I recently wrote a negative review about this toner, but it turns out that the drum had been damaged sometime recently, and even genuine Brother toner produced the same smudges. I apologize for my error.
As always, Monoprice instantly offered a refund, but I will keep the toner and hope the machine lasts long enough to use it all up.
Pleased and astonished at the high quality of service, the actual product received, and above all the price. It was about 30% of what I would have paid for the same item in a local retail store. From now on, this is where I will be buying my toner replacements. I'll also promote the company to people I know.
Great service & price. Keep it up. I now have two laser printers & will be ordering from you again.
PROS: Very prompt delivery. Fantastic price. Item just as described & fits perfectly. Copies are great. Thanks!
CONS: I'm green at this- the machine came to me used. The first time I replaced the toner, I got one from the store, it slipped right in & worked just fine. Two years + later I needed a new cartridge & the local store no longer carried the right one. I learned about Monoprice & ordered. Upon opening the box, the cartridge was much too small to fit! I did not realize that the toner cartridge did not include the drum- which the store model had. Fortunately we figured it out & now I don't have to replace the drums for even longer than expected!