Thank you for your review and I am truly sorry for the inconvenience you've encountered. Did you want to try a replacement on the item if it was defective? Otherwise, I can help you set up a return if you want to try another patch panel. Please let me know, thank you!
John Lingo Tech Support
November 18, 2016
Great customer assistant and the product was exactly what was needed.
I had a contractor hired to setup the networking at my place. I had all the cables put in before the walls were put up. He was charging me 50$+ for a Cat6 Patch Panel. I told him I'd provide you with one and you just do the cabling.
He was shocked to find out that it cost me under 20$. He commented this patch panel was as good as the one he was going to put in. So I saved $$ and the quality didn't suffer. WIN WIN!!!