I ordered this re-manufactured drum for my printer, but they sent the wrong item. The box provided by the supplier clearly states that the contents is a toner cartridge (Monoprice ID 3249). but Monoprice put their sticker for ID 3250 (drum) on the box and shipped it to me. I returned it and they replaced the item. Guess what? I received another toner cartridge. They requested that I send pictures of the contents of the box and I did. They blame the supplier for sending them the wrong item. I'm not quite sure how that worked, since all they had to do was read the wording on the box as well as the label provided by the supplier (identifying the Konica Minolta toner cartridge part number). Now I have to return it again and wait for a refund and find some other company to order it from. I'm very disappointed in Monoprice.
PROS: Pros The price was reasonable.
CONS: Cons Bad experience and did not get what I wanted. Wasted 12 days.