Monoprice True Wireless Earphones IPX4 Sweatproof, Bluetooth 5, Mic and Portable Charging Case with Auto On/Off
Product # 30878
$49.99
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$49.99
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$49.99
Qty: 10-19
$49.99
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$49.99
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$49.99
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Questions and Answers
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Browse 65 questions
Browse 65 questions
and 164 answers
What is the charging port? USB C? Micro USB?
austin s
on Jun 13, 2018
BEST ANSWER: Each earbud charges in the carrying case with contact-pins, but the whole case charges with micro-usb
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- Inaccurate
- Chris A on Jun 14, 2018
- Purchased on May 25, 2018
BEST ANSWER: Each earbud charges in the carrying case with contact-pins, but the whole case charges with micro-usb
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- Inaccurate
- Chris A on Jun 14, 2018
- Purchased on May 25, 2018
It's Micro USB. And while I'm at it (I should do a review)... I bought this mostly for phone calls and secondarily for music. Musically, there is no discernible bass, but the treble is quite clear. I heard songs I know from years ago and could suddenly hear the lyrics. But these are no beats.
As for phone calls, because the ear pieces seal (a plus for me), they are quite annoying for talking on the phone.
Mini-review done.
As for phone calls, because the ear pieces seal (a plus for me), they are quite annoying for talking on the phone.
Mini-review done.
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- Inaccurate
- Johnny K on Jun 14, 2018
- Purchased on May 26, 2018
The charging box port is micro USB. I holds a charge for quite a while. I usually only change the box once a week or so. And it always keeps the ear buds fully charged.
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- Inaccurate
- Francis W on Jun 15, 2018
- Purchased on May 25, 2018
There is a Micro USB port on the back of the charging box. So far it's been a really well made ear phones. I would recommend them
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- marc g on Jun 23, 2018
- Purchased on May 30, 2018
Charging is all done via Micro USB; the pods themselves charge via the storage case.
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- DF on Jun 14, 2018
- Purchased on May 29, 2018
micro usb. IIRC, it comes with a cable, but no brick.
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- Inaccurate
- Matthew F on Jun 13, 2018
- Purchased on May 30, 2018
its a micro usb on the back of the case
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- Steven A on Jun 14, 2018
- Purchased on May 25, 2018
Micro USB. Short cable included.
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- Jonathan S on Jun 14, 2018
- Purchased on Jun 3, 2018
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How can you tell the right from the left earbud? They appear identical to me.
Michal M
on Oct 10, 2018
BEST ANSWER: When you remove them from the case or turn them on you will hear "Power on" from each bud. When both have powered on you will hear "Connected" from each one. Then the left one will say "Left channel" then the right will say "Right channel" followed by the left one saying "Second device connected".
If you only power on the left bud it will say "Power on" and about 10 seconds later it will say "Connected" once it connects to your bluetooth device
If you only power on the right bud it will only say "Power on" since it is only a slave to the left one and will not not connect or say "Connected" on its own.
If you only power on the left bud it will say "Power on" and about 10 seconds later it will say "Connected" once it connects to your bluetooth device
If you only power on the right bud it will only say "Power on" since it is only a slave to the left one and will not not connect or say "Connected" on its own.
- Reply(1)
- Inaccurate
- Daniel B on Oct 10, 2018
- Purchased on May 29, 2018
BEST ANSWER: When you remove them from the case or turn them on you will hear "Power on" from each bud. When both have powered on you will hear "Connected" from each one. Then the left one will say "Left channel" then the right will say "Right channel" followed by the left one saying "Second device connected".
If you only power on the left bud it will say "Power on" and about 10 seconds later it will say "Connected" once it connects to your bluetooth device
If you only power on the right bud it will only say "Power on" since it is only a slave to the left one and will not not connect or say "Connected" on its own.
If you only power on the left bud it will say "Power on" and about 10 seconds later it will say "Connected" once it connects to your bluetooth device
If you only power on the right bud it will only say "Power on" since it is only a slave to the left one and will not not connect or say "Connected" on its own.
- Reply(1)
- Inaccurate
- Daniel B on Oct 10, 2018
- Purchased on May 29, 2018
They literally tell you when you first put them in your ears: "Left Channel"; "Right Channel". I've never had a problem with that, though. The left one goes straight from the left spot in the case to my left ear and back again, etc. Since the buds need to be in the case to recharge, there's never much reason for them to be anywhere else.
I don't see any identifying markings on them, they appear to be physically identical.
I don't see any identifying markings on them, they appear to be physically identical.
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- Jonathan F on Oct 10, 2018
- Purchased on Jun 2, 2018
They are identicle except for which is left and which is right audio. Since I dont listen to things where the panning matters, I just pop them in. They fit exactly the same. If the panning is an issue, I would suggest switching out one earpiece with one of a different dfeeent color.
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- Matt M on Oct 11, 2018
- Purchased on Jun 4, 2018
I personally can't tell just by looking at them. But when you turn them on, they tell you audibly in the earpiece whether they are left or right.
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- David B on Oct 10, 2018
- Purchased on Jun 7, 2018
They are labeled R and L, but it's difficult to see in anything less that full daylight. They are wearable interchangeably in my experience,
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- Zachary F on Oct 10, 2018
- Purchased on Jun 7, 2018
They are marked 'L' and 'R' respectively. They also audibly announce what side channel each is when turned on.
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- Jonathan S on Oct 10, 2018
- Purchased on Jun 3, 2018
The earbuds identify audibly “left channel” and “right channel” when powered up and paired.
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- Michael R on Oct 11, 2018
- Purchased on Jun 6, 2018
Next to the contacts you will see a letter "R" or "L" it's barely visible, but it's there.
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- Inaccurate
- Brian B on Oct 10, 2018
- Purchased on May 27, 2018
On the earbud side there is a small "R" and a small "L". It's pretty hard to see
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- Joey C on Oct 10, 2018
- Purchased on May 30, 2018
Near the contacts there’s an L and R printed on them, fairly faint on mine.
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- Francisco C on Oct 10, 2018
- Purchased on May 28, 2018
The Left one is marked with an “L” next to the battery contacts
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- Ryan N on Oct 10, 2018
- Purchased on May 25, 2018
There is an "L" on the Left one and and "R" on the Right one.
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- Inaccurate
- Kevin M on Oct 10, 2018
- Purchased on May 31, 2018
"L" and "R" stenciled adjacent to metal charging contacts
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- Inaccurate
- Rodney Craig B on Oct 10, 2018
- Purchased on Jun 6, 2018
There is an L and R on the respective ear buds
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- Inaccurate
- Darren R on Oct 10, 2018
- Purchased on Jun 26, 2018
They are marked 'L' and 'R' respectively.
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- Inaccurate
- Jonathan S on Oct 10, 2018
- Purchased on Jun 3, 2018
There is an L and an R on the inside.
- Reply
- Inaccurate
- Bill L on Oct 10, 2018
- Purchased on Jun 5, 2018
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How do you charge yourMonoprice True Wireless?
A shopper
on Nov 24, 2018
BEST ANSWER: The earphones go back into the case. There is a Micro-B connector that you plug your USB cable to your charger.
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- Inaccurate
- Dave L Staff on Nov 29, 2018
BEST ANSWER: The earphones go back into the case. There is a Micro-B connector that you plug your USB cable to your charger.
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- Dave L Staff on Nov 29, 2018
the case is your charging station. There's a USB cable, only about 3 in Long, that you plug into your laptop or whatever and then the other end goes into the case. You place the earbuds in the case and they charge while they're being stored.
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- Inaccurate
- John A on Nov 30, 2018
- Purchased on Jun 6, 2018
The case has a battery in it, with four metal pins that connect to the headphones. The case itself charges via a USB Micro Type B plus (common on older Android phones and most small consumer electronics).
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- Alex M Panger on Nov 29, 2018
- Purchased on Jun 6, 2018
if you buy them, monoprice will email you to answer other peoples questions constantly. These are great headphones for people who want to help monoprices customers.
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- Inaccurate
- Brad K on Nov 29, 2018
- Purchased on Jun 4, 2018
The case is a charging pod, essentially. It has a built-in battery that will charge the earbuds about 4 or 5 times before the case needs to be charged.
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- Inaccurate
- David B on Nov 29, 2018
- Purchased on Jun 7, 2018
Return the earbuds to the case and they recharge from the battery built into the case. The case recharges via micro USB connection.
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- Inaccurate
- Daniel B on Nov 30, 2018
- Purchased on May 29, 2018
With a charging cable that can be plugged into the case. The case is like a power bank for the ear buds.
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- Inaccurate
- James T on Nov 29, 2018
- Purchased on Jun 4, 2018
It comes with a USB to Mini USB for charging. These are amazing, the charge lasts about four hours.
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- Inaccurate
- Brandon P on Nov 30, 2018
- Purchased on Jun 9, 2018
It has a micro USB on the case. The earbuds charge when they are in the case.
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- Inaccurate
- MJ Construction on Nov 29, 2018
- Purchased on Jun 4, 2018
use the USB cord and insert it in the back of the base.
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- Inaccurate
- Ron M on Nov 30, 2018
- Purchased on May 25, 2018
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Did anyone get a manual explaining the pairing process and the use of buttons? I received nothing.
Laurene F
on Sep 15, 2018
BEST ANSWER: Product manual is available from the product page below the description.
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- Inaccurate
- Dave L Staff on Sep 17, 2018
BEST ANSWER: Product manual is available from the product page below the description.
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- Dave L Staff on Sep 17, 2018
Yes, I have the manual - it's minimal but adequate - about 200KB. I'm not sure how to get it to you though. I can tell you that if you put the earphones in your ears and press the LEFT (main) button, you will hear: "pairing" as it joins the right earphone. If your smart phone's blue tooth is turned on , "TWS" will appear as a new device. Click or select it. After the first pairing, when you put the earphones in your ear press the left button, you'll hear "pairing" followed by "pairing with second device" as it pairs with your phone. When you put the earphones into their charger, they unpair, turn off, and start charging. If you have a specific other question, I'll try to answer it for you.
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- Inaccurate
- Bennett W on Sep 17, 2018
- Purchased on May 25, 2018
The link is at the bottom of the product page, but here's the link text:
https://downloads.monoprice.com/files/manuals/30878_Manual_180627.pdf
https://downloads.monoprice.com/files/manuals/30878_Manual_180627.pdf
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- New User U on Sep 17, 2018
- Purchased on May 25, 2018
You can hold down on the button for roughly 5 seconds to pair If I remember correctly and approximately 10 seconds to shut them off. Pretty typical that you can also click the button once to stop or start your media too.
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- Inaccurate
- Jon S on Sep 18, 2018
- Purchased on May 23, 2018
Try this... https://downloads.monoprice.com/files/manuals/30878_Manual_180627.pdf
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- Inaccurate
- Bruce R on Sep 18, 2018
- Purchased on May 25, 2018
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- Brian M on Sep 17, 2018
- Purchased on May 23, 2018
Yes. I received a very brief folded paper manual explaining pairing and button operation. It may be in the bottom of the box.
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- Inaccurate
- Francis W on Sep 17, 2018
- Purchased on May 25, 2018
Im sure the folks at MP will gladly walk you through the process!
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- BillyJ on Sep 23, 2018
- Purchased on May 25, 2018
Correction, I said TWS in your smart phone - It's MP-TWE.
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- Inaccurate
- Bennett W on Sep 17, 2018
- Purchased on May 25, 2018
There was a getting started user guide in the box.
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- Lynn S on Sep 20, 2018
- Purchased on May 25, 2018
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How do you charge yourMonoprice True Wireless?
A shopper
on Nov 24, 2018
BEST ANSWER: The earphones go back into the case. There is a Micro-B connector that you plug your USB cable to your charger.
- Reply
- Inaccurate
- Dave L Staff on Nov 29, 2018
BEST ANSWER: The earphones go back into the case. There is a Micro-B connector that you plug your USB cable to your charger.
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- Inaccurate
- Dave L Staff on Nov 29, 2018
These are worth double the value. They work flawlessly, sound great and connect effortlessly. They come with several size ear buds, a very nice charging station and are as clear as a bell. I would buy again and again. They are small enough that they fit almost un-noticed.
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- Inaccurate
- Matthew M on Nov 30, 2018
- Purchased on Jun 11, 2018
The case plugs into a wall charger, same as charging a cell phone. Just keep the earphones in the case during this. While on the go, the case acts as a battery and will charge the earphones when they are stored in it.
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- Inaccurate
- Blake B on Nov 29, 2018
- Purchased on Jun 18, 2018
You charge the case with the micro USB port and the case will recharge the ear buds several times before the case needs charging again.
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- Inaccurate
- Wesley O on Nov 30, 2018
- Purchased on Jun 22, 2018
The individual earbuds charge via the case which has battery life for a few charges of the earbuds. The case is charged via USB.
- Reply
- Inaccurate
- Stephan W on Nov 30, 2018
- Purchased on Jun 13, 2018
The case is the charger. They charge while in the case (when plugged in). There is a USB cord that comes with it.
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- Inaccurate
- COLIN T on Nov 30, 2018
- Purchased on Jun 14, 2018
The case is the charger. Drop them in and they charge. To charge the case you have to use a MIcro USB B cable.
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- don k on Nov 29, 2018
- Purchased on Jun 24, 2018
By plugging in the USB Cable to the charging port on the case
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- Murray S on Nov 29, 2018
- Purchased on Jun 23, 2018
They charge in the case. The case plugs into a usb cord
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- Inaccurate
- Josh N on Nov 29, 2018
- Purchased on Jun 25, 2018
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Are these better than AirPods?
Christian P
on May 2, 2019
BEST ANSWER: My Answer: Because I don't own AirPods, I can't directly compare them, but the reason I bought these instead of
AirPods is because these fit snuggly and comfortably in the ear whereas I'm concerned that AirPods, like the older corded Apple earphones, won't fit as well and will fall out with activity (these don't)l. Also, the price is certainly much more favorable. MonoPrice: I accidentally clicked on the "inappropriate question" button. This WAS MY CLUMSINESS AND WAS A MISTAKE. Sorry.
AirPods is because these fit snuggly and comfortably in the ear whereas I'm concerned that AirPods, like the older corded Apple earphones, won't fit as well and will fall out with activity (these don't)l. Also, the price is certainly much more favorable. MonoPrice: I accidentally clicked on the "inappropriate question" button. This WAS MY CLUMSINESS AND WAS A MISTAKE. Sorry.
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- Inaccurate
- Bennett W on May 2, 2019
- Purchased on Nov 23, 2018
BEST ANSWER: My Answer: Because I don't own AirPods, I can't directly compare them, but the reason I bought these instead of
AirPods is because these fit snuggly and comfortably in the ear whereas I'm concerned that AirPods, like the older corded Apple earphones, won't fit as well and will fall out with activity (these don't)l. Also, the price is certainly much more favorable. MonoPrice: I accidentally clicked on the "inappropriate question" button. This WAS MY CLUMSINESS AND WAS A MISTAKE. Sorry.
AirPods is because these fit snuggly and comfortably in the ear whereas I'm concerned that AirPods, like the older corded Apple earphones, won't fit as well and will fall out with activity (these don't)l. Also, the price is certainly much more favorable. MonoPrice: I accidentally clicked on the "inappropriate question" button. This WAS MY CLUMSINESS AND WAS A MISTAKE. Sorry.
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- Inaccurate
- Bennett W on May 2, 2019
- Purchased on Nov 23, 2018
They have replaceable ear tips, so if your ears don't fit Apple's one size fits all model, then yes, they are better. They also look much less ridiculous than AirPods. I've never used AirPods, so I can't speak to audio quality or Bluetooth range.
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- John O on May 2, 2019
- Purchased on May 25, 2018
The audio quality is very good, good base levels and also they have passive noise cancellation, which in my opinion helps the audio quality even more. AirPods do not have the noise cancellation.
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- Lynn S on May 2, 2019
- Purchased on May 25, 2018
I would not say better but since they cost 1/3rd the price they are really good. Great sound to wear when exercising or going on walks. Very comfortable to wear and pair with bluetooth.
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- Errol B on May 2, 2019
- Purchased on May 28, 2018
I much prefer them to AirPods. They are comfortable and stay in your ears.
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- Ron M on May 2, 2019
- Purchased on May 25, 2018
No. Charger doesn’t work any more. Sound was never great.
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- John D on May 2, 2019
- Purchased on May 27, 2018
They are a very good alternative.
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- Andrew C on May 2, 2019
- Purchased on May 25, 2018
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i threw away the instructions on accident and have no idea how to pair them! Do you know how?
A shopper
on Jan 5, 2019
BEST ANSWER: Manual is downloadable from the bottom of the product description page. Press and hold power for 3 seconds when turning them on. Look for MP-TWE on devise search.
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- Inaccurate
- Dave L Staff on Jan 7, 2019
BEST ANSWER: Manual is downloadable from the bottom of the product description page. Press and hold power for 3 seconds when turning them on. Look for MP-TWE on devise search.
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- Inaccurate
- Dave L Staff on Jan 7, 2019
Once the battery is charged, hold the button down on one of the ear pieces until you hear the voice say "pairing" and watch for "MP-TWE" to show up on your Bluetooth device. Select that and it should be paired. The voice will then say "connected".
In my experience, the earpiece may power on when you first remove it from the charging base. In this case, you may need to hold the button down until you hear "power off." Then begin the sequence I shared above by holding the button down. It will first "power on" and then say "pairing".
In my experience, the earpiece may power on when you first remove it from the charging base. In this case, you may need to hold the button down until you hear "power off." Then begin the sequence I shared above by holding the button down. It will first "power on" and then say "pairing".
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- Patrick L on Jan 10, 2019
- Purchased on Jun 14, 2018
The user manual is on the description page. Scroll down and you will find it on the left side. Directions are as follows: Power On & Pairing: Turn on the left and right earbuds by pressing the MFB on both earphones for 3 seconds. The earphones will automatically enter the pairing mode. Search the list of available Bluetooth devices fir the name "MP-TEW", then select it to connect. The earphones will give the following voice prompts: Power ON-->Connect-->Left Channel(Pairing)-->Right Channel
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- David K on Jan 9, 2019
- Purchased on Jun 11, 2018
**Make sure no other bluetooth devices are on.**
1. Only put on right (R) bluetooth earbud. Now turn on left (L) bluetooth earbuds by holding down button with your left hand. Now put it in ear.
2. Turn on bluetooth capability from desired device (cell phone, pc, etc).
3. Look for "MP-TWE"
4. Pair items.
5. Earbud will verbally say "second device connected"
6. Device & ear ups are ready for use.
1. Only put on right (R) bluetooth earbud. Now turn on left (L) bluetooth earbuds by holding down button with your left hand. Now put it in ear.
2. Turn on bluetooth capability from desired device (cell phone, pc, etc).
3. Look for "MP-TWE"
4. Pair items.
5. Earbud will verbally say "second device connected"
6. Device & ear ups are ready for use.
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- Inaccurate
- Emilia A on Jan 7, 2019
- Purchased on Jun 27, 2018
make sure your bluetooth on your device is on, then hold the right (I actually believe either) bud's button down for a few seconds.
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- Elliott F on Jan 7, 2019
- Purchased on Jun 13, 2018
https://fccid.io/2ADDH-30878/User-Manual/User-Manual-3771126.pdf or Google Monoprice true wireless earphones manual
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- Inaccurate
- Irene G on Jan 7, 2019
- Purchased on Jun 22, 2018
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How do I get the two earpiece to work at the same time? I can get the right side to work.
A shopper
on Feb 6, 2019
BEST ANSWER: I suggest making sure your case is charged. If it is, and the earbuds are also charged, they should both turn on when removed from the case. If that doesn't happen, or if they have turned themselves off due to disuse, you will need to turn each earbud on individually. Press the button on each for 1-2 seconds until each one turns on. If they are both charged, but still won't turn on, you may have a defective unit.
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- David B on Feb 6, 2019
- Purchased on Jun 7, 2018
BEST ANSWER: I suggest making sure your case is charged. If it is, and the earbuds are also charged, they should both turn on when removed from the case. If that doesn't happen, or if they have turned themselves off due to disuse, you will need to turn each earbud on individually. Press the button on each for 1-2 seconds until each one turns on. If they are both charged, but still won't turn on, you may have a defective unit.
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- Inaccurate
- David B on Feb 6, 2019
- Purchased on Jun 7, 2018
Make sure both are charged. Quickly put both in your ears - you should hear "power on", "connected - left channel connected, right channel connected - second device connected" as it connects to your phone etc. If you are only getting one to work the other is either off (push and hold the button) or you have a bad set, I imagine.
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- Matt M on Feb 6, 2019
- Purchased on Jun 4, 2018
the right and the left earbuds each have their own power button. Stick them in yours press the the power for the left button first and you should hear a message telling you that it powered on. Do the same for the right side and the two should automatically pair with one another.
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- John A on Feb 7, 2019
- Purchased on Jun 6, 2018
I have the same problem. As of a couple weeks ago both left and right were working, but now the left earpiece does not work (no charging light, does not turn on). Return them if they are still within warranty.
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- Rodney Craig B on Feb 6, 2019
- Purchased on Jun 6, 2018
Turn the left earpiece on. If it doesn't automatically turn on when removed from the charging case, then you can manually turn each earpiece on/off by hold the button on it for a few seconds.
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- Inaccurate
- Jonathan S on Feb 6, 2019
- Purchased on Jun 3, 2018
Please open a support ticket and submit an rma at monoprice.com , it sounds like your units are defective or incompatible with your device.
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- Brad K on Feb 6, 2019
- Purchased on Jun 4, 2018
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Is there a way to turn them off other than putting them back in the case?
A shopper
on May 29, 2018
BEST ANSWER: Buds will automatically and after several minutes turn themselves off after using them when out of the base AND while no longer connected to a device. Returning the buds to the base switches the white bud lights on and resumes charging them.
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- Eric L on Jan 5, 2019
- Purchased on Nov 21, 2018
BEST ANSWER: Buds will automatically and after several minutes turn themselves off after using them when out of the base AND while no longer connected to a device. Returning the buds to the base switches the white bud lights on and resumes charging them.
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- Inaccurate
- Eric L on Jan 5, 2019
- Purchased on Nov 21, 2018
I power mine off, and put them in the case, and the lights come on. I go to get them maybe a day or two later and the whole thing is dead. Its like when putting them in the case they turn back on or something.
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- Inaccurate
- Greg K on Nov 9, 2018
- Purchased on Jul 18, 2018
Once all of the paired Bluetooth devices are shut off, the buds will power themselves down after 10 minutes of going to Pairing mode.
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- Eric L on Jan 17, 2019
- Purchased on Nov 21, 2018
You can hold the button down for a few seconds and it will say “Power off”
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- Tyler J on May 30, 2018
- Purchased on May 23, 2018
Hold down the button on the earbuds until you hear Power off
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- Armando M on Nov 30, 2018
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Can these be used inside a motorcycle helmet while riding?
A shopper
on Jul 8, 2018
BEST ANSWER: Yes, although in virtually every state here in the US it is illegal to cover both ears at the same time.
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- Jennifer S on Nov 25, 2018
BEST ANSWER: Yes, although in virtually every state here in the US it is illegal to cover both ears at the same time.
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- Jennifer S on Nov 25, 2018
They fit, pretty well, within the confines of my ears so I would say yes.
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- Bruce R on Jul 8, 2018
- Purchased on May 25, 2018
Sorry I do not know- they work great so I think yes?
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- racbjn on Jul 8, 2018
- Purchased on May 25, 2018
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Will these work with my TV, Iphone, Mac Book, and Ipad?
A shopper
on Jul 9, 2018
BEST ANSWER: They will work with any bluetooth connection
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- New User U Staff on Jul 9, 2018
BEST ANSWER: They will work with any bluetooth connection
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- New User U Staff on Jul 9, 2018
These will work with your MacBook, Ipad, and Iphone as those devices have bluetooth capability. You will need a bluetooth transmitter to receive audio from your TV since this does not have audio in.
Monoprice Bluetooth Transmitter and Splitter
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- Elanor R on Jul 9, 2018
- Purchased on Jun 26, 2018
If your TV, iPhone, iPad and MAC book have Bluetooth connectivity then yes they should. They work very well with my Huawei P20 Pro Android phone and my LG TV which both have Bluetooth...
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- Daniel B on Jul 9, 2018
- Purchased on May 29, 2018
Can't speak for all of those, but so far I've used them with my iphone and ipad, so I assume they'd work with any bluetooth compatible device.
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- Adam L on Jul 9, 2018
- Purchased on Jun 24, 2018
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Do these work with samsung phones?
A shopper
on Jan 1, 2019
BEST ANSWER: They should work with any Bluetooth cellphone including Samsung. The only limitation of these headphones is that they don’t have the longest range since there’s no “cord” for an antenna
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- Chris A on Jan 2, 2019
- Purchased on May 25, 2018
BEST ANSWER: They should work with any Bluetooth cellphone including Samsung. The only limitation of these headphones is that they don’t have the longest range since there’s no “cord” for an antenna
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- Chris A on Jan 2, 2019
- Purchased on May 25, 2018
I have an iPhone but as long as your Samsung has Bluetooth capabilities, it will work.
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- BillyJ on Jan 1, 2019
- Purchased on May 25, 2018
Yes, it does work very well. Really sound great.
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- Sam S on Jan 1, 2019
- Purchased on May 25, 2018
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What is the expected battery life and do they have any controls for volume, changing tracks, answering calls?
A shopper
on Mar 27, 2018
BEST ANSWER: Batteries will last 2-4 hours. They have full control of volume, tracks, and calls.
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- Dave L Staff on May 8, 2018
BEST ANSWER: Batteries will last 2-4 hours. They have full control of volume, tracks, and calls.
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- Dave L Staff on May 8, 2018
You can answer and decline/end calls, advance to next track, and pause/play existing track. Volume and placing a call is done on the smartphone.
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- Michael E on Dec 21, 2018
- Purchased on Dec 17, 2018
I believe the volume, track, and call control is done by adjusting your connected device, e.g. your cell phone .
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- Bennett W on Jun 5, 2018
- Purchased on May 25, 2018
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Does the music automatically pause when you remove one earbud?
A shopper
on May 25, 2018
BEST ANSWER: No, the music will not pause when you remove your earbuds.
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- New User U Staff on May 25, 2018
BEST ANSWER: No, the music will not pause when you remove your earbuds.
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- New User U Staff on May 25, 2018
No, but all you have to do is tap the outside of the earbud and it pauses the music. It's very easy to do.
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- Bennett W on Jun 5, 2018
- Purchased on May 25, 2018
You can tap the button on either bud to pause or resume music. Tapping twice skips to next track.
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- Eric L on Jan 17, 2019
- Purchased on Nov 21, 2018
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How well will these stay in during exercise?
Alexander C
on May 25, 2018
BEST ANSWER: I ran in mine on Monday and am about to go out to run in them again today (Wednesday). They stayed in fine. They're small enough to go into the ear canal and be held in place by one of the folds in your ear that folds inwards.
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- Paul A C on Jun 6, 2018
- Purchased on May 25, 2018
BEST ANSWER: I ran in mine on Monday and am about to go out to run in them again today (Wednesday). They stayed in fine. They're small enough to go into the ear canal and be held in place by one of the folds in your ear that folds inwards.
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- Paul A C on Jun 6, 2018
- Purchased on May 25, 2018
I hit the treadmill to walk fast and they stay in. Also had no issues doing kettlebell swings and presses with them in. The only time they come remotely loose is when drinking.
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- Greg K on Aug 2, 2018
- Purchased on Jul 18, 2018
Thanks Greg
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- Alexander C on Aug 2, 2018
Not a problem: they come with 3 sizes of earbud so you can fit the ones that stick the best. I'm a 210 lb guy and the default buds work great for me.
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- Bennett W on Jun 5, 2018
- Purchased on May 25, 2018
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How long does the battery last while playing music mid volume continuously?
A shopper
on May 29, 2018
I've been consistently getting 2 hours 45 minutes of playing time before the left (master) bud runs out of power. The right bud will stay on for a while afterward, but will shut down automatically after about 10 minutes in this case.
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- Eric L on Jan 17, 2019
- Purchased on Nov 21, 2018
In my experience, no more than 3 hours. I listen to podcasts often and most of them are about an hour long so I can't get more than 2.5 - 3 podcasts in before I have to charge them and listen out loud or with a wired set of earbuds.
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- Alex V on Jul 6, 2018
- Purchased on Jun 13, 2018
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I use them while working out in the gym. With my phone in my right pocket, the headphones cut out quite a bit while working out. I switched the headphones to opposite ears and it helped. The main one is the left, so as long as phone is closest to the left speaker, it should be fine.
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- Danger Dave on Aug 15, 2018
I just received these head phones... while my iPhoneX is my left pocket with nothing in there. When I walk it drops often as well.
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- Chih C on Nov 29, 2018
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What is the reset procedure for these earbuds? The manual *refers* to a reset procedure, but does not explain it. BTW not looking for how to pair the earbuds with a device - just how to reset the earbuds' electronics themselves.
Eric L
on Jan 5, 2019
BEST ANSWER: As far as I can tell, turning them off by holding down the button on both earbuds until they say power off and then turning them both back on by pressing the buttons again is how you accomplish this. Note: this is without putting them back into the charge case.
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- Kody E on Jan 9, 2019
- Purchased on Dec 18, 2018
BEST ANSWER: As far as I can tell, turning them off by holding down the button on both earbuds until they say power off and then turning them both back on by pressing the buttons again is how you accomplish this. Note: this is without putting them back into the charge case.
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- Kody E on Jan 9, 2019
- Purchased on Dec 18, 2018
I don't know what you mean by reset the electronics.
The only thing you can do is pair these with another device. Basically follow the instructions to pair with another device and that's about all you can do to reset it.
The only thing you can do is pair these with another device. Basically follow the instructions to pair with another device and that's about all you can do to reset it.
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- John A on Jan 5, 2019
- Purchased on Jun 6, 2018
Hi Eric, monoprice asked me to assist with this question. Unfortunately there is no reset option but you can send the buds back to Monoprice. Please open a support ticket for further assistance.
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- Brad K on Jan 7, 2019
- Purchased on Jun 4, 2018
I got them as a gift and when paired it said "second device connected". Would be nice to have an ability to "forget" the first (or all) devices.
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- New User U on Mar 1, 2019
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Has anyone gone running in the rain with these?
david g
on Feb 2, 2019
BEST ANSWER: I have run in them. Ear plugs do not typically fit very well and these were no exception. They worked fine but I found I had to continue to touch them to keep them firmly in place.
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- Daryl E on Feb 2, 2019
- Purchased on May 28, 2018
BEST ANSWER: I have run in them. Ear plugs do not typically fit very well and these were no exception. They worked fine but I found I had to continue to touch them to keep them firmly in place.
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- Daryl E on Feb 2, 2019
- Purchased on May 28, 2018
I wouldn't recommend running with these as they don't anchor well in the ear.
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- Bruce R on Feb 2, 2019
- Purchased on May 25, 2018
No running in rain, but I sweat plenty while working out and no issues.
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- Christopher T on Feb 4, 2019
- Purchased on May 25, 2018
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Has anyone purchased these for wearing while riding a Motorcycle? I'm not as concerned with noise as I am with the mic working. The breakdown of the earbud does not show where the mic is. Is the mic pulling from within the ear canal or outside?
Ray P
on Mar 18, 2019
BEST ANSWER: Not sure where the mic is located but have been told it was difficult to understand me when I answered a few calls while outside, working in my yard. May be an issue while on a motorcycle but may be a little more helpful to have someone who rides to test it out for your specific circumstances.
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- Bruce R on Mar 20, 2019
- Purchased on May 25, 2018
BEST ANSWER: Not sure where the mic is located but have been told it was difficult to understand me when I answered a few calls while outside, working in my yard. May be an issue while on a motorcycle but may be a little more helpful to have someone who rides to test it out for your specific circumstances.
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- Bruce R on Mar 20, 2019
- Purchased on May 25, 2018
I own these and love them - good sound, pairs quickly with my cell phone, very convenient, good charging case, good pause control by pressing the outside of either earphone. Long run time per charge, Easy charging in the case. But. They don't have a mic. Sorry.
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- Bennett W on Mar 18, 2019
- Purchased on Nov 23, 2018
The mic is the little dot you see just below the large power button on the outside of the devices. if using while riding, be sure to attach a string or other dummy cord. They do tend to fall out somewhat easily. They do not have wind/noise reduction.
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- Lynn S on Mar 18, 2019
- Purchased on May 25, 2018
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Do these have noise canceling technology ?
A shopper
on Mar 14, 2018
No they do not, but once you have them in, it cuts down on the ambient noise around you a pretty good amount. I use them in a noisy gym with music playing, and i have no problem hearing my music as i would say middle of the road volume over everything else.
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- Greg K on Aug 2, 2018
- Purchased on Jul 18, 2018
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Can u make phone calls with this product?
A shopper
on Mar 18, 2018
BEST ANSWER: Yes, touch to activate the mic so you can use voice control.
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- Dave L Staff on May 8, 2018
BEST ANSWER: Yes, touch to activate the mic so you can use voice control.
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- Dave L Staff on May 8, 2018
Yes, and they work pretty good. Voice is only received through the left ear so they can be used while driving rather than having both in at once
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- Adam G on May 30, 2018
- Purchased on May 23, 2018
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Can you use one earphone at a time? Can you switch to the other one when the first one charges?
A shopper
on May 25, 2018
BEST ANSWER: ONLY Left side of the earphone can be used as one earphone since L side Is the receiver and has the master connection to the music source.
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- New User U Staff on May 25, 2018
BEST ANSWER: ONLY Left side of the earphone can be used as one earphone since L side Is the receiver and has the master connection to the music source.
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- New User U Staff on May 25, 2018
Unfotunately, no. The RH earbud connect to the LH earbud, not the device you're connecting to.
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- New User U on Sep 17, 2018
- Purchased on May 25, 2018
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Is it possible to use this on a motorcycle for music and phone calls?
A shopper
on May 29, 2018
Without a microphone right near your mouth no earbud set will work for phone calls on a motorcycle.
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- Blake W on Jun 6, 2018
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Can this unit be used with an Apple iPad?. A timely response will be greatly appreciated.
Volney B
on May 29, 2018
Worked well with my older iPad air Enter
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- Dean R on Nov 28, 2018
- Purchased on Nov 6, 2018
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How well do these isolate from external sound?
A shopper
on Jun 1, 2018
BEST ANSWER: As well as any noise isolating earbuds. These are not noise cancelling but they do fill your ear canal so they so a good job at isolating noise. I use them with my lawn mower and, while I have to crank up the volume some, I certainly don't max out!
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- Bennett W on Jun 5, 2018
- Purchased on May 25, 2018
BEST ANSWER: As well as any noise isolating earbuds. These are not noise cancelling but they do fill your ear canal so they so a good job at isolating noise. I use them with my lawn mower and, while I have to crank up the volume some, I certainly don't max out!
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- Bennett W on Jun 5, 2018
- Purchased on May 25, 2018
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Please describe the fit and how tight they stay in? I have only found a good fit before with Bose that has wings to keep them in the ear. These look great except there is only a round piece that I haven’t been successful with before as they seem to loosen on me.
Michael S
on Jun 11, 2018
BEST ANSWER: Depending on the earbud tip you use, the unit can stay relatively well within the ear. One friend with this product uses foam marshmallow-style tips for maximum fitting, while I just use a preferred set of rubber tips. Orientation of the unit in the ear will help it stay seated as well. I've had no issues with the earphones falling out unless I'm rolling around on my bed.
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- Brandon N on Aug 10, 2018
- Purchased on Aug 5, 2018
BEST ANSWER: Depending on the earbud tip you use, the unit can stay relatively well within the ear. One friend with this product uses foam marshmallow-style tips for maximum fitting, while I just use a preferred set of rubber tips. Orientation of the unit in the ear will help it stay seated as well. I've had no issues with the earphones falling out unless I'm rolling around on my bed.
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- Brandon N on Aug 10, 2018
- Purchased on Aug 5, 2018
I have always had the same issue with earbud fit and have the same concerns about in ear stability. i am going to check the return policy... if they don't stay in no matter how good, they are not my answer.... BUT i have high hopes. Monoprice has done me right so many times....
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- Leonard S on Nov 21, 2018
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How can I replace an IPX4 ear piece?
A shopper
on Mar 26, 2019
BEST ANSWER: Unfortunately, we don't sell the individual ear pieces.
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- New User U Staff on Mar 26, 2019
BEST ANSWER: Unfortunately, we don't sell the individual ear pieces.
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- New User U Staff on Mar 26, 2019
Rubber earpiece you just pull off, and replace I think. Mine are presently on a fed ex truck , and havent used them in a few weeks.. Just wondering, as I am now waiting for my 3rd set to arrive, in less than a year. Volume on one side would just drop one day and never return to full.. If more than one person with the same issue is noted, maybe they will fix them. I want an in store credit, as they are no good, but they wont give me one. :(
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- r w on Apr 1, 2019
- Purchased on Jun 19, 2018
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Does the mic work well for phone calls? How clear is the voice?
New User U
on May 23, 2018
BEST ANSWER: It works! Clear enough that I haven't thought about it.
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- Samuel B on Jun 8, 2018
- Purchased on Jun 4, 2018
It's the people on the other end of the line that would notice whether your voice is clear, you wouldn't hear it yourself. Sounds like nobody has mentioned it to you.
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- New User U on Jun 8, 2018
BEST ANSWER: It works! Clear enough that I haven't thought about it.
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- Samuel B on Jun 8, 2018
- Purchased on Jun 4, 2018
It's the people on the other end of the line that would notice whether your voice is clear, you wouldn't hear it yourself. Sounds like nobody has mentioned it to you.
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- New User U on Jun 8, 2018
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How far do these stick out from your ears? Would they fit under a pair of noise reduction headset (like for workplace safety or shooting range)?
Elanor R
on May 25, 2018
BEST ANSWER: Yes, they would fit under a pair of those type of headphones.
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- New User U Staff on May 25, 2018
BEST ANSWER: Yes, they would fit under a pair of those type of headphones.
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- New User U Staff on May 25, 2018
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