STITCH by Monoprice Wireless Smart Water Leak/Flood Sensor with Probe and Alarm, No Hub Required
Product # 33124
$25.99
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Questions and Answers
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Browse 19 questions
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Does the unit have sensors built in? Do you have to use the remote sensor, or can you lay the unit flat on the floor without it?
Tom D
on Aug 14, 2018
BEST ANSWER: The unit has three sensor built-in and could be found at the bottom of the unit. Simply lay the unit flat on the floor so once the device touches water you will receive a notification and an audible alert to signal you. Additionally, the extended probe also has extra sensor built-in so it's convenient to extend your reach.
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- Sarah L Staff on Aug 14, 2018
BEST ANSWER: The unit has three sensor built-in and could be found at the bottom of the unit. Simply lay the unit flat on the floor so once the device touches water you will receive a notification and an audible alert to signal you. Additionally, the extended probe also has extra sensor built-in so it's convenient to extend your reach.
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- Sarah L Staff on Aug 14, 2018
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Does this device support WPA2-Personal with AES encryption and a 63-character PSK?
Steven C
on Dec 27, 2018
What type of batteries does it use?
A shopper
on Aug 14, 2018
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How does one add a Stitch device to Google Home? I don't really see an option to do so in the Google Home app.
New User U
on Sep 22, 2018
Will I receive a push notification if I am away from home or does the phone have to be near the device (within Blue Tooth range) for the push notification to work?
Steve G
on Aug 22, 2018
BEST ANSWER: Yes, you can receive push notification even when you are away from home. After setup, the phone does not have to be near the device. You can be across the country and still be able to receive alerts.
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- Sarah L Staff on Aug 27, 2018
BEST ANSWER: Yes, you can receive push notification even when you are away from home. After setup, the phone does not have to be near the device. You can be across the country and still be able to receive alerts.
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- Sarah L Staff on Aug 27, 2018
I just received mine last week. I was successfully able to enroll/add the sensor in the app, but apparently when I check status it does not show as being connected to my WAN. So, I can't quite help you yet. I'm planning to contact MP soon for help with troubleshooting.
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- John P on Aug 27, 2018
- Purchased on Aug 14, 2018
Not BT, but direct WiFi to your Router. Sends push notifications to your cell (or other) via internet, just link your phone number. I link the Stitch Devices to the Smart Life app so I can monitor Stitch as well as other devices in a single app. Can use other apps too.
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- Lee A on Aug 27, 2018
- Purchased on Aug 14, 2018
You get a push notification and if you gotonthe app you can see the logs of everything that’s happened with the water bugs example water detected at 2:56am on 8/27/18
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- Maurizio D on Aug 28, 2018
- Purchased on Aug 14, 2018
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Hello,
Can I have multiple sensors associated with a single account?
Can I have multiple sensors associated with a single account?
Mark A
on Oct 22, 2018
BEST ANSWER: I do not have multiple water sensors on my account, but the software interface is built to allow for the connection of multiple light bulbs, wall sockets, etc since each device has a unique MAC and IP Address. I would assume that you should be able to use multiple water sensors.
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- Christopher P on Oct 25, 2018
- Purchased on Aug 14, 2018
BEST ANSWER: I do not have multiple water sensors on my account, but the software interface is built to allow for the connection of multiple light bulbs, wall sockets, etc since each device has a unique MAC and IP Address. I would assume that you should be able to use multiple water sensors.
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- Christopher P on Oct 25, 2018
- Purchased on Aug 14, 2018
yes... you can add multiple sensors per sensor type ... ie water sensors for crawl space, laundry room and under a sink. and have each trigger a different action. I had water sensor that triggered a smart outlet to turn on a pump.
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- Kyle M on Oct 25, 2018
- Purchased on Sep 13, 2018
Hi Mark.Yes you can have multi sensors on one account.They have motion,water,window.and sensors.
So yes,more than one can be on one account.So far,very happy with the products.Hope this helps you .
So yes,more than one can be on one account.So far,very happy with the products.Hope this helps you .
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- Don on Oct 25, 2018
- Purchased on Aug 14, 2018
Yes. We have three flood sensor devices operational and one account. You can also create groups and add devices to them if desired. We created one group for all three flood sensor devices.
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- James S on Oct 25, 2018
- Purchased on Aug 15, 2018
Yes I currently have two water sensors. I labeled them separately in the stich application. Both work. I actually have three light bulbs and an outlet in the same application
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- Bruce R on Oct 25, 2018
- Purchased on Aug 14, 2018
Yes, I have the motion sensor 3 light bulbs, water sensor and plug all on one account and shared to another phone to control.
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STITCH by Monoprice Wireless Smart Plug with Energy Monitoring & Reporting; Works with Amazon Alexa and Google Assistant, No Hub Required
STITCH by Monoprice Wireless Smart Motion Sensor; No hub required
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- Curtis G Staff on Oct 25, 2018
- Purchased on Aug 31, 2018
Yes. I have three water detectors on my account. You can name then differently, so you can tell them apart.
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- Steve G on Oct 25, 2018
- Purchased on Aug 27, 2018
Yes. I have five. Two at one location and the at another remote location
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- Michael T on Oct 25, 2018
- Purchased on Oct 5, 2018
Yes. The app allows for the addition of multiple devices of various kinds
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- Michael C on Oct 25, 2018
- Purchased on Aug 15, 2018
Yes you can. You can also make the individual sensors in the app.
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- Brent G on Oct 26, 2018
- Purchased on Aug 29, 2018
Yes I have 3 on one account which are all in my house
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- Maurizio D on Oct 25, 2018
- Purchased on Aug 14, 2018
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is this product Zwave ?
Julius N
on Nov 27, 2018
BEST ANSWER: No, it uses WIFI (2.4 only) to communicate back to a Stich server which in turn notifies you and others via phone. Advantage no in-home infrastructure to set up. Disadvantages requires an external connection and doe not easily tie into a home management system
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- Francesca S on Nov 27, 2018
- Purchased on Sep 13, 2018
BEST ANSWER: No, it uses WIFI (2.4 only) to communicate back to a Stich server which in turn notifies you and others via phone. Advantage no in-home infrastructure to set up. Disadvantages requires an external connection and doe not easily tie into a home management system
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- Francesca S on Nov 27, 2018
- Purchased on Sep 13, 2018
Not that I’m aware of. I have the iPhone app and it notified me of a water heater leak.
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- Thomas R on Nov 27, 2018
- Purchased on Aug 14, 2018
No. It is WiFi connected to your router. No hub of any kind required.
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- Steve G on Nov 27, 2018
- Purchased on Aug 27, 2018
No. Connects directly to your wifi
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- Michael T on Nov 27, 2018
- Purchased on Oct 5, 2018
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Can I attach two probes? I have two separate trays under washer and dryer that need monitoring.
A shopper
on Feb 20, 2019
BEST ANSWER: No there is only one opening for the probe and you cannot daisychain them. Not sure why you would need a water sensor under a dryer though.....
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- AARON F on Feb 20, 2019
- Purchased on Sep 9, 2018
BEST ANSWER: No there is only one opening for the probe and you cannot daisychain them. Not sure why you would need a water sensor under a dryer though.....
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- AARON F on Feb 20, 2019
- Purchased on Sep 9, 2018
Yes.. You can also give each one its own name.i have 3 sensors in my home and plan to get more.Hope this helps you.
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- Don on Feb 20, 2019
- Purchased on Aug 14, 2018
I believe there is only one port for 1 probe only. In your case- would need 2 separate units.
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- Matthew E on Feb 20, 2019
- Purchased on Aug 14, 2018
Yes, you can name them differently in the app.
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- Scott S on Feb 20, 2019
- Purchased on Sep 11, 2018
no you can only attach one probe.
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- Robert D on Feb 20, 2019
- Purchased on Sep 15, 2018
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how many cell phones we can pair with this unit?
RAM
on Sep 11, 2018
BEST ANSWER: I believe you can use it anywhere on any mobile you would have to just make sure you are using the same STITCH account on the devices because it is associated with the STITCH account. I think it should work I personally have never tried it on multiple devices.
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- Brent G on Sep 11, 2018
- Purchased on Aug 29, 2018
BEST ANSWER: I believe you can use it anywhere on any mobile you would have to just make sure you are using the same STITCH account on the devices because it is associated with the STITCH account. I think it should work I personally have never tried it on multiple devices.
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- Brent G on Sep 11, 2018
- Purchased on Aug 29, 2018
It appears that you can have one. There is an option to change the number, but I don't see any way to add a number. (But I could be wrong.)
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- Steve G on Sep 11, 2018
- Purchased on Aug 27, 2018
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There is no point in receiving a notification of a leak if you are not home to stop the water flow. Can this thing be set up to send a command to an electric valve to turn the house water off when a leak is detected?
Catalin B
on Feb 5, 2019
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One of the reviews mentions the low volume of the alert from the unit itself. Could this be configured to trigger the Monoprice Wireless Smart Siren Alarm?
Richard A
on Nov 21, 2018
BEST ANSWER: Yes, within the app, you can set the water sensor to trigger the STITCH Siren Alarm.
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- Sarah L Staff on Nov 28, 2018
BEST ANSWER: Yes, within the app, you can set the water sensor to trigger the STITCH Siren Alarm.
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- Sarah L Staff on Nov 28, 2018
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Will this work with SmartThings?
Paul T
on Nov 17, 2018
BEST ANSWER: This does not work with SmartThings as it does not require a hub to operate.
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- Sarah L Staff on Nov 28, 2018
BEST ANSWER: This does not work with SmartThings as it does not require a hub to operate.
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- Sarah L Staff on Nov 28, 2018
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Any IoT system with network connectivity is likely to have security vulnerabilities in its firmware, and firmware updates are usually required to prevent exploitation of those vulnerabilities. How will Monoprice release and deliver these updates when a vulnerability is inevitably found on this product?
A shopper
on Aug 17, 2018
BEST ANSWER: Updates on firmware would be pushed through the STITCH app. To check for updates you can also go into the app menu profile, and check for any updates available in the "About" settings.
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- Sarah L Staff on Aug 21, 2018
BEST ANSWER: Updates on firmware would be pushed through the STITCH app. To check for updates you can also go into the app menu profile, and check for any updates available in the "About" settings.
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- Sarah L Staff on Aug 21, 2018
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I assume the remote sensor can be immersed in water, but how much standing water can the main unit take?
A shopper
on Aug 16, 2018
BEST ANSWER: The water sensor is buoyant and can float on water.
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- Sarah L Staff on Aug 21, 2018
BEST ANSWER: The water sensor is buoyant and can float on water.
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- Sarah L Staff on Aug 21, 2018
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Once the alarm is triggered can the device be reused?
New User U
on Aug 15, 2018
BEST ANSWER: Yes, the device is reusable. Once the device is triggered by water the sound will go off and will continue to alert you by beeping. At the same time you will receive an automatic push notification to your phone. You can then remove the device from the water and place it anywhere you want.
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- Sarah L Staff on Aug 15, 2018
BEST ANSWER: Yes, the device is reusable. Once the device is triggered by water the sound will go off and will continue to alert you by beeping. At the same time you will receive an automatic push notification to your phone. You can then remove the device from the water and place it anywhere you want.
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- Sarah L Staff on Aug 15, 2018
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Can you use a ac adapter instead of batteries? Does it have a network plug or blue tooth ... In other words, how does it connect to internet to contact you when you are away?)
New User U
on Aug 14, 2018
BEST ANSWER: The device is powered by batteries and cannot be connected to an AC adapter. To connect the device to your home network, power on the device and with the STITCH by Monoprice app, pair the device to your home's 2.4GHz Wifi network. When you are away, the device will provide a notification to your phone whenever water is detected.
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- Sarah L Staff on Aug 14, 2018
BEST ANSWER: The device is powered by batteries and cannot be connected to an AC adapter. To connect the device to your home network, power on the device and with the STITCH by Monoprice app, pair the device to your home's 2.4GHz Wifi network. When you are away, the device will provide a notification to your phone whenever water is detected.
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- Sarah L Staff on Aug 14, 2018
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Will this integrate with Smartthings?
A shopper
on Aug 14, 2018
BEST ANSWER: This device cannot be integrated with SmartThings
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- Sarah L Staff on Aug 14, 2018
BEST ANSWER: This device cannot be integrated with SmartThings
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- Sarah L Staff on Aug 14, 2018
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Can a text message be automatically sent to a mobile phone if water is detected?
Derek M
on Aug 14, 2018
BEST ANSWER: Text messages would not be sent to your mobile device; however, you can enable push notifications in the STITCH app to send an alert directly to your phone so you can be notified whenever water is detected.
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- Sarah L Staff on Aug 14, 2018
BEST ANSWER: Text messages would not be sent to your mobile device; however, you can enable push notifications in the STITCH app to send an alert directly to your phone so you can be notified whenever water is detected.
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- Sarah L Staff on Aug 14, 2018
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Easy to connect and setup. The notifications are almost instant. Well with the money.
Works great. Tested it while at home and remotely. Got a notification right away. I’m using in conjunction with a Stitch power strip. If i get notified about the presence of water, I can shut off my pump and turn on a wet/dry vac remotely. I’m really happy with this.
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Bought four for two locationsNone work
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Failed When I Needed It
My wife alerted me to a leak by yelling, "Hey - the dishwasher is leaking!" When I took the toe kick off, I found my detector sitting in a puddle, as quiet as can be. I tested it on a wet paper towel and it sounded off (fairly weakly). It also triggered the phone.
So it works in my tests, but failed in real conditions. I'll have to see what happens in the future. This was a bit disappointing.
So it works in my tests, but failed in real conditions. I'll have to see what happens in the future. This was a bit disappointing.
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Works great! Great stocking stuffers for any homeowner!
Tested device and worked great. Hopefully I won’t ever need itPlan on getting more for under sinks and near washing machine.
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Great little device
It Does what it says. It detects water. biggest issue deciding where to put it. Another review I read stated the buzzer is poor and they are right. Buzzer is poor however when it alarms on your phone it makes up for it.
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It will not send text notifications when not at home, which makes this a pointless device
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Great peace of mind!
This little device gives a bit more breathing room. After having a freak storm cause a slight leak in the cellar, this sensor gives me peace of mind to be alerted if there's moisture again. When I installed it, I tested with splashing a bit of water on it and instantly got a notification on my cell phone! Perfect. I heartily recommend it for any smart home.
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Missing Instructions and constructive criticisms
Installation Step 1) PLACE THE DEVICE BETWEEN YOUR PALMS OF YOUR HANDS AND APPLY PRESSURE TO BOTH SIDES OF THE DEVICE AND UNSCREW THE LID USING COUNTERCLOCKWISE ROTATION.
Installation Step 2) REMOVE THE ADHESIVE TAB FROM THE BATTERY SO THAT THE BATTERY MAKES CONTACT WITH THE METAL CONTACTS.
Dear Monoprice, It would be really great if you would include a little piece of round double sided mounting tape to mount the bracket vs including a screw. I mounted mine to a wall near my sump pump which is concrete. There is no surface in my house near my sump pump to mount the device using a screw. I would probably say this is true for most folks.
ALSO, You might make the the mounting surface of the bracket about 3X the size it currently is so that the aforementioned requested double sided mounting tape will actually hold the the device to the mounting surface. I would think that people who buy this care more about this thing actually functioning correctly vs making this thing look cool. I fear that this thing will unstick itself and break using the double sided tape I used to mount the device.
Functionally the device works with the app once you figure out the battery has a piece of tape on it
BUT
The device is BARELY AUDIBLE without your smartphone alerting you that there is a water leakage emergency. This thing whispers when it should be SCREAMING when there is leakage event. I understand that the manufacturer is trying to prolong battery life but it doesn't matter if the thing doesn't alert you when you are in your house and you have a water event. I think the manufacturer doesn't realize that leakage events happen at the worst times. I would hate to have an event in the middle of the night and this thing was going off the entire time with all of the might of a MOUSE and my phone was off because I wanted to get a good nights sleep. I have a $5 leakage detector under my sink. I guess I'll have to go get another one to suppliment this one in the same location.
I would strongly advise monoprice to actually try out a device like this before you put it on sale. You could have made the device so much better than it currently is with just a little thought.
Installation Step 2) REMOVE THE ADHESIVE TAB FROM THE BATTERY SO THAT THE BATTERY MAKES CONTACT WITH THE METAL CONTACTS.
Dear Monoprice, It would be really great if you would include a little piece of round double sided mounting tape to mount the bracket vs including a screw. I mounted mine to a wall near my sump pump which is concrete. There is no surface in my house near my sump pump to mount the device using a screw. I would probably say this is true for most folks.
ALSO, You might make the the mounting surface of the bracket about 3X the size it currently is so that the aforementioned requested double sided mounting tape will actually hold the the device to the mounting surface. I would think that people who buy this care more about this thing actually functioning correctly vs making this thing look cool. I fear that this thing will unstick itself and break using the double sided tape I used to mount the device.
Functionally the device works with the app once you figure out the battery has a piece of tape on it
BUT
The device is BARELY AUDIBLE without your smartphone alerting you that there is a water leakage emergency. This thing whispers when it should be SCREAMING when there is leakage event. I understand that the manufacturer is trying to prolong battery life but it doesn't matter if the thing doesn't alert you when you are in your house and you have a water event. I think the manufacturer doesn't realize that leakage events happen at the worst times. I would hate to have an event in the middle of the night and this thing was going off the entire time with all of the might of a MOUSE and my phone was off because I wanted to get a good nights sleep. I have a $5 leakage detector under my sink. I guess I'll have to go get another one to suppliment this one in the same location.
I would strongly advise monoprice to actually try out a device like this before you put it on sale. You could have made the device so much better than it currently is with just a little thought.
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