Start typing your question and we'll check if it was already asked and answered. Learn More
Do not include HTML, links, references to other stores, pricing or contact info.
My question is about:
If your question is about more than one item, click + to add them.
Browse 1 question
Browse 1 question
Why does the description state "vertically adjustable?
Based on the manual ("The height of the MPCD-D200 cannot be adjusted"), this model and included 200mm extension CANNOT be adjusted vertically. I believe the item description is very misleading. This is an ask to Monoprice to clarify the product description to include "THIS MODEL CANNOT BE ADJUSTED VERTICALLY."
As always, Monoprice was easy to deal with in terms of the return. Disappointed I need to look elsewhere as I try to buy as much as I can from monoprice.
PROS: Bracket appears sturdy but won't work with my projector
CONS: Maybe this is obvious to others but it wasn't to me, the holes are to measured diagonally, not across. My projector has 4 holes and they are 12" apart. I thought I was good. But, they are 13.25" apart on the diagonal so this mount won't fit on my projector
The extension arm sent with this product is only 115 mm not 200. I'm assuming the total height of the mount is at 200mm but by the time you put the plastic cover over the arm the length is only 1 inch from the mounting bracket to the end of the plastic cover. Photo is deceptive. I also wish they would only include compatible parts below for the mount instead of parts for different mounts.
PROS: Good construction for the money.
CONS: Extension arm is half the length advertised. Worst part is I bought the extension at the bottom of the list of what I thought were accessories for the mount being advertised. That extension is for another projector mount.
There's a knowledge base tab on this product that goes unused, I wish Monoprice would take all the feedback on this page and list projectors that customers report are not compatible to help other customers with their buying choices... In the end, the original shipping price of my order plus the amount to ship it back makes it almost worthless for me to attempt to RMA this product.
PROS: Looks nice and sturdy, came well packaged.
CONS: Doesn't fit the Optoma HD23 even though it falls within the advertised spacing and mounting hole requirements.