Monoprice Sweatproof Bluetooth Wireless Earbuds Headphones with Memory Wire & Mic
Product # 15273
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Questions and Answers
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Browse 19 questions
Browse 19 questions
and 42 answers
Will these work with a desktop computer?
A shopper
on Mar 13, 2019
BEST ANSWER: If said desktop has Bluetooth capabilities, then, yes. Yes they will work with a desktop.
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- RON C on Mar 13, 2019
- Purchased on Jul 8, 2018
BEST ANSWER: If said desktop has Bluetooth capabilities, then, yes. Yes they will work with a desktop.
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- RON C on Mar 13, 2019
- Purchased on Jul 8, 2018
They do not have an audio input. Your desktop needs to have bluetooth functionality builtin or your will need a USB to bluetooth adapter.
Asus USB-BT400 Bluetooth 4.0 - Bluetooth Adapter for Desktop Computer/Notebook - USB - 3 Mbit/s - 2.48 GHz ISM - 32.8 ft Indoor Range - External
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- Bret M on Mar 13, 2019
- Purchased on Jun 3, 2018
They have the default 2.5 mm jack, so if your desktop has the same audio port as a phone or mp3 player, then yes.
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- Bo K on Mar 13, 2019
- Purchased on May 22, 2018
These are Bluetooth headphones. If your desktop can support Bluetooth connections then yes they will work.
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- David W on Mar 13, 2019
- Purchased on May 22, 2018
Yes, but only if it has Bluetooth built in. Check in properties it will tell you.
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- Craig D T on Mar 13, 2019
- Purchased on Jun 25, 2018
Yes if it has Bluetooth. I use them at work for Skype calls
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- Joseph Z on Mar 13, 2019
- Purchased on Mar 4, 2019
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How do you know when they are fully charged?
Dave
on Feb 18, 2017
BEST ANSWER: There is an LED in the ear bud with the charging port. When it is fully charged the LED changes from red to blue.
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- Tony H on Apr 15, 2017
- Purchased on Feb 28, 2017
BEST ANSWER: There is an LED in the ear bud with the charging port. When it is fully charged the LED changes from red to blue.
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- Tony H on Apr 15, 2017
- Purchased on Feb 28, 2017
The LED indicator changes color in the earpiece. I think it's the left one.
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- Tony H on Jul 17, 2017
- Purchased on Feb 28, 2017
While charging, the light is red, it turns to blue when fully charged.
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- William D on Feb 18, 2017
- Purchased on May 20, 2016
The light is red while charging and becomes blue when fully charged.
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- New User U on Feb 18, 2017
- Purchased on Dec 29, 2016
I hope you like them. They didn't work for my tiny ear canals. :-( I also wish the instructions came with pictures suggesting how to wear them. The pictures on monoprice are pretty much upside down from how I think you're supposed to wear them.
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- New User U on Feb 18, 2017
I think that the light goes out when fully charged.
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- Mark on Jul 29, 2018
- Purchased on Jul 8, 2018
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how to turn on?
Terry R
on May 30, 2018
BEST ANSWER: press and hold the center button until you see the blue light on the right ear piece, and/or you hear three tones in the ear pieces. Holding the center button longer puts the headphone in the discovery mode and the light flashes red and blue..
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- Anthony E on May 30, 2018
- Purchased on May 30, 2017
BEST ANSWER: press and hold the center button until you see the blue light on the right ear piece, and/or you hear three tones in the ear pieces. Holding the center button longer puts the headphone in the discovery mode and the light flashes red and blue..
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- Anthony E on May 30, 2018
- Purchased on May 30, 2017
Press down on the MPOW logo/button for about 3 seconds..if you have it in your ear you’ll hear it say “Your Bluetooth is connected”.
Press same button to connect to Bluetooth while searching for it on your phone.
Press same button to connect to Bluetooth while searching for it on your phone.
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- Inaccurate
- Humberto M on May 30, 2018
- Purchased on May 31, 2017
Press and hold the Multifunction (►❙❙/✆)
button for about 3 seconds to power them on. The LED will rapidly blink blue three times when powered up
button for about 3 seconds to power them on. The LED will rapidly blink blue three times when powered up
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- Scot R on May 30, 2018
- Purchased on Jun 23, 2017
Press and hold the center button on the control thing (the one with three buttons). Then to turn if off do the same.
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- Rod C on May 30, 2018
- Purchased on Jun 29, 2017
Press and hold center button few seconds it will turn on.
Do the same thing to switch off.
Do the same thing to switch off.
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- vedula s on May 30, 2018
- Purchased on Jul 4, 2017
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where is the manual located?
Jeff C
on Jan 3, 2017
BEST ANSWER: No manual available
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- George S on Mar 14, 2017
- Purchased on Feb 25, 2017
BEST ANSWER: No manual available
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- George S on Mar 14, 2017
- Purchased on Feb 25, 2017
It is a little pamphlet in the box. Maybe 1" x 2" folded up.
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- Bryan T on Jan 3, 2017
- Purchased on May 22, 2016
Mine came with a pretty cruddy manual in the box.
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- Mark on Jul 29, 2018
- Purchased on Jul 8, 2018
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Do they work with Siri?
A shopper
on Feb 8, 2017
BEST ANSWER: Yes, these earbuds are compatible with all voice command services.
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- Dave L Staff on Feb 9, 2017
BEST ANSWER: Yes, these earbuds are compatible with all voice command services.
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- Dave L Staff on Feb 9, 2017
Yes, I haven't had a problem with them and Siri at all.
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- Chris J on Feb 14, 2017
- Purchased on Jan 2, 2017
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Does anyone know for sure is these support AAC codec? The Technical specs don't say either way. BTW I own a different headset from Monoprice that does support AAC and its manual is also void about these details.
Mark L
on Feb 8, 2017
BEST ANSWER: Yes, AAC is supported. That codec is pretty common now so most will support.
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- Dave L Staff on Feb 9, 2017
BEST ANSWER: Yes, AAC is supported. That codec is pretty common now so most will support.
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- Dave L Staff on Feb 9, 2017
AAC is a way of encoding audio files that is decoded by your device (phone, computer) into raw audio signals which are sent to the headphones. So, no headphones are "supporting" AAC, but it is a lot simpler to just say "yes" than to explain all this.
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- MALCOLM S on May 29, 2017
- Purchased on Nov 28, 2016
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what amp charger does it take for in car charging?
A shopper
on Feb 8, 2017
BEST ANSWER: I have used both the 1.2 and 2.4 ports on all my home and auto based charging systems. Both work fine. One just takes longer.
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- Inaccurate
- Ward C on Mar 10, 2017
BEST ANSWER: I have used both the 1.2 and 2.4 ports on all my home and auto based charging systems. Both work fine. One just takes longer.
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- Ward C on Mar 10, 2017
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How to pair with iphone7?
New User U
on May 29, 2017
BEST ANSWER: Just push the pair bluetooth button. Have one headphone in as it will let you know when "connected"
- Reply(1)
- Inaccurate
- Jim S on May 29, 2017
- Purchased on May 31, 2016
Which button would that be ? I tried the center button but that did not work
- Reply
- New User U on May 29, 2017
BEST ANSWER: Just push the pair bluetooth button. Have one headphone in as it will let you know when "connected"
- Reply(1)
- Inaccurate
- Jim S on May 29, 2017
- Purchased on May 31, 2016
Which button would that be ? I tried the center button but that did not work
- Reply
- New User U on May 29, 2017
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How long do they last on full charge at max volume?
Eric L
on Jun 15, 2017
BEST ANSWER: No more than 3 hrs
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- Antoinette D on Nov 6, 2018
- Purchased on Oct 23, 2018
BEST ANSWER: No more than 3 hrs
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- Antoinette D on Nov 6, 2018
- Purchased on Oct 23, 2018
Not sure about the exact time, but I use mines for 3 hours straight with a high volume.
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- 3245365 on Jul 20, 2017
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How do I answer cell with these earbuds?
A shopper
on Sep 6, 2018
BEST ANSWER: The manual has instructions and diagrams. I just use the buttons on the phone myself.
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- Curtis W on Sep 6, 2018
- Purchased on Sep 10, 2017
BEST ANSWER: The manual has instructions and diagrams. I just use the buttons on the phone myself.
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- Curtis W on Sep 6, 2018
- Purchased on Sep 10, 2017
press the center play/pause button inline below the right ear piece.
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- Anthony E on Sep 9, 2018
- Purchased on May 30, 2017
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Where can I find a manual for this device #15273?
A shopper
on Dec 29, 2016
BEST ANSWER: Hello, at the moment we do not have the manual available at the website. Feel free to email our techsupport team at tech@monoprice.com for further assistance in regards to documentation thank you!
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- Inaccurate
- New User U Staff on Jan 18, 2017
BEST ANSWER: Hello, at the moment we do not have the manual available at the website. Feel free to email our techsupport team at tech@monoprice.com for further assistance in regards to documentation thank you!
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- New User U Staff on Jan 18, 2017
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Will these ear buds work with Comply Foam Tips?
A shopper
on Jan 14, 2017
BEST ANSWER: Hello, while we have not tested this item with those 3rd party tips, as long as they are of normal size then it should work. Thank you!
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- Inaccurate
- New User U Staff on Jan 17, 2017
BEST ANSWER: Hello, while we have not tested this item with those 3rd party tips, as long as they are of normal size then it should work. Thank you!
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- New User U Staff on Jan 17, 2017
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do they come fully charged? when you charge them how do you know they are fully charged? red light or blue light?
A shopper
on Feb 10, 2017
BEST ANSWER: They would likely come mostly charged when you receive them, at the very least more than half depending on how long we have had them stocked.
Then they are fully charged there will be a solid blue light.
Then they are fully charged there will be a solid blue light.
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- Inaccurate
- Tyler C Staff on Jan 18, 2019
BEST ANSWER: They would likely come mostly charged when you receive them, at the very least more than half depending on how long we have had them stocked.
Then they are fully charged there will be a solid blue light.
Then they are fully charged there will be a solid blue light.
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- Inaccurate
- Tyler C Staff on Jan 18, 2019
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Will these connect to more than one device simultaneously??
A shopper
on Mar 15, 2017
BEST ANSWER: Thank you for your question. You would only be able to pair these earphones to be used with one device at a time. The devices should be able to remember the earphones bluetooth profile to make it easier to pair to. I hope this helps.
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- Inaccurate
- Mark P Staff on Apr 21, 2017
BEST ANSWER: Thank you for your question. You would only be able to pair these earphones to be used with one device at a time. The devices should be able to remember the earphones bluetooth profile to make it easier to pair to. I hope this helps.
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- Inaccurate
- Mark P Staff on Apr 21, 2017
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Do these headphones support Bluetooth battery reporting for iOS. Specifically, will I be able to see the headphones battery level on my iPhone?
Sifat S
on Apr 6, 2017
BEST ANSWER: Thank you for your question. Once connected to your iPhone you would be able to see the battery level.
Should you require additional assistance, please reach out to our technical support team with a detailed question via any of the methods available here:
https://www.monoprice.com/help?pn=contact
Our knowledgeable Technical Support staff would be more than happy to assist. Thank you
Should you require additional assistance, please reach out to our technical support team with a detailed question via any of the methods available here:
https://www.monoprice.com/help?pn=contact
Our knowledgeable Technical Support staff would be more than happy to assist. Thank you
- Reply
- Inaccurate
- Mark P Staff on May 19, 2017
BEST ANSWER: Thank you for your question. Once connected to your iPhone you would be able to see the battery level.
Should you require additional assistance, please reach out to our technical support team with a detailed question via any of the methods available here:
https://www.monoprice.com/help?pn=contact
Our knowledgeable Technical Support staff would be more than happy to assist. Thank you
Should you require additional assistance, please reach out to our technical support team with a detailed question via any of the methods available here:
https://www.monoprice.com/help?pn=contact
Our knowledgeable Technical Support staff would be more than happy to assist. Thank you
- Reply
- Inaccurate
- Mark P Staff on May 19, 2017
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Trying to pair Bluetooth. I have the blue flashing light but not being picked up by iPhone ( says it's searching)?
A shopper
on Jul 9, 2017
BEST ANSWER: Try powering off the earphones then pressing and holding the power button until the lights flash blue and red rapidly. From there open up your iphones bluetooth menu and check to see if it shows.
Feel free to reach out to our technical support team should you have any questions here:
www.monoprice.com/help?pn=contact
Feel free to reach out to our technical support team should you have any questions here:
www.monoprice.com/help?pn=contact
- Reply
- Inaccurate
- Mark P Staff on Jul 14, 2017
BEST ANSWER: Try powering off the earphones then pressing and holding the power button until the lights flash blue and red rapidly. From there open up your iphones bluetooth menu and check to see if it shows.
Feel free to reach out to our technical support team should you have any questions here:
www.monoprice.com/help?pn=contact
Feel free to reach out to our technical support team should you have any questions here:
www.monoprice.com/help?pn=contact
- Reply
- Inaccurate
- Mark P Staff on Jul 14, 2017
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Can't connect to my Samsung Galaxy S6 - doesn't appear as a bluetooth option when I turn the mode to pairing (blue and red flashing) on my phone. Help?
A shopper
on Jan 9, 2018
BEST ANSWER: Hello and thank you for your question. Please contact us at tech@monoprice.com with a detailed summary of the issue you are experiencing and our knowledgeable Technical Support staff would be more than happy to assist. Thank you
- Reply
- Inaccurate
- Tyler C Staff on Jun 27, 2019
BEST ANSWER: Hello and thank you for your question. Please contact us at tech@monoprice.com with a detailed summary of the issue you are experiencing and our knowledgeable Technical Support staff would be more than happy to assist. Thank you
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- Inaccurate
- Tyler C Staff on Jun 27, 2019
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Fully charged but immediately after unplugging them the low battery beep rings continually and my phone always says they are at 10% battery. Can this be fixed?
A shopper
on Mar 26, 2019
BEST ANSWER: I'm sorry to hear that, please feel free to contact our tech support team with a detailed summary of the issue you are experiencing.
Please contact us at tech@monoprice.com and our knowledgeable Technical Support staff would be more than happy to assist. Thank you.
Please contact us at tech@monoprice.com and our knowledgeable Technical Support staff would be more than happy to assist. Thank you.
- Reply
- Inaccurate
- Tyler C Staff on Sep 3, 2019
BEST ANSWER: I'm sorry to hear that, please feel free to contact our tech support team with a detailed summary of the issue you are experiencing.
Please contact us at tech@monoprice.com and our knowledgeable Technical Support staff would be more than happy to assist. Thank you.
Please contact us at tech@monoprice.com and our knowledgeable Technical Support staff would be more than happy to assist. Thank you.
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- Inaccurate
- Tyler C Staff on Sep 3, 2019
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Is there a software update available? My pair starts to lose the connection after about 2-3 mins, cuts in and out for another 5-8 mins, and then disconnects completely. Device is always within a few feet of the headphones.
Timothy C
on Apr 17, 2018
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Bad Batteries
I ordered 2 pair of these due to the low price. Unfortunately, battery life is only 15-20 min not the 4 hrs advertised. These have either been on the shelf for a while or they got a bad batch from the manufacture.
When I was able to use them they did have good sound quality, stayed put in my ears, and kept out the background noise.
When I was able to use them they did have good sound quality, stayed put in my ears, and kept out the background noise.
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My battery no longer holds charge after a couple of months
Worked fine but battery appeared to died after about 2 months of use.
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Battery sucks. Worked for a couple months.
Lasts 10 minutes on a full charge. These were only used a few times. Sadly past the 90 day warranty. Boo.
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November 6, 2019
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stopped working after a short time
These guys died young after just a few uses.
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Poor quality control
The first set I ordered would not hold a charge more than about 10 minutes. Return and replacement by Monoprice was very simple. (5 stars for Monoprice customer service.)
However the second set won't stay connected to my phone's bluetooth. I've only had one running workout that stayed connected for more than 15 minutes. And the music controls don't seem to work most of the time.
Unfortunately, I didn't get around to using the second pair until the 30 day return policy had expired.
All in all, unlike most Monoprice products, these seem to be a poor choice compared to other similarly priced sweatproof earbuds available on other sites.
However the second set won't stay connected to my phone's bluetooth. I've only had one running workout that stayed connected for more than 15 minutes. And the music controls don't seem to work most of the time.
Unfortunately, I didn't get around to using the second pair until the 30 day return policy had expired.
All in all, unlike most Monoprice products, these seem to be a poor choice compared to other similarly priced sweatproof earbuds available on other sites.
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Doesn't Hold Charge
Bought this in 2017, but only used it a few times. Now it doesn't hold charge at all. Since I have to have it plugged in to use, it's useless now.
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Issue with battery life
I have owned a few, 2 battery lasted long or sufficient, 2 of them battery starts to go out after 15-30 minutes after couple weeks or months of use. Looks like a quality control problem with the battery, but I am no expert on this. If the battery lasts its a great pair of head phones, if the battery doesn't, not good.
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I really like my earbuds. Very comfy fit. Great price.
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poor range
These sound pretty good, cable itself is stiff but I think it was designed that way, the issue I have is the range. I have the iPhone 8 and while holding in hand works fine, using it in the gym I place the phone behind me or under my leg while lying down and connection starts to skip and sounds like a bad connection. I move the phone then music comes back.
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Wouldn't buy Again
I've owned this pair of headphones for 11 months, while I was pleased with the sound and functionality, the battery now only lasts 30 minutes, and starts beeping at me in 15. I value longevity, and 11 months isn't remotely a proper lifetime in my opinion
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