I'm undoubtedly biased against this mount. Once I opened the box and wanted to begin the installation, I found all the hardware was missing. I went to a local hardware store 30 miles away, and got enough hardware to install the mount on the wall. Then I found that the TV kept flopping down. I tried to tighten the tilt screws and one wouldn't tighten up. Upon taking the mount apart, I found that one of the metric tilt nuts installed by the factory was stripped. Only the nylon insert was holding the screw. Again, a trip to the store. and I have to tighten the tilt screws way too much in my opinion to get the TV to stay at the level I want it at .... almost no tilt. Once the TV was on the wall, the mount just didn't seem sturdy enough for my 55" LED TV. Also, the review says the mount has a spirit level. I didn't see one. Was it supposed to come in the hardware kit? The users manual doesn't show one. I ended up going with a much better made mount which is weight rated about 3X what this one is, on another site.
Thank you for your review. And I am truly sorry to hear of your experience you have had with this product. For now, if you prefer, I can assist you in setting you up for a replacement on the item if you haven't done so already. We do have a lifetime warranty on cables as well as a 1 year warranty for everything else. It will be of no additional cost to obtain a replacement, so please let me know if you want to continue. I would just require your order# to set it up. Alternatively, if you are truly unsatisfied of the item I can assist you in setting up a return. Thank you!
John Lingo Tech Support
November 18, 2016
For my restaurant I needed 30 mounts quickly, as the ones I purchased elsewhere would not tilt the way I expected. These mounts were very competitive in price with shipping and they arrived within 48 hours. It was quite a relief.
Excellent product. I would order from this company again. The prices were much more reasonable than anything I could find locally, plus the quality of the product was better.
PROS: The wall mount is heavy duty and excellent quality. We mounted a 42" flat screen TV in the kitchen and it seems to be holding very well. Since we were completing an extensive kitchen remodel, my husband inserted additional support blocks behind the wall (before putting up the sheet rock). This helped ensure the wall mount would be very secure, since it is quite heavy.
CONS: The wall mount does seem to tilt down slightly, but it's not huge problem. It does not interfere with watching the TV.
The holder generally is of good design. However, the set screws the control the tilt do not repeat work. Sent one back and received one more, same problem. I need a stand so it is mounted with a block of wood mounted to keep the screen level. Chinese quality.
Hello, thank you for your response. If the item is failing on you, we would be happy to set up a warranty replacement. Please contact us at firstname.lastname@example.org with your order # and we can look into what options are available to you.
June 16, 2017
New User U
can't make tv level by design
I love the fact that this mount extends very far from the wall and only needs one stud to do so. but I was disappointed when I could not keep the tv flat especially with all the adjustments provided. The tv constantly tips forward. I had to put a self tapper screw in to kept in place. Very disappointed.
I have previously purchased mounts from Monoprice and have always been happy with them. Not so much with this one. I am happy with 90% of this mount. I had it all installed then found out that the screws that are suppose to control the top-bottom tilt of the TV don't hold tight enough to keep the TV at a desired angle. I ended up having to get a chain and rig it up to hold the TV at the angle I want it. 55inch TV that weighs 33 pounds