Ring - Video Doorbell Pro - Satin Nickel 88LP000CH000-1
Product # 21899
UPC # 889028051955
$181.99
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Browse 31 questions
Browse 31 questions
and 131 answers
will the door bell ring in the house?
A shopper
on Jul 10, 2019
BEST ANSWER: Yes it will ring in house, it comes with a small piece you have to install in your original door bell chime box, literally 2 wires, piece has adhesive on it to stick inside box. Instructions are good & its very easy to install. I do have a few second delay from when button is pressed til chime goes off inside. Not a big deal in my opinion, i have the motion sensor set so the ring app chimes bout the same time visitors get to the door, small delay there too but again no big deal for me.
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- J R on Jul 10, 2019
- Purchased on May 19, 2019
BEST ANSWER: Yes it will ring in house, it comes with a small piece you have to install in your original door bell chime box, literally 2 wires, piece has adhesive on it to stick inside box. Instructions are good & its very easy to install. I do have a few second delay from when button is pressed til chime goes off inside. Not a big deal in my opinion, i have the motion sensor set so the ring app chimes bout the same time visitors get to the door, small delay there too but again no big deal for me.
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- J R on Jul 10, 2019
- Purchased on May 19, 2019
This door bell hooks up to an existing 24v AC door bell. If that is what you have this will work. If you don't have that then you need to get the other version that is battery powered and a plug in wireless bell.
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- Inaccurate
- Bryon W on Jul 24, 2019
- Purchased on Apr 26, 2019
I have the Pro & it is hard wired to my door bell chime inside the house so yes as long as it's hard wired to your chime then it will make the same sound as your original door bell inside & the ring chime outside
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- Stephanie B on Jul 10, 2019
- Purchased on Apr 30, 2019
Yes, if it replaces an existing doorbell. If there is no doorbell, you can purchase the “Chime” by Ring that plugs into any outlet in the house and it rings whenever someone presses your Ring doorbell.
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- Mimi M on Jul 10, 2019
- Purchased on May 14, 2019
Yes.
You need to hard-wire the Ring Video Doorbell Pro to the doorbell circuit (just like a normal doorbell) both to power the camera and so that the doorbell will ring inside your house.
You need to hard-wire the Ring Video Doorbell Pro to the doorbell circuit (just like a normal doorbell) both to power the camera and so that the doorbell will ring inside your house.
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- Sameer S on Jul 10, 2019
- Purchased on May 8, 2019
It rings on your phone and you can set any Alexa device announce the doorbell. It should also chime on normal doorbell if installed correctly
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- Christian H on Jul 10, 2019
- Purchased on Apr 27, 2019
As long as you hardwire this where your existing doorbell was and you have a working chime box in your house, it will ring in the house.
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- Tom B on Jul 10, 2019
- Purchased on Apr 25, 2019
Yes, provided you have an existing doorbell that you connect this system to. It’s very simple and takes only 10 minutes.
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- P E on Jul 10, 2019
- Purchased on May 15, 2019
Yes. It rings with our previously installed wired analog system. You can also purchase plug-ins that ring as well.
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- James O on Jul 10, 2019
- Purchased on May 4, 2019
yes, mine does a bit of a delay though. A second or two.
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- B A on Jul 10, 2019
- Purchased on May 21, 2019
Yes, the Ring Pro is hardwired to the existing doorbell.
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- Peter R on Jul 10, 2019
- Purchased on May 20, 2019
We hard wired it and yes it does ring in the house.
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- Norma on Jul 10, 2019
- Purchased on May 11, 2019
Yes, the door bell will still ring in the house
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- Thomas S on Jul 11, 2019
- Purchased on May 13, 2019
Yes, if you wire it to your existing doorbell.
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- Caroline C on Jul 10, 2019
- Purchased on May 13, 2019
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is this refurbished?
New User U
on May 30, 2019
BEST ANSWER: Yes, it was preowned. The package appeared new with all inserts. Upon install, I was told the 30 day free trial had been used. a few weeks after install when having problems, I was told a replacement was needed, however, the warantee period expired in Jan 2021. This was a 1 year warantee and the unit was purchased in Dec of 2020. The Ring Customer Service explained that this unit was install in January of 2020. Needless to say, this unit was definitely preowned and MonoPrice is not standing behind the purchase. They have claimed this was shipped via a third party. This will be reported to the better business bureau as false advertising.
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- New User U on Jul 20, 2021
BEST ANSWER: Yes, it was preowned. The package appeared new with all inserts. Upon install, I was told the 30 day free trial had been used. a few weeks after install when having problems, I was told a replacement was needed, however, the warantee period expired in Jan 2021. This was a 1 year warantee and the unit was purchased in Dec of 2020. The Ring Customer Service explained that this unit was install in January of 2020. Needless to say, this unit was definitely preowned and MonoPrice is not standing behind the purchase. They have claimed this was shipped via a third party. This will be reported to the better business bureau as false advertising.
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- New User U on Jul 20, 2021
No. I purchased one and it came with everything sealed in the box, new. Included all documentation, screws, and wall adapters.
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- Sean P on May 30, 2019
- Purchased on Mar 19, 2019
It was Sealed Brand new in the box . And it work correctly atinstallation & set up was easy . Cheers _PTE_
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- PATRICK E on May 30, 2019
- Purchased on Mar 4, 2019
It better not be I purchased it but thinking it was new I did not see anything that said refurbished in ad
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- Julie M on May 30, 2019
- Purchased on Mar 13, 2019
The one I got was brand new. Nice. Had to buy additional stand offs for my application.
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- Jeff on May 31, 2019
- Purchased on Mar 16, 2019
I do not think it was.. I ordered two and one I had to return because it did not work.
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- Anthony D on May 31, 2019
- Purchased on Mar 13, 2019
Mine was brand new, not refurbished.
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- John D on May 30, 2019
- Purchased on Mar 6, 2019
No. Brand new in oringinal packaging
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- Jimmy C on May 30, 2019
- Purchased on Mar 10, 2019
It’s a brand new piece. Works well.
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- Sathish Kumar A on May 30, 2019
- Purchased on Mar 8, 2019
Mine appears to be brand new!
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- WILLIAM S on May 30, 2019
- Purchased on Feb 26, 2019
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Is this refurbished?
New User U
on May 21, 2019
BEST ANSWER: Yes, it was preowned. The package appeared new with all inserts. Upon install, I was told the 30 day free trial had been used. a few weeks after install when having problems, I was told a replacement was needed, however, the warantee period expired in Jan 2020. This was a 1 year warantee and the unit was purchased in Dec of 2020. The Ring Customer Service explained that this unit was install in January of 2020. Needless to say, this unit was definitely preowned and MonoPrice is not standing behind the purchase. They have claimed this was shipped via a third party. This will be reported to the better business bureau as false advertising.
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- Inaccurate
- New User U on Jul 16, 2021
BEST ANSWER: Yes, it was preowned. The package appeared new with all inserts. Upon install, I was told the 30 day free trial had been used. a few weeks after install when having problems, I was told a replacement was needed, however, the warantee period expired in Jan 2020. This was a 1 year warantee and the unit was purchased in Dec of 2020. The Ring Customer Service explained that this unit was install in January of 2020. Needless to say, this unit was definitely preowned and MonoPrice is not standing behind the purchase. They have claimed this was shipped via a third party. This will be reported to the better business bureau as false advertising.
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- Inaccurate
- New User U on Jul 16, 2021
No. It was new in the box with all inserts and accessories.
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- David on May 21, 2019
- Purchased on Jan 22, 2019
Mine appeared to be NEW and so far forks great
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- Nick on May 21, 2019
- Purchased on Dec 28, 2018
No. It is brand new, factory-sealed.
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- Dana C on May 21, 2019
- Purchased on Feb 1, 2019
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Is subscription required?
A shopper
on Jul 6, 2019
BEST ANSWER: N0 - but after using it, I elected to purchase the $3 per month (? $30/year) service - because with out it, I had nor recording of "events" - doorbell rings, motion etc - and so it seemed much more useful to add the $3 service.
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- Rick J on Jul 6, 2019
- Purchased on Mar 17, 2019
BEST ANSWER: N0 - but after using it, I elected to purchase the $3 per month (? $30/year) service - because with out it, I had nor recording of "events" - doorbell rings, motion etc - and so it seemed much more useful to add the $3 service.
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- Inaccurate
- Rick J on Jul 6, 2019
- Purchased on Mar 17, 2019
Not for for the basic functions to work. For videos to get saved, yes. You get a 30 day trial of the basic plan which you can decide if its worth $30 a year.
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- Sean P on Jul 6, 2019
- Purchased on Mar 19, 2019
It is if you want to save your events to cloud. It is reasonable in cost to do so. I believe otherwise it's just real time , with some latency.
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- Jeff on Jul 10, 2019
- Purchased on Mar 16, 2019
No it’s not. However the price for keeping the videos long term on their server is so minimal it’s worth it.
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- Clint W on Jul 6, 2019
- Purchased on Mar 20, 2019
No but you can only see what is at the door at that moment no going back to look at previous days
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- Dee S on Jul 6, 2019
- Purchased on Mar 18, 2019
not required. I bought it at least for year one and frankly have yet to see the value.
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- Inaccurate
- FRANCESCA P on Jul 8, 2019
- Purchased on Mar 10, 2019
No, unless you put in more than one.
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- Dawn H on Jul 6, 2019
- Purchased on Mar 7, 2019
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Is this a wired one and does it come with wedges to angle camera?
A shopper
on Jan 15, 2019
BEST ANSWER: Yes, it is wired. It draws power through your current doorbell transformer - make sure that it is big enough. I needed to replace mine with a 16V 30A one. No, it does not come with wedges, I just used popsicle sticks.
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- Michael J. E on Jan 15, 2019
- Purchased on Dec 26, 2018
BEST ANSWER: Yes, it is wired. It draws power through your current doorbell transformer - make sure that it is big enough. I needed to replace mine with a 16V 30A one. No, it does not come with wedges, I just used popsicle sticks.
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- Michael J. E on Jan 15, 2019
- Purchased on Dec 26, 2018
wired and you need to pay more at another store if you want the current model with wedges
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- Todd S on Feb 1, 2019
- Purchased on Jan 17, 2019
The unit I received was an older version with old software. It was probably sitting around for a while. No wedges were included in my unit, current units include them. Also, when it tried to perform the software update it bricked and after some Ring support I received a brand new replacement with the current software and wedges.
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- Kevin F on Jan 16, 2019
- Purchased on Dec 28, 2018
Pro doesn’t have a battery, is wired to existing low voltage doorbell wiring or by available power adapter, wedges to angle the device are not included.
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- David D on Jan 15, 2019
- Purchased on Dec 27, 2018
This is one that has to be wired in. It does not come with any wedges to angle the camera.
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- Inaccurate
- Ryan K on Jan 15, 2019
- Purchased on Dec 28, 2018
It is wired and you have to make sure that you have the right doorbell transformer (
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- William S on Jan 16, 2019
- Purchased on Dec 26, 2018
It is wired but. No wedge..
Wedge comes with 2018 PRO MODEL
Wedge comes with 2018 PRO MODEL
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- Val T on Jan 15, 2019
- Purchased on Dec 28, 2018
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Can I use one for front and back door. Together?
A shopper
on Jun 24, 2019
BEST ANSWER: Yes, I have Ring doorbell on my front door and back door, they work off the same doorbell transformer, you may need a larger transformer, and make sure you have WiFi coverage at both doors. Mine have worked flawlessly for six months and you can see both doors at the same time in the app.
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- David D on Jun 24, 2019
- Purchased on Dec 27, 2018
BEST ANSWER: Yes, I have Ring doorbell on my front door and back door, they work off the same doorbell transformer, you may need a larger transformer, and make sure you have WiFi coverage at both doors. Mine have worked flawlessly for six months and you can see both doors at the same time in the app.
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- David D on Jun 24, 2019
- Purchased on Dec 27, 2018
Yes you can. They will show up in the ring app separately and you can label them how ever you like. Latest ring app update even has a preview of all your video devices. Go to ring. com for more info
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- dustin c on Jun 24, 2019
- Purchased on Mar 22, 2019
Yes but then you need to purchase a family plan on the app. To have full benefits. $30 a year for one or $100 a year for more than one.
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- Edperez on Jun 24, 2019
- Purchased on Dec 28, 2018
Yes but make you have a good amount of power supply to power the ring .
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- Francisco A on Jun 24, 2019
- Purchased on Jan 16, 2019
Yes, check the ring websight for specifics.
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- Campbellked on Jun 24, 2019
- Purchased on Jan 14, 2019
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Is it new?
A shopper
on Mar 14, 2019
BEST ANSWER: Yes, its new. Installed as per directions, registered with RING. Very happy with the product.
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- DENIS C K on Mar 14, 2019
- Purchased on Feb 1, 2019
BEST ANSWER: Yes, its new. Installed as per directions, registered with RING. Very happy with the product.
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- DENIS C K on Mar 14, 2019
- Purchased on Feb 1, 2019
The one I purchased from Monoprice came all wrapped up in a box look brand new to me
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- Francisco A on Mar 14, 2019
- Purchased on Jan 16, 2019
I'm not the vendor . but mine arrived NEW
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- Nick on Mar 14, 2019
- Purchased on Dec 28, 2018
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Is the lens adjustable?
A shopper
on Jul 16, 2019
BEST ANSWER: No. It is a very wide angle lens, so it captures most of what you could see from the doorbell. If you want to tip the whole doorbell and it's viewing angle down (at the top of some stairs) or left or right (like it's against a wall), it comes with wedges you can put behind it to angle it in a direction.
In the app you can zoom in.
In the app you can zoom in.
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- Andrew M on Jul 16, 2019
- Purchased on Jun 2, 2019
BEST ANSWER: No. It is a very wide angle lens, so it captures most of what you could see from the doorbell. If you want to tip the whole doorbell and it's viewing angle down (at the top of some stairs) or left or right (like it's against a wall), it comes with wedges you can put behind it to angle it in a direction.
In the app you can zoom in.
In the app you can zoom in.
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- Inaccurate
- Andrew M on Jul 16, 2019
- Purchased on Jun 2, 2019
The focus and image size are not adjustable, but the coverage that gives motion notification can be changed to avoid certain locations within the image. Use the smartphone app to do that.
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- John O on Jul 17, 2019
- Purchased on Jun 8, 2019
No, the lens is fixed. It does not swivel in any direction. If you need to look in a direction other than perpendicular to the wall then use the wedges they make.
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- David H on Jul 16, 2019
- Purchased on Jun 20, 2019
No, but from the app you can zoom in on live video by using your fingers. But the lens itself is not adjustable.
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- Darryl W on Jul 16, 2019
- Purchased on Jun 17, 2019
Yes. There are wedges included that will allow the adjustment of the camera lens.
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- Elvin S on Jul 18, 2019
- Purchased on Jun 19, 2019
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Does it come with a convertor that attaches to existing door bell wiring?
A shopper
on Aug 1, 2019
BEST ANSWER: You will wire it up like a normal door bell the receiver is attached to the chime. Everything you will need is included in the box including tools. Excellent instructions both hard copy and on the app with a how to video.
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- dustin c on Aug 2, 2019
- Purchased on Mar 22, 2019
BEST ANSWER: You will wire it up like a normal door bell the receiver is attached to the chime. Everything you will need is included in the box including tools. Excellent instructions both hard copy and on the app with a how to video.
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- dustin c on Aug 2, 2019
- Purchased on Mar 22, 2019
Yes it does. Just make sure your doorbell is wired to a "24v transformer". Anything less won't supply enough voltage for the "Ring Video Doorbell" to work properly.
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- KEN M on Aug 2, 2019
- Purchased on Jan 20, 2019
Yes, it will connect to existing doorbell wiring and has a piece that attaches to the existing doorbell to make integration seamless.
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- Matt M on Aug 1, 2019
- Purchased on Dec 26, 2018
You do not need any additional adapters. It works from with your existing wiring. As long as your transformer provides enough power.
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- Michael J. E on Aug 1, 2019
- Purchased on Dec 26, 2018
Yes. We used the existing wiring.
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- Paulette W on Aug 1, 2019
- Purchased on Mar 23, 2019
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Can this be wired to your existing doorbell wires?
A shopper
on Jan 24, 2019
BEST ANSWER: Yes, it must be connected to a hardwired doorbell system. Once connected to your doorbell wiring and registered and connected to your Wi-Fi through the app it will ring the doorbell in your home and alert you via your phone app.
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- Edward G on Jan 24, 2019
- Purchased on Jan 14, 2019
BEST ANSWER: Yes, it must be connected to a hardwired doorbell system. Once connected to your doorbell wiring and registered and connected to your Wi-Fi through the app it will ring the doorbell in your home and alert you via your phone app.
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- Edward G on Jan 24, 2019
- Purchased on Jan 14, 2019
Note you need 18 volts DC on your existing doorbell wiring or you will need to get a new doorbell transformer with that power. Good luck.
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- Charles T on Feb 2, 2019
- Purchased on Jan 19, 2019
Yes, as long as your door bell transformer in 16-24 volts
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- don w on Jan 24, 2019
- Purchased on Jan 14, 2019
Yes it can. That's the way l have it done.
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- Nick on Jan 25, 2019
- Purchased on Dec 28, 2018
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Will this work Wifi only? I do not have a wired connection or existing door bell.
A shopper
on Jun 24, 2019
BEST ANSWER: The Ring Video Doorbell PRO only works with 16-24 volt wired systems. You might investigate the standard Ring Video Doorbell, which I believe can be battery powered.
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- Raymond O Massey Jr M on Jun 24, 2019
- Purchased on Mar 28, 2019
BEST ANSWER: The Ring Video Doorbell PRO only works with 16-24 volt wired systems. You might investigate the standard Ring Video Doorbell, which I believe can be battery powered.
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- Inaccurate
- Raymond O Massey Jr M on Jun 24, 2019
- Purchased on Mar 28, 2019
You need a wired connection to power the Ring Video Pro as it doesn’t allow for a battery. If you have no existing door bell, you should go for the Ring or Ring 2.
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- Inaccurate
- Sylvester E on Jun 25, 2019
- Purchased on Apr 8, 2019
No the wired connection provides power. Ring does make one with a battery you have to remove and charge or connect to power
- Reply
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- kevin t on Jun 24, 2019
- Purchased on Apr 11, 2019
It will not work without an existing door bell with wiring. It needs a door bell transformer to work.
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- Scott D on Jun 24, 2019
- Purchased on Mar 30, 2019
It will not work on WiFi only. This doorbell has to be wired or connected to an existing doorbell.
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- Courtney W on Jun 24, 2019
- Purchased on Apr 10, 2019
this one won’t work. needs to be hardwired. see ring door view cam.
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- Brian D on Jun 24, 2019
- Purchased on Mar 26, 2019
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Will these doorbells require a continuous monthly subscription (possibly after a fixed trial period)?
Michael R
on Jul 7, 2019
Ring - Video Doorbell Pro - Satin Nickel 88LP000CH000-1
Ring Wi-Fi Enabled Video Doorbell 2 (Satin Nickel) 8VR1S7-0EN0
Ring Wi-Fi Smart Video Doorbell (Bronze)
Ring Wi-Fi Smart Video Doorbell (Antique Brass)
Ring Video Doorbell Elite Satin White
Ring Wi-Fi Smart Video Doorbell in Venetian Bronze - 88RG002FC000
Ring Wi-Fi Enabled Video Doorbell in Satin Nickel, Works with Alexa
Ring - Video Doorbell Pro (satin Nickel) and Chime Pro Bundle 8VR1X8-0ENB
Ring Wi-Fi Enabled Video Doorbell 2 Satin Nickel (open box)
Ring - Video Doorbell Pro - Satin Nickel 88LP000CH000-1 (open box)
BEST ANSWER: You DO NOT have to subscribe to any storage service. But if you want your video stored for some period of time before it is deleted, you have 2 choices:
1) Use YOUR OWN hard disk at home to store video as long as you want to store it... as long as you have a large enough hard disk (possible with an expandable hard disk subsystem. ust add another hard disk when you need more space. Doing this keeps your video in your own control at all times.. You can save it or delete it as you see fit. The doorbell does not record unless there is motion detected, so most of the time, there's nothing being stored unless there is a lot of foot or vehicle traffic and you aren't set back a bit from the sidewalk or street. You can get 2 or 3 TB (terabytes) hard disks with USB or Ethernet connections for less than $100, with more disks needed as you need more storage space. For less than $200 you can get a hard disk enclosure that holds 2 hard disks, possibly even 4 hard disks. You need some intermediate level computer skills to make this work, but it's certainly easy enough for anyone who is more than a casual computer user.
2) Pay ring their monthly service fee or lifetime service fee to hold your recordings for a specific amount of time.
3) Use the "free" Ring service that deletes your videos after some amount of time (probably 24 hours).
Your best option depends on how much security you want and whether you are OK with Ring storing video from your home and what your computer skills level is.
1) Use YOUR OWN hard disk at home to store video as long as you want to store it... as long as you have a large enough hard disk (possible with an expandable hard disk subsystem. ust add another hard disk when you need more space. Doing this keeps your video in your own control at all times.. You can save it or delete it as you see fit. The doorbell does not record unless there is motion detected, so most of the time, there's nothing being stored unless there is a lot of foot or vehicle traffic and you aren't set back a bit from the sidewalk or street. You can get 2 or 3 TB (terabytes) hard disks with USB or Ethernet connections for less than $100, with more disks needed as you need more storage space. For less than $200 you can get a hard disk enclosure that holds 2 hard disks, possibly even 4 hard disks. You need some intermediate level computer skills to make this work, but it's certainly easy enough for anyone who is more than a casual computer user.
2) Pay ring their monthly service fee or lifetime service fee to hold your recordings for a specific amount of time.
3) Use the "free" Ring service that deletes your videos after some amount of time (probably 24 hours).
Your best option depends on how much security you want and whether you are OK with Ring storing video from your home and what your computer skills level is.
- Reply
- Inaccurate
- Douglas B on Jul 7, 2019
BEST ANSWER: You DO NOT have to subscribe to any storage service. But if you want your video stored for some period of time before it is deleted, you have 2 choices:
1) Use YOUR OWN hard disk at home to store video as long as you want to store it... as long as you have a large enough hard disk (possible with an expandable hard disk subsystem. ust add another hard disk when you need more space. Doing this keeps your video in your own control at all times.. You can save it or delete it as you see fit. The doorbell does not record unless there is motion detected, so most of the time, there's nothing being stored unless there is a lot of foot or vehicle traffic and you aren't set back a bit from the sidewalk or street. You can get 2 or 3 TB (terabytes) hard disks with USB or Ethernet connections for less than $100, with more disks needed as you need more storage space. For less than $200 you can get a hard disk enclosure that holds 2 hard disks, possibly even 4 hard disks. You need some intermediate level computer skills to make this work, but it's certainly easy enough for anyone who is more than a casual computer user.
2) Pay ring their monthly service fee or lifetime service fee to hold your recordings for a specific amount of time.
3) Use the "free" Ring service that deletes your videos after some amount of time (probably 24 hours).
Your best option depends on how much security you want and whether you are OK with Ring storing video from your home and what your computer skills level is.
1) Use YOUR OWN hard disk at home to store video as long as you want to store it... as long as you have a large enough hard disk (possible with an expandable hard disk subsystem. ust add another hard disk when you need more space. Doing this keeps your video in your own control at all times.. You can save it or delete it as you see fit. The doorbell does not record unless there is motion detected, so most of the time, there's nothing being stored unless there is a lot of foot or vehicle traffic and you aren't set back a bit from the sidewalk or street. You can get 2 or 3 TB (terabytes) hard disks with USB or Ethernet connections for less than $100, with more disks needed as you need more storage space. For less than $200 you can get a hard disk enclosure that holds 2 hard disks, possibly even 4 hard disks. You need some intermediate level computer skills to make this work, but it's certainly easy enough for anyone who is more than a casual computer user.
2) Pay ring their monthly service fee or lifetime service fee to hold your recordings for a specific amount of time.
3) Use the "free" Ring service that deletes your videos after some amount of time (probably 24 hours).
Your best option depends on how much security you want and whether you are OK with Ring storing video from your home and what your computer skills level is.
- Reply
- Inaccurate
- Douglas B on Jul 7, 2019
Yes. $3 per month for camera. You don’t have to pay a subscription to use it, only for web recording and associated web features. You can purchase an unlimited ring subscription for $100 annually and cover unlimited devices as well. It’s a great deal if you use a Ring Alarm, and includes 24/7 professional monitoring.
- Reply
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- John U on Jul 7, 2019
Yes, $3.00 per month per device or $10.00 for unlimited devices if you want access to recorded video. The video is recorded on the Ring servers and not the devices. No cost if you just want to view the video in real time.
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- Steven W on Jul 7, 2019
Yes they do but only if you want your videos to be kept for up to 90 days. Otherwise, it will still record them but after a day they are wiped. Love our Ring!
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- Tom S on Jul 7, 2019
- Purchased on Mar 12, 2019
Yes it need monthly subscription to record any video. I wasn’t expect that and not really happy about that.
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- Richard H on Jul 8, 2019
No they don’t. But you won’t have recorded images without subscription
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- Fred B on Jul 7, 2019
- Purchased on Mar 12, 2019
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How wide is this doorbell? I need one that's 1 inch wide.
Robert A
on Jul 20, 2019
BEST ANSWER: The dimentions of the Ring video pro are 1" deep x 2" wide x 4.5" tall
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- Jerry J on Jul 20, 2019
- Purchased on Jun 27, 2019
Thanks. I was wondering if there was a1" wide one available. I have as limited space where my current doorbell is.
BEST ANSWER: The dimentions of the Ring video pro are 1" deep x 2" wide x 4.5" tall
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- Jerry J on Jul 20, 2019
- Purchased on Jun 27, 2019
Thanks. I was wondering if there was a1" wide one available. I have as limited space where my current doorbell is.
Is slightly over 1 3/4 inches wide.
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- Michael S on Jul 20, 2019
- Purchased on Jun 24, 2019
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Is there a version that a person can use batteries if they do not have wiring in place?
A shopper
on Apr 12, 2019
BEST ANSWER: The Ring Doorbell 1 & 2 both use batteries. For the Pro, there is an optional power kit you can use.
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- Marc G on Apr 12, 2019
- Purchased on Mar 26, 2019
BEST ANSWER: The Ring Doorbell 1 & 2 both use batteries. For the Pro, there is an optional power kit you can use.
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- Marc G on Apr 12, 2019
- Purchased on Mar 26, 2019
Ring video doorbell comes with rechargeable battery. The existing wiring is intended to charge the battery and to use your existing chime. If you don't have existing wiring/chime you would need an external battery charger to charge the Ring battery and a wireless chime inside your house plugged into a wall outlet. Both are available as Ring accessories. Hope this answers your question.
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- Victor S on Apr 13, 2019
- Purchased on Mar 19, 2019
You can purchase the regular Ring Doorbell rather than the Doorbell Pro. The Pro only works with existing or installed wiring where the normal Ring Doorbell work with either a battery or wiring.
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- Brian B on Apr 12, 2019
- Purchased on Apr 1, 2019
The other, wider versions like the RING II use batteries. Visit ring website to see what options are available.
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- Aaron A on Apr 12, 2019
- Purchased on Mar 25, 2019
ring 2 has battery power option
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- Brian D on Apr 12, 2019
- Purchased on Mar 26, 2019
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I want to mount this on a gate that is about 125 ft from house. Will it work?
A shopper
on Feb 1, 2019
BEST ANSWER: Yes it will work 'IF' there are not too many walls or trees or plants between the doorbell and your wifi router. Remember you need power (18 volt DC) at the doorbell. And your router needs to be able to send and receive wifi at that distance. I would suggest you connect your phone or a laptop computer to you wireless network and take it to the location you want to install your doorbell to see if you can stay connected at that location. Good luck!
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- Charles T on Feb 2, 2019
- Purchased on Jan 19, 2019
BEST ANSWER: Yes it will work 'IF' there are not too many walls or trees or plants between the doorbell and your wifi router. Remember you need power (18 volt DC) at the doorbell. And your router needs to be able to send and receive wifi at that distance. I would suggest you connect your phone or a laptop computer to you wireless network and take it to the location you want to install your doorbell to see if you can stay connected at that location. Good luck!
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- Charles T on Feb 2, 2019
- Purchased on Jan 19, 2019
If you can get a strong network signal at the gate it would work. That seems a bit far if your routers are in the house. The Pro also assumes that you are tying it in to the house doorbell wiring/power. I believe your house doorbell wiring would need to extend to the gate as well. Alternatively if you had Ethernet run from the house to the gate you can get better performance out of the Elite.
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- Chet K on Feb 2, 2019
- Purchased on Jan 20, 2019
it requires a strong wifi signal and at 16v of power to work.. If your wifi signal is strong enough to have that range it should work
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- Rahul R on Feb 1, 2019
- Purchased on Jan 19, 2019
No! It is to be wired only. Location at old doorbell!.
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- Jorgen T on Feb 1, 2019
- Purchased on Jan 20, 2019
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Does this come with the 2 angled base plates?
A shopper
on Oct 15, 2019
BEST ANSWER: Just got this email question... came with three plates. I believe 2 are angled! LOVE MY RING!!!
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- Jody S on Jun 10, 2021
- Purchased on Aug 7, 2020
BEST ANSWER: Just got this email question... came with three plates. I believe 2 are angled! LOVE MY RING!!!
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- Jody S on Jun 10, 2021
- Purchased on Aug 7, 2020
It comes with two vertical plates
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- Jerry H on Jun 10, 2021
- Purchased on Oct 2, 2020
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I don’t have a wired doorbell, only wireless. What are my options?
James F
on Dec 23, 2019
BEST ANSWER: You need the Ring Video Doorbell 2. It's wireless and has a, battery. Right now, best buy has it on sale for $129 and you can buy a Amazon Echo Show 5 for $10.00. So, $139.00 for both.
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- Matt M on Dec 23, 2019
- Purchased on Dec 26, 2018
BEST ANSWER: You need the Ring Video Doorbell 2. It's wireless and has a, battery. Right now, best buy has it on sale for $129 and you can buy a Amazon Echo Show 5 for $10.00. So, $139.00 for both.
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- Matt M on Dec 23, 2019
- Purchased on Dec 26, 2018
In the Ring product line, the next best would be the Ring 2. It can be used wireless.
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- David on Dec 23, 2019
- Purchased on Jan 22, 2019
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I want to mount this on a gate which is about 125 feet from the home. Will I be able to do this?
New User U
on Feb 1, 2019
BEST ANSWER: No, wi-fi signal would be too weak. Need a mesh wi-fi or range extender
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- Jimmy C on Mar 28, 2019
- Purchased on Mar 10, 2019
BEST ANSWER: No, wi-fi signal would be too weak. Need a mesh wi-fi or range extender
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- Jimmy C on Mar 28, 2019
- Purchased on Mar 10, 2019
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Does this have all the 4 available faceplates with different finishes or just the one Satin Nickel finish?
A shopper
on Mar 16, 2019
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Does this work with Alexa?
Ronald C
on Mar 20, 2019
BEST ANSWER: Absolutely. The Amazon Echo device (Alexa) can play an alarm sound and announce a doorbell press with the appropriate skill installed.
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- John D on Mar 20, 2019
- Purchased on Mar 6, 2019
BEST ANSWER: Absolutely. The Amazon Echo device (Alexa) can play an alarm sound and announce a doorbell press with the appropriate skill installed.
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- John D on Mar 20, 2019
- Purchased on Mar 6, 2019
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could you provide a list of compatible operating systems for android and apple devices?
A shopper
on Mar 28, 2019
BEST ANSWER: For Apple macOS, IOS, and watchOS are all compatible
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- Jimmy C on Mar 28, 2019
- Purchased on Mar 10, 2019
BEST ANSWER: For Apple macOS, IOS, and watchOS are all compatible
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- Jimmy C on Mar 28, 2019
- Purchased on Mar 10, 2019
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Is this a slim one? I have limited space!
A shopper
on Apr 12, 2019
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What size transformer is used with the existing doorbell?
A shopper
on Jul 3, 2019
BEST ANSWER: Thank you for your question.
Unfortunately we would not know since we are limited to the information that is on the product page.
You would want to contact Ring directly for this information.
Unfortunately we would not know since we are limited to the information that is on the product page.
You would want to contact Ring directly for this information.
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- Tyler C Staff on Jul 10, 2019
BEST ANSWER: Thank you for your question.
Unfortunately we would not know since we are limited to the information that is on the product page.
You would want to contact Ring directly for this information.
Unfortunately we would not know since we are limited to the information that is on the product page.
You would want to contact Ring directly for this information.
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- Tyler C Staff on Jul 10, 2019
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will the inside existing chime work with the video doorbell pro?
A shopper
on Jul 21, 2019
BEST ANSWER: Mine work fine. I have read that the power transformer has to be 30v which most are. Especially on newer homes.
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- Larry T on Jul 23, 2019
- Purchased on Jul 11, 2019
BEST ANSWER: Mine work fine. I have read that the power transformer has to be 30v which most are. Especially on newer homes.
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- Larry T on Jul 23, 2019
- Purchased on Jul 11, 2019
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What is monthly fee for cloud video recording?
A shopper
on Jan 4, 2020
BEST ANSWER: Thank you for your question.
According to Ring the basic costs would be $30 per device per year.
According to Ring the basic costs would be $30 per device per year.
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- Tyler C Staff on Jan 10, 2020
BEST ANSWER: Thank you for your question.
According to Ring the basic costs would be $30 per device per year.
According to Ring the basic costs would be $30 per device per year.
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- Tyler C Staff on Jan 10, 2020
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What’s the dimensions of the ring. The new one looks a little slimmer than the old one. What are the dimensions?
A shopper
on Feb 3, 2019
What are the dimensions of the new ring bell. The new one looks slimmer than the old one? Is there a difference in size?
New User U
on Feb 3, 2019
What are the dimensions?
A shopper
on Aug 5, 2020
What is the required voltage to use with ring doorbell?
A shopper
on Nov 19, 2021
Is battery included ?
A shopper
on Nov 22, 2021
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Rated 5 out of 5
HIGHLY RECOMMENDED PRODUCT
I have installed many of these and they have all been awesome but this latest one is only 30' from a new router with wifi with speeds of 80meg and it the ring cannot find the wifi. Ring tech support (which is great) tried for about 30 min and finally said "sorry but I just found out we have issues on the ring side" so she said she would email the owner when ready. That unusual but its been 6 days now and no response.
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Rated 5 out of 5
Love the ring pro doorbell. It does the job,no mater what time of the day it is. The clarity is outstanding.
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Rated 5 out of 5
Shouldve done it sooner.
Set up was straight forward. Set up via ring app is a breeze. Plus better price than Amazon. Whats not to like?
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Rated 5 out of 5
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Rated 5 out of 5
Love my new ring pro, much clearer after dark than my old one, but still using my old one in another area.
Added Sep 15, 2020
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Rated 5 out of 5
Great price.
Works great. Had to adjust the activation zone. Was getting an alert every time a car would pass.
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Rated 5 out of 5
Great Company!
Looks awesome! Works Great! Fast shipping! Great price!!!
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Rated 5 out of 5