This is a wonderful toaster and has worked perfectly since we bought it. The functionality is better than I thought it would be. The toaster remembers your last heat level and the "Reheat" function is perfect for toasting your item just a little more but not actually re-toasting it completely thus burning it.
The chrome/shiny finish is very nice and overall, it looks and feels like a high-end toaster. My wife likes the retro-kitchen look.
The warming rack is cool but I don't have much use for it. The dust cover is really nice though.
Overall, I'm very impressed with this toaster and couldn't be more happy with my purchase.