Truly sorry for any inconvenience while using the Product. From your feedback, it sounds like you may have a defective item. If you can please reach out to us direct at firstname.lastname@example.org with your order information, we can look into see what options are available for replacement.
April 12, 2017
HP Deskjet F418-
I get the error message, "The black print cartridge is faulty or incompatible with this printer."
Thank you for your review and truly sorry to hear about the issue encountered while using PID 8889. Some printers are not automatically recognized with remanufactured cartridges. What we can do is follow a few steps to renegotiate. Start by removing the cartridge, remove the plug (power) from the printer, insert the cartridge, connect the plug and turn on the printer.
Should that not yield any results, try the following: keep the cartridge in, remove the plug (power) from the printer, connect the plug and turn on the printer.
Please let me know if anything changes following the above steps. Hope this helps!
Gisselle B. Tech Support
November 18, 2016
I printed out about 10 pages after I installed the ink, and they came out looking good. I can't say much about how long it lasts yet. I received a return mailer for my old ink to be recycled, which is nice.
I ordered 2 color cartridges and 2 black cartridges. The last black one would not print, even after extensive troubleshooting. Because I had discarded the return shipping label I did not contact customer service. I am successfully using the printer in backup mode with only a color cartridge installed.
PROS: Good price.
CONS: One of two black cartridges would not print.
I was hoping to get a cartridge that would replace a cartridge for my HP printer and I bought the remanufactured cartridge hoping I would get just a reused cartridge, but I was severely disappointed. First of all after installing it, it would not print at all. After cleaning it, I was able to get it to print, but the print quality was just awful, it would not print anything without lines in it. I cannot recommend this to anyone and will have to buy an original HP cartridge next time so I can actually save money instead of waste $9 on this one.
My apologies for the amount of pages you got out of the cartridges you ordered. If you like I can issue an RMA for replacements to be sent out or if you no longer have a real use for the cartridges I can issue a return. I would just need an order number either way to get things processed. Again my apologies for any inconvenience this may have caused.