, 2018
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I have hardwood floors with multiple oriental rugs; will this "climb" onto the rugs or just bump into them and avoid them?
A shopper
on Nov 27, 2016
BEST ANSWER: It 'climbs' onto my rugs, but the vacuum may cut out for a couple seconds while it orients itself with the drive wheels to get up on the rug. Does this pretty well. Only minor issue is that my larger rug has fringes....which the robot seems to think is excessive dirt, and will switch to spiral mode to focus around these fringes. I guess it's foreplay....she goes back to working the rest of the rug after I tell her it's just a fringe. I might have pushed her rear end a bit once or twice to leave my sensitive tassels alone, but it was in a totally non violent and respectful way. We're still enjoying each others company.
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- Elie on Dec 8, 2016
BEST ANSWER: It 'climbs' onto my rugs, but the vacuum may cut out for a couple seconds while it orients itself with the drive wheels to get up on the rug. Does this pretty well. Only minor issue is that my larger rug has fringes....which the robot seems to think is excessive dirt, and will switch to spiral mode to focus around these fringes. I guess it's foreplay....she goes back to working the rest of the rug after I tell her it's just a fringe. I might have pushed her rear end a bit once or twice to leave my sensitive tassels alone, but it was in a totally non violent and respectful way. We're still enjoying each others company.
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- Elie on Dec 8, 2016
We have the same. It does fine on most of our rugs, occasionally it will bump and turn, or get stuck, but it usually figures it out on the next pass.
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- Eastburn F on Dec 17, 2016
- Purchased on Nov 25, 2016
I have a couple of area rugs that it goes up on without issues.. One of them is fairy thick.
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- Eric W on Dec 5, 2016
- Purchased on Nov 25, 2016
I have a large oriental in my LR and the machine has no difficulty climbing up and down.
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- PMFog on Dec 16, 2016
- Purchased on Nov 25, 2016
I have the same setup right now. No problem going directly from one to the other.
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- Daniel F on Dec 2, 2016
- Purchased on Nov 25, 2016
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Is the maker of this vacuum Bona? If so is this the BL602 and does it have a mop attachment?
A shopper
on Dec 2, 2016
BEST ANSWER: I looked at the site again, and it looks more like the BL608 than the 602. Even the dust bin is exactly the same on the 608.
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- Eric W on Dec 5, 2016
- Purchased on Nov 25, 2016
BEST ANSWER: I looked at the site again, and it looks more like the BL608 than the 602. Even the dust bin is exactly the same on the 608.
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- Eric W on Dec 5, 2016
- Purchased on Nov 25, 2016
Yes, seems to be Bona as per the power adapter code, and the mainboard label in the charger base.
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- Elie on Dec 8, 2016
They do look similar. However, I can confirm it does not have a mop attachment.
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- Christopher E on Dec 7, 2016
- Purchased on Nov 25, 2016
Good question, they look very similar. I'd like to know this as well.
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- Eric W on Dec 5, 2016
- Purchased on Nov 25, 2016
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Where can you buy replacement filters and brushes?
Michael O
on Dec 6, 2016
BEST ANSWER: Hello, at the moment we do not have the replacement filters or brushes. But I will forward it to our product development team to see if we can have it separately available. Thank you for your question and understanding in the matter.
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- New User U Staff on Dec 13, 2016
I hope Monoprice can offer the filters quickly, as it doesn't take long to get them filthy. I've been brushing mine out but I've just about used up the first filter as much as I could, and now have to start on my 2nd and final filter that came with it. The brushes are still OK but eventually I'll also be down to my last couple of brushes once these get too worn.
BEST ANSWER: Hello, at the moment we do not have the replacement filters or brushes. But I will forward it to our product development team to see if we can have it separately available. Thank you for your question and understanding in the matter.
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- New User U Staff on Dec 13, 2016
I hope Monoprice can offer the filters quickly, as it doesn't take long to get them filthy. I've been brushing mine out but I've just about used up the first filter as much as I could, and now have to start on my 2nd and final filter that came with it. The brushes are still OK but eventually I'll also be down to my last couple of brushes once these get too worn.
I know this is a late reply, but they recently released an accessory pack and HEPA filter 4 pack.
Robotic Vacuum HEPA Filters - 4 Pack for 16385
Robotic Vacuum Accessory Kit: Primary Filter, HEPA Filter, 2 Side Brushes, 2 Magentic Strips for 16385
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- Nathaniel C on Dec 13, 2018
- Purchased on Nov 27, 2017
Any new news on replacement parts. Love this unit but the brushes REALLY need to be replaced just a year later.
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- Joe The Flow on Nov 23, 2018
- Purchased on Dec 9, 2017
Looks like they added them on the description page:
Replacement Parts
The following replacement parts are available for this vacuum:
4-Pack of replacement HEPA Filters (35569)
Accessory Kit with 1x Primary Filter, 1x HEPA Filter, 2x Side Brushes, and 2x Boundary Markers (35570)
Replacement Battery (35571)
2x 1 meter long Boundary Markers (35568)
Replacement Parts
The following replacement parts are available for this vacuum:
4-Pack of replacement HEPA Filters (35569)
Accessory Kit with 1x Primary Filter, 1x HEPA Filter, 2x Side Brushes, and 2x Boundary Markers (35570)
Replacement Battery (35571)
2x 1 meter long Boundary Markers (35568)
EntHEPA Filters for RolliBot BL618,Cleanmate s800 will fit this vacuum.er an answer to this question.
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- Robert W on Dec 9, 2018
- Purchased on Dec 9, 2017
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Where to buy replacement HIPPA filters and brushes I have bought 2 and filter seems to be very dirty?
Neeta A
on Feb 9, 2017
BEST ANSWER: Here's what I've been doing. I take the HEPA filter out before dumping the container to keep extra dirt from getting stuck in it. I hold it up to a light. If I cannot see through it, I switch it with the other HEPA filter (there were two in the box), and wash the dirty one with the sprayer on the kitchen sink. You may or may not want to brush it off before you wash it (I don't know if it matters or not), and washing it won't remove all of the dirt, but it helps a lot.
When you wash these things...wait 24-48 hours for it to dry completely before putting it into the vac. If you don't, the dust that gets on the wet filter will make it stink like gym socks.
When you wash these things...wait 24-48 hours for it to dry completely before putting it into the vac. If you don't, the dust that gets on the wet filter will make it stink like gym socks.
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- Thomas M on Dec 15, 2017
- Purchased on Nov 23, 2017
BEST ANSWER: Here's what I've been doing. I take the HEPA filter out before dumping the container to keep extra dirt from getting stuck in it. I hold it up to a light. If I cannot see through it, I switch it with the other HEPA filter (there were two in the box), and wash the dirty one with the sprayer on the kitchen sink. You may or may not want to brush it off before you wash it (I don't know if it matters or not), and washing it won't remove all of the dirt, but it helps a lot.
When you wash these things...wait 24-48 hours for it to dry completely before putting it into the vac. If you don't, the dust that gets on the wet filter will make it stink like gym socks.
When you wash these things...wait 24-48 hours for it to dry completely before putting it into the vac. If you don't, the dust that gets on the wet filter will make it stink like gym socks.
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- Inaccurate
- Thomas M on Dec 15, 2017
- Purchased on Nov 23, 2017
I haven't had mine long enough to wash my filter but it says you can wash the filter. I got two sets of brushes with mine and they tend to get bent up into the bottom on the machine, I just flatten them as good as I can and set something really heavy on them for a few days and that tends to straighten them out. AND let me add this statement to the person that said if they put the filter in when still wet it would get smelling like gym socks, well around here it would start smelling like DOGS, I have two little ones.
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- Linda S on Nov 23, 2018
- Purchased on Aug 13, 2018
I haven't tried to buy replacement filters yet as I just use the cleaning brush on the filter each time I empty the dirt cup. It always looks very dirty but so far the brush has cleaned it well each time.
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- Martha S on Feb 10, 2017
- Purchased on Nov 25, 2016
EHEPA Filters for RolliBot BL618,Cleanmate s800 will fit this vacuum.nter an answer to this question.
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- Inaccurate
- Robert W on Dec 9, 2018
- Purchased on Dec 9, 2017
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What is "Drop Sensing Technology"? Does this mean it will recognize and avoid stairs?
Stephan A
on Nov 25, 2016
BEST ANSWER: It is like the title infers drop sensing technology. From my experience over the past few days, when it's on a platform like surface and reaches the edge it will take a step back. It happens on our kitchen mat. It's actually entertaining to watch it.
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- Inaccurate
- Daniel F on Dec 2, 2016
- Purchased on Nov 25, 2016
BEST ANSWER: It is like the title infers drop sensing technology. From my experience over the past few days, when it's on a platform like surface and reaches the edge it will take a step back. It happens on our kitchen mat. It's actually entertaining to watch it.
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- Daniel F on Dec 2, 2016
- Purchased on Nov 25, 2016
Supposedly. I had it for one day and had to rescue it from the top of the carpeted stairs three times, as one wheel would go over and make it stop. I finally gave up and put something across the edge so it would turn around.
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- Aaron C on Aug 17, 2018
- Purchased on Aug 13, 2018
Yes, there are several sensors around the bottom edge. They look like infrared sensors, and I did read something in the manual about drop sensors.
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- Eric W on Dec 5, 2016
- Purchased on Nov 25, 2016
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How well does this work on carpeted floors where there is pet hair? Does it transition easily from hard flooring to catpet?
Tony T
on Nov 25, 2016
BEST ANSWER: It's horrible on carpet. It may transition well between hard floor and carpet, but without an agitator brush, it barely picks up anything heavier than dust from carpets and certainly not pet hair like it claims. Works great on hard floors, however..
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- Aaron C on Aug 17, 2018
- Purchased on Aug 13, 2018
BEST ANSWER: It's horrible on carpet. It may transition well between hard floor and carpet, but without an agitator brush, it barely picks up anything heavier than dust from carpets and certainly not pet hair like it claims. Works great on hard floors, however..
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- Aaron C on Aug 17, 2018
- Purchased on Aug 13, 2018
Transitions easily from one flooring type to another. Pet hair, not so much. There are not brushes under the unit to bring the hair from carpet into the unit. The suction isn't really enough on carpet.
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- Jenniffer W on Jan 16, 2017
- Purchased on Nov 25, 2016
Works quite well. No problem moving between different flooring surfaces
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- David E on Dec 2, 2016
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Can I disable audio prompts? Wakes me up in the middle of the night randomly telling me "Charging Complete"
Edgar P
on Jan 19, 2017
BEST ANSWER: Mine does this as well- will say "Charging Complete," the display will read "FULL," then after a period of time, the display will scroll 1-1-1-1 and it will again say "Charging Complete" again. This will happen multiple times between runs. My wife has been powering the unit down with the hard switch to avoid this repetitive voice prompt. Hoping to find a solution- when charging is complete, that should be the end of it!
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- Corey H on Mar 19, 2019
- Purchased on Feb 14, 2019
BEST ANSWER: Mine does this as well- will say "Charging Complete," the display will read "FULL," then after a period of time, the display will scroll 1-1-1-1 and it will again say "Charging Complete" again. This will happen multiple times between runs. My wife has been powering the unit down with the hard switch to avoid this repetitive voice prompt. Hoping to find a solution- when charging is complete, that should be the end of it!
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- Inaccurate
- Corey H on Mar 19, 2019
- Purchased on Feb 14, 2019
I saw no instructions on muting options, and i also get that loud voice hours later, telling me the charging is complete. I would recommend adjusting the time to clean in the morning, then once docked, you will hear the audible "charging complete" in the early evening.
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- Wally on Jan 19, 2017
- Purchased on Nov 25, 2016
There's no warranty-approved method to do this.
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- James S on Jan 21, 2017
- Purchased on Nov 25, 2016
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Does it remember patterns or does it just randomly work?
A shopper
on Dec 13, 2017
BEST ANSWER: It supposedly does an 'S' pattern, but it's pretty random once it starts bumping into things. 'Intelligent' is an exaggeration; this is more like watching a blind cat in a new house.
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- Aaron C on Aug 17, 2018
- Purchased on Aug 13, 2018
BEST ANSWER: It supposedly does an 'S' pattern, but it's pretty random once it starts bumping into things. 'Intelligent' is an exaggeration; this is more like watching a blind cat in a new house.
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- Inaccurate
- Aaron C on Aug 17, 2018
- Purchased on Aug 13, 2018
It has a pre-programmed cleaning pattern (actually, 3: edge cleaning, spot cleaning, and regular cleaning) that it follows.
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- Phil S on Dec 14, 2017
- Purchased on Nov 22, 2017
It seems to only work randomly. But, it actually does a pretty good job
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- Jake P on Dec 14, 2017
- Purchased on Nov 22, 2017
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Is the intelligent robotic vacuum cleaner power adapter wide range voltage input - 100V to 240V?
Diosdado D
on Nov 25, 2016
BEST ANSWER: Yes my adapter says: INPUT: 100-240V ~ 50/60Hz 0.5A Max
Not sure if it helps but it says model number: GQ15-240060-AU
Not sure if it helps but it says model number: GQ15-240060-AU
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- Eric W on Dec 6, 2016
- Purchased on Nov 25, 2016
BEST ANSWER: Yes my adapter says: INPUT: 100-240V ~ 50/60Hz 0.5A Max
Not sure if it helps but it says model number: GQ15-240060-AU
Not sure if it helps but it says model number: GQ15-240060-AU
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- Inaccurate
- Eric W on Dec 6, 2016
- Purchased on Nov 25, 2016
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There is absolutely no review to be found anywhere... What is your experience with it? Pros/cons?
A shopper
on Nov 25, 2016
BEST ANSWER: I received mine 4 days ago. So far I am impressed. I have it downstairs (open floor plan) cleaning carpet, hardwood and tile. I set it up to clean at 2am and so far every morning when I wake up it's sitting on the charger with a dust bin full of dust and debris. I have turned it on a couple of times while I was in the living room and 1 time it got stuck under an end table and another time It got stuck around some cords, but overall it does a great job and flows between floor types without issues. I can't compare this to other robovacs as it's my first, but I love it so far. Well worth the money.
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- Eric W on Dec 5, 2016
- Purchased on Nov 25, 2016
BEST ANSWER: I received mine 4 days ago. So far I am impressed. I have it downstairs (open floor plan) cleaning carpet, hardwood and tile. I set it up to clean at 2am and so far every morning when I wake up it's sitting on the charger with a dust bin full of dust and debris. I have turned it on a couple of times while I was in the living room and 1 time it got stuck under an end table and another time It got stuck around some cords, but overall it does a great job and flows between floor types without issues. I can't compare this to other robovacs as it's my first, but I love it so far. Well worth the money.
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- Eric W on Dec 5, 2016
- Purchased on Nov 25, 2016
So far it has done a good job for us - worth the cost of 50% off. Struggles to find home-base on occasion which is interesting to watch. Can't complain at price we paid - no idea on durability since we only bought it last month on Black Friday (Nov 2016).
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- Thomas B on Dec 15, 2016
- Purchased on Nov 25, 2016
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How can I purchase extra filters,?
The vacuum is great, but it needs new filters.
The vacuum is great, but it needs new filters.
Aaron P
on Apr 21, 2017
BEST ANSWER: EHEPA Filters for RolliBot BL618,Cleanmate s800 will fit this vacuum.nter an answer to this question.
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- Robert W on Dec 9, 2018
- Purchased on Dec 9, 2017
BEST ANSWER: EHEPA Filters for RolliBot BL618,Cleanmate s800 will fit this vacuum.nter an answer to this question.
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- Robert W on Dec 9, 2018
- Purchased on Dec 9, 2017
An accessory kit and hepa filter 4 pack have been released.
Robotic Vacuum HEPA Filters - 4 Pack for 16385
Robotic Vacuum Accessory Kit: Primary Filter, HEPA Filter, 2 Side Brushes, 2 Magentic Strips for 16385
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- Nathaniel C on Dec 13, 2018
- Purchased on Nov 27, 2017
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Has anyone found a replacement filter?
Mark C
on Nov 24, 2017
BEST ANSWER: HEPA filter 4 pack is released
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- Nathaniel C on Dec 13, 2018
- Purchased on Nov 27, 2017
Robotic Vacuum HEPA Filters - 4 Pack for 16385
BEST ANSWER: HEPA filter 4 pack is released
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- Nathaniel C on Dec 13, 2018
- Purchased on Nov 27, 2017
Robotic Vacuum HEPA Filters - 4 Pack for 16385
HEPA Filters for RolliBot BL618,Cleanmate s800 will fit this vacuum.Enter an answer to this question.
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- Robert W on Dec 9, 2018
- Purchased on Dec 9, 2017
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how long do the filter and brush last?
Philip C
on Nov 26, 2017
BEST ANSWER: Brushes - we are a year in and they need to be replaced but no replacements can be found.
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- Joe The Flow on Nov 23, 2018
- Purchased on Dec 9, 2017
BEST ANSWER: Brushes - we are a year in and they need to be replaced but no replacements can be found.
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- Joe The Flow on Nov 23, 2018
- Purchased on Dec 9, 2017
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Why won’t the vacuum won’t pick up fuzz off the carpet?
A shopper
on Dec 28, 2017
BEST ANSWER: Ours has the same problem. We suspect that since the brushes turn parallel to the floor (versus rotary and perpendicular in an upright vacuum) it tends to roll the fuzz rather than kick it up into the intake. Daughter has a higher end Roomba and it has similar problems with excess dog hair. It does tend to put it in nice little "rolls" or strands that are easy to pick up manually. =-/
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- Nancy H on Dec 28, 2017
- Purchased on Nov 24, 2017
BEST ANSWER: Ours has the same problem. We suspect that since the brushes turn parallel to the floor (versus rotary and perpendicular in an upright vacuum) it tends to roll the fuzz rather than kick it up into the intake. Daughter has a higher end Roomba and it has similar problems with excess dog hair. It does tend to put it in nice little "rolls" or strands that are easy to pick up manually. =-/
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- Nancy H on Dec 28, 2017
- Purchased on Nov 24, 2017
There is no brush on this machine. Seems best for hard floors :(
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- Thomas R on Dec 28, 2017
- Purchased on Nov 24, 2017
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Where can I buy extra filters and brushes?
John T
on Aug 29, 2018
BEST ANSWER: They recently released a 4 pack of HEPA filters and variety pack of accessories
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- Nathaniel C on Dec 13, 2018
- Purchased on Nov 27, 2017
Robotic Vacuum HEPA Filters - 4 Pack for 16385
Robotic Vacuum Accessory Kit: Primary Filter, HEPA Filter, 2 Side Brushes, 2 Magentic Strips for 16385
BEST ANSWER: They recently released a 4 pack of HEPA filters and variety pack of accessories
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- Nathaniel C on Dec 13, 2018
- Purchased on Nov 27, 2017
Robotic Vacuum HEPA Filters - 4 Pack for 16385
Robotic Vacuum Accessory Kit: Primary Filter, HEPA Filter, 2 Side Brushes, 2 Magentic Strips for 16385
Try finding their company on line, maybe Google???
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- Linda S on Nov 23, 2018
- Purchased on Aug 13, 2018
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How to use boundary markers?
william j engelhardt j
on Dec 20, 2018
BEST ANSWER: As this seems to be the same model as I have, this unit does not come with boundary markers. The only way I'm able to keep the unit from going into rooms that I don't want it to is either close the door or put something in its path to block it.
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- Roger W on Dec 21, 2018
- Purchased on Aug 12, 2018
They are selling accessories now for this vac. The item, Product # 35568, in particular are boundary markers, but wanted to check if anyone has them and if they work or not. I have boundary markers from a Neato vacuum (magnetic) that look almost identical, but it just rolled right over them. There is also a kit, Product # 35570, that includes markers as well.
Does anyone have the markers, and do they work on this vacuum?
Does anyone have the markers, and do they work on this vacuum?
BEST ANSWER: As this seems to be the same model as I have, this unit does not come with boundary markers. The only way I'm able to keep the unit from going into rooms that I don't want it to is either close the door or put something in its path to block it.
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- Roger W on Dec 21, 2018
- Purchased on Aug 12, 2018
They are selling accessories now for this vac. The item, Product # 35568, in particular are boundary markers, but wanted to check if anyone has them and if they work or not. I have boundary markers from a Neato vacuum (magnetic) that look almost identical, but it just rolled right over them. There is also a kit, Product # 35570, that includes markers as well.
Does anyone have the markers, and do they work on this vacuum?
Does anyone have the markers, and do they work on this vacuum?
I did not receive any with mine so I do not know. Sorry.
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- PMFog on Dec 21, 2018
- Purchased on Nov 25, 2016
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How much does it weigh?
A shopper
on Nov 25, 2016
BEST ANSWER: According to the specs here......Weight7.5 lbs. (3.4 kg)
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- Eric W on Dec 5, 2016
- Purchased on Nov 25, 2016
BEST ANSWER: According to the specs here......Weight7.5 lbs. (3.4 kg)
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- Eric W on Dec 5, 2016
- Purchased on Nov 25, 2016
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What are the replacement parts + cost? The manual says to call customer service. It would be nice to know this information before buying the actual robot...
A shopper
on Nov 25, 2016
BEST ANSWER: Hello, thank you for your question. In order to better assist you, please feel free to contact us at tech@monoprice.com with a detailed question and our knowledgeable Technical Support staff would be more than happy to assist. Thank you
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- Jeff M Staff on Jan 31, 2017
BEST ANSWER: Hello, thank you for your question. In order to better assist you, please feel free to contact us at tech@monoprice.com with a detailed question and our knowledgeable Technical Support staff would be more than happy to assist. Thank you
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- Jeff M Staff on Jan 31, 2017
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Is the battery replacable with an "off the shelf" battery or does it require a special expensive battery or battery pack from manufacturer?
Tony T
on Nov 25, 2016
BEST ANSWER: i don't know about the battery situation, but im glad I purchased it his unit. I have three dogs and hardwood flooring, the robot works great
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- Terry F on Dec 5, 2016
- Purchased on Nov 25, 2016
BEST ANSWER: i don't know about the battery situation, but im glad I purchased it his unit. I have three dogs and hardwood flooring, the robot works great
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- Terry F on Dec 5, 2016
- Purchased on Nov 25, 2016
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How does this vacuum handle areas bigger than it can handle in a single charge? Will it resume from where it left off or simply go home at the end of it's charge?
A shopper
on Nov 28, 2016
BEST ANSWER: After using this vacuum for about a week now it is clear that it cleans on a best effort basis. I bought this vacuum with no other expectations than that it cleans.
It has exceeded my expectations but won't compare to those big name brands. I have a small 900 sq ft house and it cleans normal household filth relative to its price. It gets hung up on occasion but otherwise does the trick. Doesn't clean as close as the competitors to walls, and definitely doesn't remember where it left off.
Definitely an entry level vacuum but totally worth the purchase!
Does my tiny 900 sq ft house in about ~35 minutes.
It has exceeded my expectations but won't compare to those big name brands. I have a small 900 sq ft house and it cleans normal household filth relative to its price. It gets hung up on occasion but otherwise does the trick. Doesn't clean as close as the competitors to walls, and definitely doesn't remember where it left off.
Definitely an entry level vacuum but totally worth the purchase!
Does my tiny 900 sq ft house in about ~35 minutes.
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- James S on Dec 28, 2016
- Purchased on Nov 25, 2016
BEST ANSWER: After using this vacuum for about a week now it is clear that it cleans on a best effort basis. I bought this vacuum with no other expectations than that it cleans.
It has exceeded my expectations but won't compare to those big name brands. I have a small 900 sq ft house and it cleans normal household filth relative to its price. It gets hung up on occasion but otherwise does the trick. Doesn't clean as close as the competitors to walls, and definitely doesn't remember where it left off.
Definitely an entry level vacuum but totally worth the purchase!
Does my tiny 900 sq ft house in about ~35 minutes.
It has exceeded my expectations but won't compare to those big name brands. I have a small 900 sq ft house and it cleans normal household filth relative to its price. It gets hung up on occasion but otherwise does the trick. Doesn't clean as close as the competitors to walls, and definitely doesn't remember where it left off.
Definitely an entry level vacuum but totally worth the purchase!
Does my tiny 900 sq ft house in about ~35 minutes.
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- James S on Dec 28, 2016
- Purchased on Nov 25, 2016
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How long is a normal cleaning cycle? Does the vacuum automatically know when it has cleaned all the floors it can on that level and return home?
A shopper
on Dec 9, 2016
BEST ANSWER: That would depend on the size of the cleaning area but it would take about 30 minutes to 90 minutes to clean a single floor or your whole house.
It will return to its station once it has completed its cleaning.
It will return to its station once it has completed its cleaning.
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- Tyler C Staff on Jan 17, 2019
BEST ANSWER: That would depend on the size of the cleaning area but it would take about 30 minutes to 90 minutes to clean a single floor or your whole house.
It will return to its station once it has completed its cleaning.
It will return to its station once it has completed its cleaning.
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- Tyler C Staff on Jan 17, 2019
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Working pretty good, doesn't pick up everything, but, gets most of it.
When setting the clock and programming, I have to use the 'power' button whenever the manual says press the 'clean' button.
Anybody else have this problem?
When setting the clock and programming, I have to use the 'power' button whenever the manual says press the 'clean' button.
Anybody else have this problem?
Mark B
on May 12, 2017
BEST ANSWER: Lost in translation, for sure. To clean with the remote, press the Power button. There is no "Clean" button.
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- Aaron C on Aug 17, 2018
- Purchased on Aug 13, 2018
BEST ANSWER: Lost in translation, for sure. To clean with the remote, press the Power button. There is no "Clean" button.
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- Aaron C on Aug 17, 2018
- Purchased on Aug 13, 2018
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My floors and carpets are generally a mess. Is there a minimal weight/height of mess object so it will avoid the object? Also, will the brushes scratch wood cabinets?
Gary D
on Dec 10, 2017
BEST ANSWER: Thank you for your question.
The vacuum is safe for hardwood floors. The vacuum will navigate around common obstacles like table and chair legs.
The vacuum is safe for hardwood floors. The vacuum will navigate around common obstacles like table and chair legs.
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- Tyler C Staff on May 9, 2019
BEST ANSWER: Thank you for your question.
The vacuum is safe for hardwood floors. The vacuum will navigate around common obstacles like table and chair legs.
The vacuum is safe for hardwood floors. The vacuum will navigate around common obstacles like table and chair legs.
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- Tyler C Staff on May 9, 2019
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Can you program more than one schedule? ie- two times per day at 8am and 8pm?
Shaun P
on Apr 7, 2018
BEST ANSWER: No it has only one scheduled time slot per day
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- ERIK F on Dec 22, 2018
- Purchased on Dec 20, 2017
BEST ANSWER: No it has only one scheduled time slot per day
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- ERIK F on Dec 22, 2018
- Purchased on Dec 20, 2017
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I see Monoprice was looking at offering "virtual walls" for their vacuums in 2017... is that still to be a thing? We have a carpet edge it gets stuck on and would like to just keep it out of that area.
Gordon M
on Jul 20, 2018
BEST ANSWER: Thank you for your question.
Yes, we would now sell them under #35568.
Yes, we would now sell them under #35568.
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- Tyler C Staff on May 17, 2019
Robotic Vacuum Boundary Markers, 1 Meter Long, Twin Pack for 16385/35513/35514
BEST ANSWER: Thank you for your question.
Yes, we would now sell them under #35568.
Yes, we would now sell them under #35568.
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- Tyler C Staff on May 17, 2019
Robotic Vacuum Boundary Markers, 1 Meter Long, Twin Pack for 16385/35513/35514
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Where can I find a copy of the manual? I never got one.
Ardavan A
on Aug 2, 2018
BEST ANSWER: A copy of the product manual can be found on the product content page when clicking on "Full Specs"
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- Krystle P Staff on Aug 6, 2018
BEST ANSWER: A copy of the product manual can be found on the product content page when clicking on "Full Specs"
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- Krystle P Staff on Aug 6, 2018
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MP Robot Vacuum Cleaner
This an excellent robot vacuum: it cleans hardwood floors and rugs and is easy to maintain.
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A little disappointed
It’s a wonderful idea! And such a great price. But it keeps getting stuck on things.... I’m still working on blocking where it’s having a tough time. I have 2 dogs and this truly is what I need but time will tell. If only we didn’t have furniture!
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Doesnt last!!
This worked great for about 3 months. After that it started getting stuck, under the edge of the chair, the corner of the cabinet, the edge of the rug, in between two chairs, etc.
If you have an empty room you want to use it in it would work great; however, this vaccum manages to get around for about 5 min before getting stuck.
IT'S NOT WORTH THE MONEY!!
I realize it is cheaper than most robot vacuums however, $100 is too high a price to pay for 3 more ths use!
It is now in the trash!!
If you have an empty room you want to use it in it would work great; however, this vaccum manages to get around for about 5 min before getting stuck.
IT'S NOT WORTH THE MONEY!!
I realize it is cheaper than most robot vacuums however, $100 is too high a price to pay for 3 more ths use!
It is now in the trash!!
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Not work
Worked better on hardwood floors, not great on carpet. After less than a week of use it wouldn’t sense when it ran into something and just kept running into walls without turning. Then after restarting it would run into something, back up, and shut off.
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Perfect for office space
Well worth the price! It’s working fine so far. I only use it in a small office room of 200 sq ft. It runs everyday overnight. Low pile carpet. No problems.
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Struggles to find home and isn't overly powerful
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Nice robovac
The machine works the way it's described. It's not very complicated and I didn't want or need anything complicated. It's used on my upper floor to control dog hair and dust and it excels. The sensor has never let it go over the edge of the steps and it's very comprehensive in it's coverage.It's not loud, but it isn't quiet either. Because it doesn't retain any kind of map, it necessarily bumps all around. That's probably the noisiest part because the sound of it running isn't that bad in and of itself. Still, it's not something I'd try running in the middle of the night while you sleep.Probably the main complaint I'd have is that there doesn't seem to be any way to turn off the audio prompts. I don't need it to tell me it's running because I can hear it and I don't care if it's started charging, again, because I can see it's either on its charging base or stuck on a cord I left out. Still, overall I'd recommend it for simple jobs.
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bad product
I purchased 3 and one is having major mechanical problems, and monoprice response is really not acceptable, problem is not solved
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Pretty good, trouble finding it's way home sometimes.
seems to have trouble making it back to it's homebase ' and has issues with obstacles. If you have an open floorplan who much clutter it would prob be just fine.
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