Monoprice TWE-03 TrueWireless Plus Touch Bluetooth with Qualcomm aptX Audio, AAC, Qualcomm cVc 8.0 Echo Cancelling and Noise Suppression, IPX5 Waterproof, Dual Mic, Mono Mode, Touch Control Earphones
Product # 39066
$29.99
$79.99
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Questions and Answers
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Browse 28 questions
and 37 answers
I see it says in the description that there is wireless charging for the case, the manual does not mention.
Does it have a wireless charging case?
Does it have a wireless charging case?
MARK D
on Nov 27, 2019
BEST ANSWER: This does not have a case that can be charged wirelessly.
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- Inaccurate
- New User U Staff on Nov 27, 2019
BEST ANSWER: This does not have a case that can be charged wirelessly.
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- New User U Staff on Nov 27, 2019
No wirelss charging for the case itself that I can tell. I think the description , might be referring to the charging of the earbuds themselves... They should probably clarify that.
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- Inaccurate
- Geoff J on Nov 27, 2019
that is adifferent model...i wish these did...i am trying to decide which...i like these much better but wireless is so nice
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- ritam314 r on Sep 11, 2020
No they need to be charged by a micro. USB the wireless charging is in the case for the pods only
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- justin on Dec 6, 2019
- Purchased on Nov 24, 2019
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Two questions. Is there ear sensors that pause the music when you take them out of your ear? And also will these actually stay in for exercising. I mean like jumping jacks, jogging and running, very swift movement? I have big ear lobes I don’t know if that would affect answers.
New User U
on Dec 19, 2019
BEST ANSWER: No sensors that detect them being taken out of the ear - so playback continues.
As to the question of fit - I think this is personal situation. I am not confident about how securely they sit in my ear for exercise activity. I see people in gym using this kind of ear pieces - but I would be afraid of losing them :) Prefer the models with ear hooks myself (& with the wire connecting two - so they don't get lost so easily).
As to the question of fit - I think this is personal situation. I am not confident about how securely they sit in my ear for exercise activity. I see people in gym using this kind of ear pieces - but I would be afraid of losing them :) Prefer the models with ear hooks myself (& with the wire connecting two - so they don't get lost so easily).
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- Inaccurate
- Ajit S on Dec 19, 2019
- Purchased on Dec 2, 2019
BEST ANSWER: No sensors that detect them being taken out of the ear - so playback continues.
As to the question of fit - I think this is personal situation. I am not confident about how securely they sit in my ear for exercise activity. I see people in gym using this kind of ear pieces - but I would be afraid of losing them :) Prefer the models with ear hooks myself (& with the wire connecting two - so they don't get lost so easily).
As to the question of fit - I think this is personal situation. I am not confident about how securely they sit in my ear for exercise activity. I see people in gym using this kind of ear pieces - but I would be afraid of losing them :) Prefer the models with ear hooks myself (& with the wire connecting two - so they don't get lost so easily).
- Reply
- Inaccurate
- Ajit S on Dec 19, 2019
- Purchased on Dec 2, 2019
No, It doesn’t have that function of auto on off when you take out from ear.
Regarding the staying in ear, Yes if you put them exact as what manual say.
It actually better than airpods since it has rubber earbuds that will make more
Stable doing exercise. I do hard running, Weight lifting but it doesn’t come off
Like Air pods does.
Regarding the staying in ear, Yes if you put them exact as what manual say.
It actually better than airpods since it has rubber earbuds that will make more
Stable doing exercise. I do hard running, Weight lifting but it doesn’t come off
Like Air pods does.
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- Inaccurate
- Sam S on Dec 20, 2019
- Purchased on Dec 3, 2019
This was me and I can confirm. Most of monoprice's headphones sadly fall out easily, and are more for casual walking and sitting use, in that way, airpods are for some weird reason much more secure. They also do not contain sensors, so they play until you stop them, or they run out of battery, of course.
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- New User U on Jan 2, 2020
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What type of connector does the case use for charging?
A shopper
on Nov 20, 2019
BEST ANSWER: From the look of the image and the shape, micro-USB
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- Don Q on Nov 26, 2019
BEST ANSWER: From the look of the image and the shape, micro-USB
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- Don Q on Nov 26, 2019
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why does this say that these are not noise cancelling and staff telling us this, when in the description it talks about it being noise cancelling system on these?
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- Tim B on Nov 10, 2019
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Can this product detect when the ear-buds are removed and automatically pause audio?
Adam F
on Dec 2, 2019
BEST ANSWER: From my experience, they can not. Pausing the audio is as simple as double tapping one of the buds though
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- Inaccurate
- Michael V on Dec 3, 2019
- Purchased on Nov 18, 2019
BEST ANSWER: From my experience, they can not. Pausing the audio is as simple as double tapping one of the buds though
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- Michael V on Dec 3, 2019
- Purchased on Nov 18, 2019
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I can only get on earpiece working at a time. On or the other, not both. Is there an easy fix for this?
A shopper
on Dec 15, 2019
BEST ANSWER: I'm sorry to hear that, please feel free to contact our tech support team with a detailed summary of the issue you are experiencing.
Please contact us at tech@monoprice.com and our knowledgeable Technical Support staff would be more than happy to assist. Thank you.
Please contact us at tech@monoprice.com and our knowledgeable Technical Support staff would be more than happy to assist. Thank you.
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- Tyler C Staff on Dec 27, 2019
BEST ANSWER: I'm sorry to hear that, please feel free to contact our tech support team with a detailed summary of the issue you are experiencing.
Please contact us at tech@monoprice.com and our knowledgeable Technical Support staff would be more than happy to assist. Thank you.
Please contact us at tech@monoprice.com and our knowledgeable Technical Support staff would be more than happy to assist. Thank you.
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- Inaccurate
- Tyler C Staff on Dec 27, 2019
When I take them out of the case, I turn them on simultaneously and they work fine. I assume you have tried this?
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- Matthew A on Dec 20, 2019
- Purchased on Nov 30, 2019
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Can I use just use one earbud in mono for music? I am deaf in one ear.
Michael H
on Sep 10, 2020
BEST ANSWER: Yes, you can use only one side.
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- Sam S on Sep 10, 2020
- Purchased on Dec 3, 2019
BEST ANSWER: Yes, you can use only one side.
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- Sam S on Sep 10, 2020
- Purchased on Dec 3, 2019
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How do these compare to Apple AirPods in reliability of conectivity and sound quality during phone calls?
A shopper
on Oct 31, 2019
BEST ANSWER: Get the right earbud size to fit snugly and these sound just as good as the Air Pods. I haven't had ANY issues with connectivity, working out, at the office, etc (for the week I've had them at least). It comes with 3 different size tips that you can swap out, using the wrong size will drop the bass a little, you can tell by giving them a slight push into your ear to hear the true sound of them. Phone calls are as good as your phones connection allows. Only gripe is that the touch functionality takes some getting used to, accidental double taps to play/pause happen when taking them out/putting them in.
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- Geoff J on Nov 27, 2019
BEST ANSWER: Get the right earbud size to fit snugly and these sound just as good as the Air Pods. I haven't had ANY issues with connectivity, working out, at the office, etc (for the week I've had them at least). It comes with 3 different size tips that you can swap out, using the wrong size will drop the bass a little, you can tell by giving them a slight push into your ear to hear the true sound of them. Phone calls are as good as your phones connection allows. Only gripe is that the touch functionality takes some getting used to, accidental double taps to play/pause happen when taking them out/putting them in.
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- Geoff J on Nov 27, 2019
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Do these have multiple sized ear tips or is this one size fits all except me?
James L
on Nov 2, 2019
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What are the dimensions of the TWE-03 charging case? Will it fit comfortable in my pocket?
New User U
on Nov 20, 2019
BEST ANSWER: Easily, it's about an inch thick, less than 3 in long.
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- Geoff J on Nov 27, 2019
BEST ANSWER: Easily, it's about an inch thick, less than 3 in long.
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- Geoff J on Nov 27, 2019
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Does the case charge wirelessly?
Joshua K
on Nov 20, 2019
BEST ANSWER: Thank you for your question.
The manual would show this item would use a Micro B USB cable to charge.
https://downloads.monoprice.com/files/manuals/39066_Manual_190712.pdf
The manual would show this item would use a Micro B USB cable to charge.
https://downloads.monoprice.com/files/manuals/39066_Manual_190712.pdf
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- Inaccurate
- Tyler C Staff on Dec 5, 2019
BEST ANSWER: Thank you for your question.
The manual would show this item would use a Micro B USB cable to charge.
https://downloads.monoprice.com/files/manuals/39066_Manual_190712.pdf
The manual would show this item would use a Micro B USB cable to charge.
https://downloads.monoprice.com/files/manuals/39066_Manual_190712.pdf
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- Inaccurate
- Tyler C Staff on Dec 5, 2019
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Comment-
Bluetooth cuts out on iPhone 11Pro (barely tolerable) iPad 5 works perfectly.
I'm curious if others have experienced the same or similar??
Bluetooth cuts out on iPhone 11Pro (barely tolerable) iPad 5 works perfectly.
I'm curious if others have experienced the same or similar??
Ron S
on Nov 22, 2019
BEST ANSWER: Is the iPhone in your pocket or another room when the BT cuts out? Your body (as well as walls, large objects, or other wireless frequencies) can act as a signal blocker and can cut communications between your phone and the earbuds momentarily. I've had older BT earbud models from Monoprice cut out if my phone is in my back pocket, but a switch to the front or a chest pocket of a jacket fixes that, yet I can be in a separate room 'attached' to my laptop or tablet in a backpack and be just fine without any adjustments.
- Reply
- Inaccurate
- Roman B on Dec 2, 2019
- Purchased on Nov 26, 2019
BEST ANSWER: Is the iPhone in your pocket or another room when the BT cuts out? Your body (as well as walls, large objects, or other wireless frequencies) can act as a signal blocker and can cut communications between your phone and the earbuds momentarily. I've had older BT earbud models from Monoprice cut out if my phone is in my back pocket, but a switch to the front or a chest pocket of a jacket fixes that, yet I can be in a separate room 'attached' to my laptop or tablet in a backpack and be just fine without any adjustments.
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- Inaccurate
- Roman B on Dec 2, 2019
- Purchased on Nov 26, 2019
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Is phone call audio in stereo, through both earphones or is it mono?
A shopper
on Nov 25, 2019
BEST ANSWER: Phone call audio comes over in stereo.
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- Michael V on Dec 3, 2019
- Purchased on Nov 18, 2019
BEST ANSWER: Phone call audio comes over in stereo.
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- Michael V on Dec 3, 2019
- Purchased on Nov 18, 2019
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Vote for the best answer above!
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Can you listen using only 1 earbud with either side, (ie left ear only listening) or do you have to use the right one?
New User U
on Dec 5, 2019
BEST ANSWER: Thank you for your question.
Yes, that would be possible.
Yes, that would be possible.
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- Tyler C Staff on Dec 27, 2019
BEST ANSWER: Thank you for your question.
Yes, that would be possible.
Yes, that would be possible.
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- Tyler C Staff on Dec 27, 2019
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Can I wear the earphones and watch Can I watch TV in order to get better sound from whatever I am watching?
A shopper
on Dec 9, 2019
BEST ANSWER: Thank you for your question.
If your TV would have Bluetooth functionality then you could use this while watching TV.
If your TV would have Bluetooth functionality then you could use this while watching TV.
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- Tyler C Staff on Dec 9, 2019
BEST ANSWER: Thank you for your question.
If your TV would have Bluetooth functionality then you could use this while watching TV.
If your TV would have Bluetooth functionality then you could use this while watching TV.
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- Tyler C Staff on Dec 9, 2019
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How is call quality? Does the CVC 8.0 do a decent job of filtering background noise in noisy places to the caller on the other end? I use plantronics pt100 right now and it does a respectable job...
BENJAMIN C.
on Dec 9, 2019
BEST ANSWER: Sorry, I bought these for a gift for Christmas. However I can tell you that last year my son in law purchased these for my daughter and she loves the quality of using these. She has a home based business and using these when on calls to her clients.
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- Brenda C on Dec 9, 2019
- Purchased on Nov 26, 2019
BEST ANSWER: Sorry, I bought these for a gift for Christmas. However I can tell you that last year my son in law purchased these for my daughter and she loves the quality of using these. She has a home based business and using these when on calls to her clients.
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- Brenda C on Dec 9, 2019
- Purchased on Nov 26, 2019
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Are these returnable?
A shopper
on Dec 10, 2019
BEST ANSWER: Thank you for your question.
All non-consumable Monoprice products would have a 30 day refund policy covering them.
All non-consumable Monoprice products would have a 30 day refund policy covering them.
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- Tyler C Staff on Dec 12, 2019
BEST ANSWER: Thank you for your question.
All non-consumable Monoprice products would have a 30 day refund policy covering them.
All non-consumable Monoprice products would have a 30 day refund policy covering them.
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- Inaccurate
- Tyler C Staff on Dec 12, 2019
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Can these connect to multiple devices at the same time?
Jonathan M
on Dec 29, 2019
BEST ANSWER: No. Recently I tried to pair the device to my MacBook Pro and could not pair. I was previously using the device with my cell phone and had to disconnect from my cell phone to pair with the laptop.
- Reply
- Inaccurate
- Larris H on Dec 31, 2019
- Purchased on Dec 9, 2019
BEST ANSWER: No. Recently I tried to pair the device to my MacBook Pro and could not pair. I was previously using the device with my cell phone and had to disconnect from my cell phone to pair with the laptop.
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- Inaccurate
- Larris H on Dec 31, 2019
- Purchased on Dec 9, 2019
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What is the best method to use these for typical music listening on an iPhone? Paired to TWE3Plus_L only? Should they be paired individually to that and also paired to TWEPlus_R on the phone or just paired to the L?
James P
on Jan 7, 2020
BEST ANSWER: Thank you for your question.
If you wanted to get stereo audio while listening to music I would recommend using both.
If you wanted to get stereo audio while listening to music I would recommend using both.
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- Inaccurate
- Tyler C Staff on Jan 10, 2020
BEST ANSWER: Thank you for your question.
If you wanted to get stereo audio while listening to music I would recommend using both.
If you wanted to get stereo audio while listening to music I would recommend using both.
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- Inaccurate
- Tyler C Staff on Jan 10, 2020
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How good is the BT range of this? I have a set of $35 TWS earbuds which are BT 5.0 and the range is around 50 yards, clear sight with nothing blocking the path.
A shopper
on Jan 27, 2020
BEST ANSWER: Thank you for your question.
There is a 32' range on this pair of headphone.
There is a 32' range on this pair of headphone.
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- Inaccurate
- Tyler C Staff on Jan 28, 2020
BEST ANSWER: Thank you for your question.
There is a 32' range on this pair of headphone.
There is a 32' range on this pair of headphone.
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- Inaccurate
- Tyler C Staff on Jan 28, 2020
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Do they work with Siri?
New User U
on Feb 22, 2020
BEST ANSWER: Yes, simply triple tap either earbud to activate Siri.
- Reply
- Inaccurate
- John A on Feb 26, 2020
- Purchased on Nov 28, 2019
BEST ANSWER: Yes, simply triple tap either earbud to activate Siri.
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- John A on Feb 26, 2020
- Purchased on Nov 28, 2019
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Can’t get these to work with FaceTime. The sound just reverts to the iPhone. Anyone else with this problem?
T P
on Apr 2, 2020
BEST ANSWER: I don't have any problem to use Face time. and It's very clear both side.
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- Inaccurate
- Sam S on Apr 2, 2020
- Purchased on Dec 3, 2019
BEST ANSWER: I don't have any problem to use Face time. and It's very clear both side.
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- Inaccurate
- Sam S on Apr 2, 2020
- Purchased on Dec 3, 2019
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Do they pair with Bluetooth tv soundbar?
A shopper
on Dec 27, 2020
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I went to swap out the earpiece for a smaller one, now I can't get the smaller one on the earbud. Is there a trick to this???
A shopper
on Jan 16, 2020
Can these be put on mute during a phone call?
Bayen M
on May 19, 2020
Is there a mute to mute the microphone when on a call (without having to touch my phone)?
Nem S
on Feb 8, 2021
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Rated 3 out of 5
For the price they are ok. I won't worry about losing them, The sound is tinny, ok for speech but not for music
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Rated 5 out of 5
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Rated 4 out of 5
Better than expected
These are surprisingly good for the cost. I was not expecting a lot due to the low cost but they work very well for both music and conference calls.
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Rated 1 out of 5
Thin Sounding Audio (to me)
The sound is just not that good. Very thin. This is the first Monoprice product I’ve been disappointed with, honestly.
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Rated 4 out of 5
To get the bass to come through correctly, you have to twist the buds into your ear really well and get them positioned correctly. Once that's done, they sound great. They've done some odd things like connect to my phone out of the blue while they were still in the case. Haven't tried the mic but when I paired them to my laptop and tried to use them for Teams calls, I had to restart the computer because some settings got messed up. Pretty good for kick-around BT buds.
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Rated 4 out of 5
Item was just as expected. Works great.
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Rated 3 out of 5
Just ok
They are just ok. The good is people can hear me well when talking on the phone. The ok is the sound quality and volume. Neither is particularly good, just ok. They are a little hard to get to operate with the tapping on the side bar. Also not much indication of when they are connected. They do not seem fully compatible with my phone, but they do the basics.
I bought these to use with my phone, not to listen to a lot of music so they are just ok for me.
I bought these to use with my phone, not to listen to a lot of music so they are just ok for me.
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Rated 2 out of 5
Ya get what you pay for
I use these for bike rides, I've tried all three rubber tip size options, none allow the bud to stay super tight in my ear. Thus the Bass is lacking and the sound is tinny. If I press the bud into my ear and hold it, much better Bass, but as described above, the tips don't work for me. Also, I only use the left bud when riding, I've set iPhone to Mono...but the only control for the left bud is pause/start, not the skip feature, so I have to pull phone out to skip a song I don't like. I tend to lose things like this easily, bought them because they were cheap enough to not care if lost.
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Rated 4 out of 5
Good value, especially when you get two for this price
Some issues with pairing to Bluetooth, but that might be my phone having the issue. Monoprice sold these as a pair (2 sets), and with each set having the same name for the left and right ear buds there is some contention between 2 different people in the same household trying to use their devices at the same time.
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Rated 2 out of 5
Be skeptical
When I got them they worked fine but after a full charge and a brief use the R one stopped working, had to return for a refund. Be skeptical on products I guess is the simple key here. Love abd I mean absolutely LOVE MONOPRICE, but this time I struck out swinging. Maybe I should have asked for a replacement but I was fast to order another set of earbuds and had received before I could return my one set of TWE 3’s
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