Monoprice Select Plus USB Power Bank, Black, 10,000mAh, 2-Port Up to 2A Output for iPhone, Android, and Galaxy Devices
Product # 15120
$21.19
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Questions and Answers
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Browse 117 questions
Browse 117 questions
and 219 answers
I'm considering mounting one of these in my car. Does the power automatically turn on when something is connected, or do you physically have to hit the button to turn it on every time?
New User U
on Jul 10, 2018
BEST ANSWER: You have to hit the button on this particular model. There are some out there that you don’t have to. Any particular reason you want a battery pack instead of a multi usb outlet car charger?
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- Inaccurate
- ryan H on Jul 10, 2018
- Purchased on Jul 31, 2017
BEST ANSWER: You have to hit the button on this particular model. There are some out there that you don’t have to. Any particular reason you want a battery pack instead of a multi usb outlet car charger?
- Reply
- Inaccurate
- ryan H on Jul 10, 2018
- Purchased on Jul 31, 2017
The power comes on automatically when you plug a cord in, it does not come on when simply connecting the device to the cord.
- Reply
- Inaccurate
- Brian B on Jul 10, 2018
- Purchased on May 31, 2017
It powers on as soon as it is connected to a source. The button is for checking the power level of the internal battery.
- Reply
- Inaccurate
- James L on Nov 13, 2018
- Purchased on Jul 28, 2017
You either need to hit the button to turn it on or do a full unplug/plug from unit to device to activate it. Great unit.
- Reply
- Inaccurate
- Pamela A on Jul 10, 2018
- Purchased on Jul 30, 2017
It's on at all times. The button only display's the current charge level or turns on the flash light.
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- Inaccurate
- David V on Jul 10, 2018
- Purchased on Jul 21, 2017
Does not automatically come on. You have to press the side button to turn it on.
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- Inaccurate
- Arturo E on Jul 10, 2018
- Purchased on Jul 28, 2017
I never have to turn it on. I just plug in my USB and start charging my phone
- Reply
- Inaccurate
- brooke h on Jul 10, 2018
- Purchased on Jul 20, 2017
Yes it does turn on automatically when something is connected to it.
- Reply
- Inaccurate
- Eddie Martinez on Jul 10, 2018
- Purchased on Jul 30, 2017
This device won’t start your car. Get a better car.
- Reply
- Inaccurate
- James C on Dec 1, 2018
- Purchased on Nov 20, 2018
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Does this device have the ability to; while charging and at the same time charge (output) a phone/device without cutting the output charge power while it is being charged...?
A shopper
on Sep 9, 2018
BEST ANSWER: Yes, you can charge a device from the power bank while the power bank itself is being charged. However, when the device is plugged into the power bank, in this situation, I’m not sure whether the charge is a result of power pass-through to the phone or directly from the power bank itself...meaning, the power output from the battery bank is faster than the recharge, so it may take longer to get your power bank to a full charge. I would also guess that it may depend on your power bank as well.
- Reply
- Inaccurate
- Tai on May 10, 2019
- Purchased on Oct 25, 2016
BEST ANSWER: Yes, you can charge a device from the power bank while the power bank itself is being charged. However, when the device is plugged into the power bank, in this situation, I’m not sure whether the charge is a result of power pass-through to the phone or directly from the power bank itself...meaning, the power output from the battery bank is faster than the recharge, so it may take longer to get your power bank to a full charge. I would also guess that it may depend on your power bank as well.
- Reply
- Inaccurate
- Tai on May 10, 2019
- Purchased on Oct 25, 2016
No, after some amount of time, the output to the device will stop. I haven’t figured out how to prevent it from happening. However, if you unplug from your device and plug it in again, it will normally continue until it’s charged but that may depend on your device’s battery capacity.
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- Inaccurate
- Tai on May 10, 2019
- Purchased on Oct 25, 2016
I can confirm that while battery is charging, that it does also charge a device and the LED is also functional.
Two charging ports output 1 & 2A, but no evidence that either port output is diminished while battery is charging.
Two charging ports output 1 & 2A, but no evidence that either port output is diminished while battery is charging.
- Reply
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- Joseph N on May 7, 2019
- Purchased on Jul 18, 2018
Yes. I had my phone and this device when I saw this question. I wasn’t sure at first, but just tried it and it worked great.
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- Inaccurate
- Bryan L on May 7, 2019
- Purchased on Jul 20, 2018
yes it can. I love this device...need to order another one.
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- Frankie on May 7, 2019
- Purchased on Jul 8, 2018
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What is the standby time?
New User U
on Feb 12, 2017
BEST ANSWER: 90 days is a good rule - I have had them in my hiking pack for six or more months and they still are charged.
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- Inaccurate
- Trond P on Dec 26, 2017
- Purchased on Dec 16, 2017
BEST ANSWER: 90 days is a good rule - I have had them in my hiking pack for six or more months and they still are charged.
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- Inaccurate
- Trond P on Dec 26, 2017
- Purchased on Dec 16, 2017
I think he means how long will the battery keeps its charge while not in use. The answer is 90 days.
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- Philippe B on Mar 6, 2017
This unit will be fully charged in about 5 hours. It has two ports so you can charge two devices at once. For mobile devices, it charges them very quickly with very little drain on the charging unit. It drains the unit pretty quickly if you are charging an iPad. Overall, very happy with the charging device. I bought 3.
- Reply
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- Ron R on Feb 13, 2017
- Purchased on May 13, 2016
STanby time meaning in how long it takes to be charged? Well i usually only leave it charging for a hour. And it charges up your device fast , and can charge up to 3 times. Love this device
- Reply
- Inaccurate
- Luis L on Feb 12, 2017
- Purchased on May 1, 2016
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When is battery charged full?
A shopper
on Jul 11, 2017
BEST ANSWER: This unit will have a 6.5 Hour recharge time when it is fully depleted.
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- Inaccurate
- Mark P Staff on Jul 13, 2017
BEST ANSWER: This unit will have a 6.5 Hour recharge time when it is fully depleted.
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- Inaccurate
- Mark P Staff on Jul 13, 2017
When all the led lights are blue...seems to charge in just a few hours..depends on what type of charger u use i would think
- Reply
- Inaccurate
- Marc S on Sep 8, 2017
- Purchased on Aug 4, 2017
when the blue light stops blinking.
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- Steven V on Jun 4, 2018
- Purchased on May 1, 2018
There is a battery level on unit
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- Inaccurate
- Dennis R on Feb 7, 2020
- Purchased on Jan 22, 2020
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Can it be plugged into a 220V outlet in Europe to recharge it?
DAWN R
on Feb 16, 2018
BEST ANSWER: This needs a seperate charger unit. Check the input voltage on the actual charger. Several of mine say input 100-240v 50-60Hz, Output DC 5.0V.
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- Inaccurate
- Richard G on Apr 15, 2018
BEST ANSWER: This needs a seperate charger unit. Check the input voltage on the actual charger. Several of mine say input 100-240v 50-60Hz, Output DC 5.0V.
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- Inaccurate
- Richard G on Apr 15, 2018
I would have to say no, that would not be advisable. Unless, you are using a voltage adapter. I think you would be okay in using a USB port to charge the unit. I believe that USB's are much more universally standardized than that of the Worlds electrical grids. Please note that this is an educated estimation rather than cold hard fact.
- Reply
- Inaccurate
- Robert W on Feb 17, 2018
- Purchased on Mar 10, 2017
I charged mine in NZ using the supplied transformer plugged into a voltage converter.
- Reply
- Inaccurate
- Steven V on Jun 4, 2018
- Purchased on May 1, 2018
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How do I turn the light off?
A shopper
on Jul 23, 2018
BEST ANSWER: Just click on the side button twice to turn on and twice to turn off.
- Reply
- Inaccurate
- Carla E on Aug 22, 2018
- Purchased on Aug 11, 2018
BEST ANSWER: Just click on the side button twice to turn on and twice to turn off.
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- Inaccurate
- Carla E on Aug 22, 2018
- Purchased on Aug 11, 2018
Double tap the button on the side to turn the light on or off.
- Reply
- Inaccurate
- Jose S on Jul 23, 2018
- Purchased on Aug 8, 2017
Double click the button. (this is also how you turn it on)
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- Inaccurate
- Justin B on Jul 23, 2018
- Purchased on Aug 5, 2017
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Can this unit be charged in the EU without a power converter?
David L
on Mar 2, 2019
BEST ANSWER: Yes, I used 2 of these last summer in Portugal. Just used an adapter for the power plug.
- Reply(1)
- Inaccurate
- Adam C on Mar 3, 2019
BEST ANSWER: Yes, I used 2 of these last summer in Portugal. Just used an adapter for the power plug.
- Reply(1)
- Inaccurate
- Adam C on Mar 3, 2019
This power bank requires, as practically all power banks do, a separate USB charger to charge it. The USB charger is not included, so there is nothing included to plug into an AC outlet, in the EU or in the US.
- Reply
- Inaccurate
- Daniel G on Mar 7, 2019
- Purchased on Apr 4, 2018
USB power is USB power so if you are connecting USB anywhere this will charge fine
- Reply(1)
- Inaccurate
- Brian on Mar 2, 2019
- Purchased on Aug 27, 2018
USB refers to the link from the power source to the charging unit. Europe runs a different voltage and can have varying current, most phones and laptops can adapt to the difference, products like hair dryers and shavers need a converter.
Ok but it appears that this Lithium Ion power supply does not include an AC WALL WART.
So it would depend on what you bring along with you to supply the USB power.
So it would depend on what you bring along with you to supply the USB power.
So it would depend on what you bring along with you to supply the USB power? Like a power CONVERTER? Take another look at my question Brian.
Nice response! USB power is USB power, did you go to MIT to learn that? A USB cord is only a cord, it’s a conduit for whatever power supply you hook it up to. My question is about EU 220v electrical outlets being compatible if the power bank is rated 120/240 for input. Someone who understands has replied Brian, but thanks for trying.
Hey, AH David, I don't think this item comes with an AC charger. But you knew that right?
Monoprice Obsidian Plus USB Desktop Charger, 5-Port, 8A Output for iPhone, Android, and Galaxy Devices Product # 13914
You could also look for one of the 6 port USB chargers that Monoprice has on their site, they work really well and only need plug adapter, as they run on both 110v and 240v applications.
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Does this power bank have a UL or ETL certification?
A shopper
on Aug 4, 2017
BEST ANSWER: The unit does not have a UL or ETL listing on the back. Having said that, the unit is extremely reliable, has gone months without use yet it retains its full charge. A fully charged unit has charged my iPhone 6 multiple times! I would say up to six times! Great buy for the money! I highly recommend this item!
- Reply
- Inaccurate
- PAUL D on Aug 4, 2017
- Purchased on Aug 6, 2016
BEST ANSWER: The unit does not have a UL or ETL listing on the back. Having said that, the unit is extremely reliable, has gone months without use yet it retains its full charge. A fully charged unit has charged my iPhone 6 multiple times! I would say up to six times! Great buy for the money! I highly recommend this item!
- Reply
- Inaccurate
- PAUL D on Aug 4, 2017
- Purchased on Aug 6, 2016
It is not UL or CTL certified. The unit has worked flawlessly to date charging G4 , G7 phones and mini electric screw driver. It has not immitted any heat in which I needed to be concerned about.
- Reply
- Inaccurate
- Phil M on Mar 17, 2020
- Purchased on Feb 7, 2020
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does this charge iPhone 5 ? the website seems to suggest only iPhone 6
A shopper
on Feb 26, 2017
BEST ANSWER: Yes, this device can charge just about any device that will use a USB cable to charge.
- Reply
- Inaccurate
- Tyler C Staff on Jan 25, 2019
BEST ANSWER: Yes, this device can charge just about any device that will use a USB cable to charge.
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- Inaccurate
- Tyler C Staff on Jan 25, 2019
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Can this be used to charge my kindle as well as my cell phone?
New User U
on Mar 21, 2017
BEST ANSWER: Thank you for your question. This will be able to charge your Kindle as well as your cell phone just fine.
- Reply
- Inaccurate
- Mark P Staff on Apr 28, 2017
BEST ANSWER: Thank you for your question. This will be able to charge your Kindle as well as your cell phone just fine.
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- Inaccurate
- Mark P Staff on Apr 28, 2017
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Does the Power Bank turn off when the device its charging reaches full charge? I've been in a situation with my iPhone 6 hooked to the charger and at some point the phone will deplete its charge while still hooked to the charger. Disconnecting and reconnecting the Power Bank seems to reinitiate charging.
Thomas R
on Aug 28, 2017
BEST ANSWER: Thank you for your question.
So long as something is connected and draws power this will send power to it.
You would have to disconnect it completely to ensure your phone would stop depleting the battery.
So long as something is connected and draws power this will send power to it.
You would have to disconnect it completely to ensure your phone would stop depleting the battery.
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- Inaccurate
- Tyler C Staff on Mar 13, 2019
BEST ANSWER: Thank you for your question.
So long as something is connected and draws power this will send power to it.
You would have to disconnect it completely to ensure your phone would stop depleting the battery.
So long as something is connected and draws power this will send power to it.
You would have to disconnect it completely to ensure your phone would stop depleting the battery.
- Reply
- Inaccurate
- Tyler C Staff on Mar 13, 2019
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How long to get it after standard shipping?.
A shopper
on May 6, 2018
BEST ANSWER: Thank you for your question.
Normal shipping time is usually 3 - 5 business days.
Normal shipping time is usually 3 - 5 business days.
- Reply
- Inaccurate
- Tyler C Staff on Jul 17, 2019
BEST ANSWER: Thank you for your question.
Normal shipping time is usually 3 - 5 business days.
Normal shipping time is usually 3 - 5 business days.
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- Inaccurate
- Tyler C Staff on Jul 17, 2019
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What's the difference between all the Select Series Power Bank? Which one holds more power & can be used for Samsung tablet & Android phone?
Belen C
on May 28, 2018
Monoprice Select Plus USB Power Bank, Black, 10,000mAh, 2-Port Up to 2A Output for iPhone, Android, and Galaxy Devices
Select Series Power Bank - 4,000 mAh, Black
Monoprice Select USB Power Bank, Black, 2,000mAh, 1-Port Up to 1A Output for iPhone, Android, and Galaxy Devices
Monoprice Select USB Power Bank, Black, 4,000mAh, 1-Port Up to 1A Output for iPhone, Android, and Galaxy Devices
Monoprice Select Plus USB Power Bank, Black, 6,000mAh, 2-Port Up to 2A Output for iPhone, Android, and Galaxy Devices
Monoprice Select Plus USB Power Bank, Black, 8,000mAh, 2-Port Up to 2A Output for iPhone, Android, and Galaxy Devices
Monoprice Select Plus USB Power Bank, Black, 10,000mAh, 2-Port Up to 3A Output for iPhone, Android, and Galaxy Devices
Monoprice Select Speed Plus USB Power Bank, Black, 10,400mAh, 2-Port Up to 2.4A Output for iPhone, Android, and Galaxy Devices
Monoprice Select Plus USB Power Bank, Black, 20,000mAh, 2-Port Up to 2A Output for iPhone, Android, and Galaxy Devices
Monoprice Select Plus USB Power Bank, Black, 27,200mAh, 2-Port Up to 2A Output for iPhone, Android, and Galaxy Devices
BEST ANSWER: Thank you for your question.
The amount of mAh they have would determine how much power they can hold.
The larger the number the more power it holds.
All of these would be compatible with Samsung devices.
The amount of mAh they have would determine how much power they can hold.
The larger the number the more power it holds.
All of these would be compatible with Samsung devices.
- Reply
- Inaccurate
- Tyler C Staff on Jul 18, 2019
BEST ANSWER: Thank you for your question.
The amount of mAh they have would determine how much power they can hold.
The larger the number the more power it holds.
All of these would be compatible with Samsung devices.
The amount of mAh they have would determine how much power they can hold.
The larger the number the more power it holds.
All of these would be compatible with Samsung devices.
- Reply
- Inaccurate
- Tyler C Staff on Jul 18, 2019
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Which ones lasts longer? Which one works better for Android phones like an LG phone?
Belen C
on Jun 3, 2018
Monoprice Select Plus USB Power Bank, Black, 10,000mAh, 2-Port Up to 2A Output for iPhone, Android, and Galaxy Devices
Select Series Power Bank - 4,000 mAh, Black
Monoprice Select USB Power Bank, Black, 2,000mAh, 1-Port Up to 1A Output for iPhone, Android, and Galaxy Devices
Monoprice Select USB Power Bank, Black, 4,000mAh, 1-Port Up to 1A Output for iPhone, Android, and Galaxy Devices
Monoprice Select Plus USB Power Bank, Black, 6,000mAh, 2-Port Up to 2A Output for iPhone, Android, and Galaxy Devices
Monoprice Select Plus USB Power Bank, Black, 8,000mAh, 2-Port Up to 2A Output for iPhone, Android, and Galaxy Devices
Monoprice Select Plus USB Power Bank, Black, 10,000mAh, 2-Port Up to 3A Output for iPhone, Android, and Galaxy Devices
Monoprice Select Speed Plus USB Power Bank, Black, 10,400mAh, 2-Port Up to 2.4A Output for iPhone, Android, and Galaxy Devices
Monoprice Select Plus USB Power Bank, Black, 20,000mAh, 2-Port Up to 2A Output for iPhone, Android, and Galaxy Devices
Monoprice Select Plus USB Power Bank, Black, 27,200mAh, 2-Port Up to 2A Output for iPhone, Android, and Galaxy Devices
BEST ANSWER: The number before ”mAh” is an indication of stored power. The bigger this number, the longer you can charge your device.
- Reply
- Inaccurate
- Rick Sparber on Jun 21, 2018
- Purchased on Jun 16, 2018
BEST ANSWER: The number before ”mAh” is an indication of stored power. The bigger this number, the longer you can charge your device.
- Reply
- Inaccurate
- Rick Sparber on Jun 21, 2018
- Purchased on Jun 16, 2018
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Which one of the select series has the qualcomm quick charge and how can you tell?
Ben S
on Jun 13, 2018
BEST ANSWER: Monoprice thought I might answer this. I did buy the 2 port power bank but I only use it as a backup for my iPhone6. I have no idea about qualcomm utility.
- Reply
- Inaccurate
- Robert E on May 2, 2019
- Purchased on Jul 5, 2018
BEST ANSWER: Monoprice thought I might answer this. I did buy the 2 port power bank but I only use it as a backup for my iPhone6. I have no idea about qualcomm utility.
- Reply
- Inaccurate
- Robert E on May 2, 2019
- Purchased on Jul 5, 2018
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How can I get users manual for 15120 Power Bank?
Russell J
on Aug 27, 2018
BEST ANSWER: No manual, just plug an pray
- Reply
- Inaccurate
- James C on Dec 1, 2018
- Purchased on Nov 20, 2018
BEST ANSWER: No manual, just plug an pray
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- Inaccurate
- James C on Dec 1, 2018
- Purchased on Nov 20, 2018
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Is there a way to put this in “always on” mode? I am trying to power a audio recorder using this bank and I found out that if the recorder does not use a lot of current - this pack turns off after 30s.
Aman P
on Sep 16, 2018
BEST ANSWER: Just plug in another device that draws enough current to keep it from turning off and it will stay on for days. You could plug in some USB LED lights for example. When the lights go dim then the battery is getting low. Hope this helps.
- Reply
- Inaccurate
- Rob R on Sep 16, 2018
- Purchased on Jun 19, 2017
BEST ANSWER: Just plug in another device that draws enough current to keep it from turning off and it will stay on for days. You could plug in some USB LED lights for example. When the lights go dim then the battery is getting low. Hope this helps.
- Reply
- Inaccurate
- Rob R on Sep 16, 2018
- Purchased on Jun 19, 2017
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Is monoprice the manufacture of this battery or simply just the reseller?
Dan F
on Apr 26, 2019
BEST ANSWER: It is Monoprice branded. Monoprice does not own manufacturing facilities, but contracts with manufacturers for the supply of its products.
- Reply
- Inaccurate
- Daniel G on May 8, 2019
- Purchased on Apr 4, 2018
BEST ANSWER: It is Monoprice branded. Monoprice does not own manufacturing facilities, but contracts with manufacturers for the supply of its products.
- Reply
- Inaccurate
- Daniel G on May 8, 2019
- Purchased on Apr 4, 2018
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Is this battery dual voltage? Can I charge it in Europe on 220V without need for a power converter?
Erin Y
on Jul 16, 2019
BEST ANSWER: Thank you for your question.
This would charge just like a phone so as long as your power source can work with 220V power it will charge this bank without a problem.
This would charge just like a phone so as long as your power source can work with 220V power it will charge this bank without a problem.
- Reply
- Inaccurate
- Tyler C Staff on Jul 18, 2019
BEST ANSWER: Thank you for your question.
This would charge just like a phone so as long as your power source can work with 220V power it will charge this bank without a problem.
This would charge just like a phone so as long as your power source can work with 220V power it will charge this bank without a problem.
- Reply
- Inaccurate
- Tyler C Staff on Jul 18, 2019
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The power bank is coming apart near the charging ports. It stays in a padded section of my backpack or in my car. I have never dropped it or anything so I don’t know why it’s coming apart. Does the warranty cover this?
Alicia W
on Mar 24, 2018
The specifications describe a 2 Amp port and a 1 Amp port. The description says "Two dedicated ports to charge two devices at full speed." However, when I test the unit by drawing 2 Amps from the 2 Amp port, when I try to draw over 0.57 Amps from the 1 Amp port, the unit shuts down. So, the combined capacity of my unit is just 2.57 Amps. That would NOT charge two devices (a 2 Amp device like a tablet and a 1 Amp device like a phone) at "full speed". Is the unit over-rated?
Daniel G
on Apr 9, 2018
The battery spec says 10 AHr but the voltage converter to 5V can’t be 100% efficient. How long can I run if I draw 1 amp from the output? My guess is 9 hours
Rick Sparber
on Jun 21, 2018
Does this support Qualcomm Quick Charging such as on the Samsung S9?
David B
on Oct 14, 2018
Why does it state "Charges your device at full speed" within the description of each power bank when they charge at 1/2 amps?
New User U
on Oct 27, 2018
Monoprice Select Plus USB Power Bank, Black, 10,000mAh, 2-Port Up to 2A Output for iPhone, Android, and Galaxy Devices
Select Series Power Bank - 4,000 mAh, Black
Monoprice Select USB Power Bank, Black, 2,000mAh, 1-Port Up to 1A Output for iPhone, Android, and Galaxy Devices
Monoprice Select Plus USB Power Bank, Black, 6,000mAh, 2-Port Up to 2A Output for iPhone, Android, and Galaxy Devices
Monoprice Select Plus USB Power Bank, Black, 8,000mAh, 2-Port Up to 2A Output for iPhone, Android, and Galaxy Devices
Monoprice Select USB Power Bank, Black, 4,000mAh, 1-Port Up to 1A Output for iPhone, Android, and Galaxy Devices
Monoprice Select Speed Plus USB Power Bank, Black, 10,400mAh, 2-Port Up to 2.4A Output for iPhone, Android, and Galaxy Devices
Monoprice Select Plus USB Power Bank, Black, 20,000mAh, 2-Port Up to 2A Output for iPhone, Android, and Galaxy Devices
Monoprice Select Plus USB Power Bank, Black, 27,200mAh, 2-Port Up to 2A Output for iPhone, Android, and Galaxy Devices
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A bargain for a similar product
It works great. I love monoprice products.
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four years and still going strong
I bought this for my child to stay charged on long field trips. Works great! Wish both of the outputs would be 2.4A, but for the price, it's still a good bargain.
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Monoprice Select Plus USB Power Bank, Black, 10,000mAh
Works great! Small and compact it charges my G7 without any problem including power to spare. There are two USB ports which you can use to charge multiple devices at once. The Monoprice Select Plus USB Power Bank, Black, 10,000mAh has exceeded my expectations purchased during a flash sale. I would recommend to anyone looking for an emergency device charger at a reasonable price.
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Exellent!
Powerful, of very big capacity, robust. Exellent!
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Works great!
I have an older phone with an aging battery, so I need this. It works great!
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Great value
With two USB power ports for charging and a 10k mAh rating this unit is an excellent value. Needed something for charging on the go and this compact / solid power bank was the way to go. Very pleased with our purchase and can’t find anything close to comparable for the money.
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Great product. will buy again at right price.
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Works well
Works better than advertised. If it were still on sale I would buy more
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Great buy!
Got this for my wife while she is out of town and can't keep her phone with her. She told me this works great and charges quickly. Some of her coworkers will be ordering.
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Yopu need one of these
Love it and… what a deal!
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