Monoprice SuperSpeed 7-Port USB-C Hub, Gray
Product # 14909
UPC # 889028029893
$24.99
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Questions and Answers
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Browse 22 questions
Browse 22 questions
and 45 answers
Does this have to be plugged into an ac outlet??
DaveC
on Jan 31, 2017
BEST ANSWER: No. It works on USB only. It comes with a power supply as well because some USB devices require additional power.
- Reply(1)
- Inaccurate
- John M on Jan 31, 2017
- Purchased on Jul 15, 2016
BEST ANSWER: No. It works on USB only. It comes with a power supply as well because some USB devices require additional power.
- Reply(1)
- Inaccurate
- John M on Jan 31, 2017
- Purchased on Jul 15, 2016
As of August, 2023 this adapter does NOT come with an AC power supply, and the text of the Web page says so directly. But judging by some of the comments from users, it seems as if in the past, an AC supply was included.
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- David S on Aug 24, 2023
- Purchased on Aug 17, 2023
No, it doesn't have to be plugged in to an outlet but devices that draw lots of power might require it.
- Reply(1)
- Inaccurate
- Steve D on Jan 31, 2017
- Purchased on Jun 23, 2016
No, it can draw power fomr the computer. It does, however, come with an AC adapter, f you prefer.
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- Inaccurate
- Kenneth B on Feb 1, 2017
- Purchased on Jul 15, 2016
No, its only connection is thru the usb cable shown in the diagram.
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- Inaccurate
- Larry G on Feb 1, 2017
- Purchased on Jun 20, 2016
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External drives plugged into this hub do not mount. They work fine when plugged directly into the computer (2018 Mac mini). Any ideas?
Andy D
on Feb 15, 2019
BEST ANSWER: Still super weird: I'm outside the refund window, so I returned it for a new one. Same thing: Thumb drives, external drives, nothing will mount when plugged into this hub. An Amazon Basics hub works normally. I'm puzzled, but I guess I'm stuck with it.
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- Andy D on Mar 20, 2019
- Purchased on Dec 23, 2018
BEST ANSWER: Still super weird: I'm outside the refund window, so I returned it for a new one. Same thing: Thumb drives, external drives, nothing will mount when plugged into this hub. An Amazon Basics hub works normally. I'm puzzled, but I guess I'm stuck with it.
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- Inaccurate
- Andy D on Mar 20, 2019
- Purchased on Dec 23, 2018
Have you tried plugging in the external power supply? You may not be getting enough power from the Mini's USB-C port to power your drives.
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- Inaccurate
- Jason E on Feb 15, 2019
- Purchased on Feb 27, 2018
Hmm. Mine work fine, I’m sorry I don’t have a better answer. I have about five plugged in all the time and they work.
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- Inaccurate
- Mary W on Feb 15, 2019
- Purchased on Mar 9, 2018
Sorry. I have no problems with this hub and external drives on my 2017 iMac. Wish I could be of more help...
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- Jerome H on Feb 15, 2019
- Purchased on Feb 22, 2018
The hub is plugged into its power supply. That’s why I’m puzzled about it not working.
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- Inaccurate
- Andy D on Feb 16, 2019
- Purchased on Dec 23, 2018
That’s strange, I’ve used it with a 2018 MacBook Pro without any issues.
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- Inaccurate
- Ian L on Feb 15, 2019
- Purchased on Mar 12, 2018
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How long is the attached USB-C cable?
Ramit I
on Jul 13, 2017
BEST ANSWER: The attached (non detachable) USB-C cable is approximately 11 inches long from the end of the adapter/USB-C Plug to the end of the HUB. The power cable that plugs into the adapter is much longer.
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- Inaccurate
- Michael R P on Jul 13, 2017
- Purchased on Oct 9, 2016
BEST ANSWER: The attached (non detachable) USB-C cable is approximately 11 inches long from the end of the adapter/USB-C Plug to the end of the HUB. The power cable that plugs into the adapter is much longer.
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- Inaccurate
- Michael R P on Jul 13, 2017
- Purchased on Oct 9, 2016
maybe 3 foot - you may need ext cable
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- Inaccurate
- WAYNE W on Jul 14, 2017
- Purchased on Aug 23, 2016
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Will this dock charge the device that it is plugged into?
Kenneth N
on Nov 26, 2016
BEST ANSWER: Only if it is plugged into the computer.
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- Inaccurate
- James R on Jan 2, 2017
- Purchased on Nov 21, 2016
BEST ANSWER: Only if it is plugged into the computer.
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- James R on Jan 2, 2017
- Purchased on Nov 21, 2016
No, it won't. It is a serious drawback.
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- Robert B on Dec 5, 2016
- Purchased on May 7, 2016
I do have a wireless keyboard plugged in continually, kinda crazy defeating the wireless feature, but it does keep it charged. So yes I think it does charge devices plugged into it.
- Reply
- Inaccurate
- Larry G on Dec 5, 2016
- Purchased on Jun 20, 2016
No, to do that it would have to have an amplifier supplying the power, and it lacks that.
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- Richard K on Dec 23, 2016
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Has anyone used this with a wireless usb device? If, so how did it work with it?
A shopper
on Jul 20, 2018
BEST ANSWER: I have used it with a wireless device. It worked well. No fribbles
- Reply
- Inaccurate
- Sylvia J P on Jul 20, 2018
- Purchased on Nov 2, 2017
BEST ANSWER: I have used it with a wireless device. It worked well. No fribbles
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- Inaccurate
- Sylvia J P on Jul 20, 2018
- Purchased on Nov 2, 2017
I use it with a wireless mouse and it works great.
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- Inaccurate
- William Clark J on Jul 20, 2018
- Purchased on Mar 1, 2018
It works the same way as any usb device, you see some improvement it depends on the wireless device.
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- Inaccurate
- Mark M on Jul 20, 2018
- Purchased on Aug 16, 2017
No, never tried to use with a wireless device.
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- ERNEST C. R on Jul 20, 2018
- Purchased on Nov 24, 2017
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Will this power multiple USB devices? I have 2015 MacBook and sometimes need to connect a HDD and DVD/CD.
Bruce C
on Feb 2, 2017
BEST ANSWER: Yes it works fine if you plug in the power adapter that comes with it.
- Reply
- Inaccurate
- Jeff L on Feb 2, 2017
- Purchased on Nov 25, 2016
BEST ANSWER: Yes it works fine if you plug in the power adapter that comes with it.
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- Inaccurate
- Jeff L on Feb 2, 2017
- Purchased on Nov 25, 2016
My four port version runs a keyboard, mouse and portable dvd simultaneously. It has a port for an external power supply (which I don't have and have never needed).
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- Inaccurate
- John M on Feb 12, 2017
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What are the dimensions of this hub? Specifically wondering about the length.
New User U
on Sep 26, 2023
BEST ANSWER: It's 7-1/4" long (about 184 mm), roughly 1-1/2" deep (nearly 40 mm), and a little less than 3/4" thick (nearly 20 mm) at its thickest point.
The attached cable extends about 19" (or a little less than 49 cm) from the body.
The attached cable extends about 19" (or a little less than 49 cm) from the body.
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- Inaccurate
- David S on Oct 2, 2023
- Purchased on Aug 17, 2023
BEST ANSWER: It's 7-1/4" long (about 184 mm), roughly 1-1/2" deep (nearly 40 mm), and a little less than 3/4" thick (nearly 20 mm) at its thickest point.
The attached cable extends about 19" (or a little less than 49 cm) from the body.
The attached cable extends about 19" (or a little less than 49 cm) from the body.
- Reply
- Inaccurate
- David S on Oct 2, 2023
- Purchased on Aug 17, 2023
7" inches long - 5/8" of an inch thick - 1 - 1/2" inches wide
- Reply
- Inaccurate
- Don on Oct 2, 2023
- Purchased on Mar 16, 2023
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optional power adapter - Cust reviews state this came with the 5V power adapter. Now the Specs say its Optional? Where would I get the 5V adapter? Plugging in external drives needs more power than the USB buss can provide.
PNW Mike
on Mar 25, 2021
BEST ANSWER: When I purchased this item in mid-2023 it no longer came with a power adapter, and when I asked which model they recommended, they told me that they do not sell any such adapter.
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- Inaccurate
- David S on Oct 2, 2023
- Purchased on Aug 17, 2023
BEST ANSWER: When I purchased this item in mid-2023 it no longer came with a power adapter, and when I asked which model they recommended, they told me that they do not sell any such adapter.
- Reply
- Inaccurate
- David S on Oct 2, 2023
- Purchased on Aug 17, 2023
It does come with the power adapter. If you are using something like an external drive, then the power adapter is there to help. If you're just connecting a low power device like a mouse or a thumb drive, the power adapter isn't required, which is why the description says it's optional.
- Reply(1)
- Inaccurate
- Erik W on Mar 25, 2021
- Purchased on May 8, 2020
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Which AC power supply works with this hub?
David S
on Aug 24, 2023
BEST ANSWER: Hello,
Unfortunately we do not carry the power supply. It would be a 5 VDC 4A with a 3.5mm barrel adapter.
Unfortunately we do not carry the power supply. It would be a 5 VDC 4A with a 3.5mm barrel adapter.
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- Inaccurate
- Coty R Staff on Aug 31, 2023
BEST ANSWER: Hello,
Unfortunately we do not carry the power supply. It would be a 5 VDC 4A with a 3.5mm barrel adapter.
Unfortunately we do not carry the power supply. It would be a 5 VDC 4A with a 3.5mm barrel adapter.
- Reply
- Inaccurate
- Coty R Staff on Aug 31, 2023
Hello,
Thank you for your inquiry. This will work with a 5 VDC 4A power supply.
Thank you for your inquiry. This will work with a 5 VDC 4A power supply.
- Reply(1)
- Inaccurate
- Coty R Staff on Aug 31, 2023
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Is there a USB c extension cable available?
Paul R
on Dec 4, 2016
BEST ANSWER: Hello, thank you for your question. Please see these items for extensions cables.
http://www.monoprice.com/category?c_id=102&cp_id=10303&cs_id=1030322
http://www.monoprice.com/category?c_id=102&cp_id=10303&cs_id=1030322
- Reply(3)
- Inaccurate
- Jericho L Staff on Dec 8, 2016
The question is asking for a Female USB-C to Male USB-C Extension Cable. The link provided points to a USB-A Cable
Did you ever find one? I don't know if Monoprice carries it, from my search.
I didn't find it on monoprice, but found a USB-C 3.1 Male To Female Extension Cable on another site that also sells Monoprice parts... not allowed to say the name, but think rainforest, if like me you want to be able to put the hub on your desk and your pc is more than 11 inches from the desk.. I think they expect this to be used for laptops more than anything else, not sure why no one considers PC use cases.
BEST ANSWER: Hello, thank you for your question. Please see these items for extensions cables.
http://www.monoprice.com/category?c_id=102&cp_id=10303&cs_id=1030322
http://www.monoprice.com/category?c_id=102&cp_id=10303&cs_id=1030322
- Reply(3)
- Inaccurate
- Jericho L Staff on Dec 8, 2016
The question is asking for a Female USB-C to Male USB-C Extension Cable. The link provided points to a USB-A Cable
Did you ever find one? I don't know if Monoprice carries it, from my search.
I didn't find it on monoprice, but found a USB-C 3.1 Male To Female Extension Cable on another site that also sells Monoprice parts... not allowed to say the name, but think rainforest, if like me you want to be able to put the hub on your desk and your pc is more than 11 inches from the desk.. I think they expect this to be used for laptops more than anything else, not sure why no one considers PC use cases.
Vote for the best answer above!
Regarding SuperSpeed 7-Port USB-C Hub, Gray, Product # 14909, $26.99 - the hub has USB - C connector, what if the laptop has a regular USB outlet?
Viren V
on Feb 12, 2017
BEST ANSWER: Hi, you can try searching product 21672 for a 7-port USB 3.0 Hub to use with a laptop with regular USB ports. Thank you.
- Reply
- Inaccurate
- Irv S Staff on Apr 12, 2017
BEST ANSWER: Hi, you can try searching product 21672 for a 7-port USB 3.0 Hub to use with a laptop with regular USB ports. Thank you.
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- Inaccurate
- Irv S Staff on Apr 12, 2017
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How much power does this device deliver to the laptop? I.e. what is the wattage of the included power adapter? Is it sufficient to recharge a laptop like a Carbon X1 or MacBook Pro?
Adam K
on Jan 9, 2018
BEST ANSWER: It’s not a power charger, it probably uses power from the laptop to power the usb drivers. It’s mainly to hook up exterior devices that have a usb plug instead of a usb-c
- Reply
- Inaccurate
- Vanessa C on Apr 22, 2019
- Purchased on Oct 13, 2018
BEST ANSWER: It’s not a power charger, it probably uses power from the laptop to power the usb drivers. It’s mainly to hook up exterior devices that have a usb plug instead of a usb-c
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- Inaccurate
- Vanessa C on Apr 22, 2019
- Purchased on Oct 13, 2018
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Has anyone used this hub with a wireless usb device? If so, how was the performance?
Algernon C. P
on Jul 20, 2018
BEST ANSWER: I bought this to connect my peripherals after getting a new hp laptop that had only one usb port. I currently have a mouse and a speaker connected but occasionally use it for an external hd. It has worked flawlessly and therefore I recommend it without reservation. Your needs may be different and the performance may therefore be different.
- Reply(1)
- Inaccurate
- William Clark J on Jul 20, 2018
- Purchased on Mar 1, 2018
I use it for a wireless mouse without a problem.
- Reply
- William Clark J on Jul 20, 2018
BEST ANSWER: I bought this to connect my peripherals after getting a new hp laptop that had only one usb port. I currently have a mouse and a speaker connected but occasionally use it for an external hd. It has worked flawlessly and therefore I recommend it without reservation. Your needs may be different and the performance may therefore be different.
- Reply(1)
- Inaccurate
- William Clark J on Jul 20, 2018
- Purchased on Mar 1, 2018
I use it for a wireless mouse without a problem.
- Reply
- William Clark J on Jul 20, 2018
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I have 5 powered USB-3 drives. If I use the hub's power supply, will it serve all 5 drives?
Michael B
on Jul 12, 2019
BEST ANSWER: Thank you for your question.
Yes, that would be possible.
Yes, that would be possible.
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- Inaccurate
- Tyler C Staff on Sep 19, 2019
BEST ANSWER: Thank you for your question.
Yes, that would be possible.
Yes, that would be possible.
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- Inaccurate
- Tyler C Staff on Sep 19, 2019
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If I plug this in into a USB wall outlet, can it be used to charge multiple devices?
A shopper
on Nov 10, 2019
BEST ANSWER: Thank you for your question.
No, the USB-C connection is for connecting to a computer.
We cannot guarantee this would work with with a wall outlet.
No, the USB-C connection is for connecting to a computer.
We cannot guarantee this would work with with a wall outlet.
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- Inaccurate
- Tyler C Staff on Dec 5, 2019
BEST ANSWER: Thank you for your question.
No, the USB-C connection is for connecting to a computer.
We cannot guarantee this would work with with a wall outlet.
No, the USB-C connection is for connecting to a computer.
We cannot guarantee this would work with with a wall outlet.
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- Inaccurate
- Tyler C Staff on Dec 5, 2019
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What amperage is the power adapter?
Matthew R
on Sep 6, 2021
BEST ANSWER: There is no included power adapter
- Reply
- Inaccurate
- David R on Sep 6, 2021
- Purchased on Jul 24, 2021
BEST ANSWER: There is no included power adapter
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- Inaccurate
- David R on Sep 6, 2021
- Purchased on Jul 24, 2021
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Has any one used it with an audio interface?
A shopper
on Oct 3, 2022
BEST ANSWER: No, I reserve a port for my interface only. I use the hub for all the little stuff, keyboard, mouse, USB music keyboard. If you check the transfer rates for everything in your system, you can strategize which things can go in a hub and which need their own port. That said, this hub works flawlessly!
- Reply
- Inaccurate
- Mike D on Oct 3, 2022
- Purchased on Aug 9, 2022
BEST ANSWER: No, I reserve a port for my interface only. I use the hub for all the little stuff, keyboard, mouse, USB music keyboard. If you check the transfer rates for everything in your system, you can strategize which things can go in a hub and which need their own port. That said, this hub works flawlessly!
- Reply
- Inaccurate
- Mike D on Oct 3, 2022
- Purchased on Aug 9, 2022
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Does this hub enumerate additional USB ports?
A shopper
on Mar 20, 2023
BEST ANSWER: Hello,
Thank you for your inquiry. Yes this does enumerate additional USB ports.
Thank you for your inquiry. Yes this does enumerate additional USB ports.
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- Inaccurate
- Coty R Staff on Jul 18, 2023
BEST ANSWER: Hello,
Thank you for your inquiry. Yes this does enumerate additional USB ports.
Thank you for your inquiry. Yes this does enumerate additional USB ports.
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- Inaccurate
- Coty R Staff on Jul 18, 2023
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Under what circumstances would I need the power supply?
A shopper
on Oct 30, 2023
BEST ANSWER: Hello,
Thank you for your inquiry. The only time you would need the power supply is when running USB enabled devices that use higher amounts of power. As example some portable hard drives will require more power than just the USB will deliver which would require the use of the power supply.
Thank you for your inquiry. The only time you would need the power supply is when running USB enabled devices that use higher amounts of power. As example some portable hard drives will require more power than just the USB will deliver which would require the use of the power supply.
- Reply
- Inaccurate
- Coty R Staff on Nov 8, 2023
BEST ANSWER: Hello,
Thank you for your inquiry. The only time you would need the power supply is when running USB enabled devices that use higher amounts of power. As example some portable hard drives will require more power than just the USB will deliver which would require the use of the power supply.
Thank you for your inquiry. The only time you would need the power supply is when running USB enabled devices that use higher amounts of power. As example some portable hard drives will require more power than just the USB will deliver which would require the use of the power supply.
- Reply
- Inaccurate
- Coty R Staff on Nov 8, 2023
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Does this hub connect via USB 3.1 Type C at 10GBs, So if I used multiple 5GBs USB 3.0 Type A ports on the hub, their combined bandwidth would be upto 10GBs but indifividually 5GBs?
New User U
on Nov 9, 2017
Will using a USB-C extension cable degrade the speed?
Sebastian P
on Apr 24, 2018
What is the size of the power adapter, mine did not come with it included?
A shopper
on Oct 25, 2021
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Rated 3 out of 5
Probably perfectly OK, but some users will need an AC supply for it
It looks very nice, but it doesn't come with an AC power supply and you don't seem to offer one for it. So I don't know yet whether I can use it as I had planned to or not.
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Rated 4 out of 5
Working as expected
Looks just as described. Have old hard drives connected and it's doing job. Currently there is no need for AC power but I get the feeling that will change...hope I'm wrong.
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Rated 3 out of 5
The hub's great, customer service, less so...
The hub itself is great; it did not however include the power supply (as advertised) and, upon contacting customer service rather send just shipping the power supply, the hub had to be returned (in the original packaging w/all paperwork) before a replacement would be sent; too much work for too little return, so in future I'll be using other vendors for these peripherals...
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Rated 5 out of 5
Arrived on time, feels solid, works well.
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Rated 5 out of 5
This is a great USB hub!
We love this Hub for our business laptop because it allows us to use a number of our USB accessories for patients that we see in their homes. If it also had a power pass-through, it would be the ultimate ? :-)
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Rated 1 out of 5
did not perform to expectations
My Mac was unable to successfully power four USB devices using the adapter. Two of these were bluetooth interfaces for a keyboard and mouse. Response for keyboard and mouse was flaky at best and nonexistent when these were more than about 15" away. The other two ports were an Ethernet adapter and an external hard drive (Time Machine enabled).
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Rated 5 out of 5
Works well with MacBook Pro
Using this with my MacBook Pro. Replaced a couple of adapters.
Bright Blue LED if you are oversensitive to those things.
Cable is 18" long, AC Adapter not included. So far so good with up to 5 devices attached
Bright Blue LED if you are oversensitive to those things.
Cable is 18" long, AC Adapter not included. So far so good with up to 5 devices attached
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Rated 5 out of 5
Works great!
Plenty of USB ports and looks nice on my desk!
Just an FYI: it does not come with the DC 5v power adapter.
Just an FYI: it does not come with the DC 5v power adapter.
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Rated 2 out of 5
I'm finding that even with an external power supply to keep my gadgets happy I often lose connections to various things like my keyboard and mouse.
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Rated 5 out of 5
Cool looking, but I can't plug it into my laptop so had to buy another hub that was more functional but not quite as slick looking
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