Thank you for your review of the ethernet cable. We are glad to hear that you were impressed with the quality, flexibility, and connectors of the product. We agree that the SlimRun series is a great choice for saving bundle footprint and reducing cable clutter. We apologize for the issues that you encountered with the second order. We appreciate your feedback and we will work on improving our quality control to ensure that our products meet your expectations. We hope you enjoy using the ethernet cable for your switches and servers.

We also want to inform you that we offer a lifetime warranty on our cables and you can request a replacement for the bad cables that you received. Don't hesitate to contact us via chat, email, or phone by accessing: www.monoprice.com/help?pn=contact. One of our representatives will be glad to assist you. We will process your request as soon as possible and send you new cables free of charge. We value your satisfaction and we hope to serve you better in the future.