Thank you for your review. And I am truly sorry to hear of your experience you have had with this product. For now, if you prefer, I can assist you in setting you up for a replacement on the item if you haven't done so already. We do have a lifetime warranty on cables as well as a 1 year warranty for everything else. It will be of no additional cost to obtain a replacement, so please let me know if you want to continue. I would just require your order# to set it up. Alternatively, if you are truly unsatisfied of the item I can assist you in setting up a return. Thank you!
John Lingo Tech Support
November 18, 2016
Excellent alternative to brand name overpriced replacement
I can't believe this toner is only $16. The TN360 replacement toner at Staples or Office Depot is almost $70 for essentially the same exact thing. Toner yields high quality printing with no difference from the original OEM toner cartridge. Highly recommended.
Monoprice toners delivery good quality at extremely great prices. On the very rare occasions I do get a bad cartridge, return and exchange is relatively painless. Monoprice has just about put my other suppliers off my radar. Wish I didn't have to look elsewhere for a couple toners Monoprice does not offer.
PROS: Inexpensive. Usually very good quality.
CONS: On VERY rare occasions I get a bad cartridge.