I purchased one a year ago and finally finished the room to try it out. At first I got a signal, then I wanted to see if it would connect through some wall plates, and it wouldn't. When I re-connected it directly, I still get no signal. The cable has source and display labelled, but not the adapters, and I'm not sure they're in the correct place. Are they different? Also, it has a place for a AC adapter, but there's no adapter in the box. Would an adapter help?
on Sep 4, 2019
BEST ANSWER:Thank you for your question.
The adapters should be labelled source and display. If they are not and you are not getting any signal through it would be best to try switching the adapters to different sides of the cable.
You have given the length and width of the mini connector. what is the height? It would be helpful if someone said what size of conduit it will go through. I am guessing .75" would be the smallest conduit it will go through....with bends