first one i purchased, appeared to have a bad surge module in it. Contacted monoprice, and after verifying my install was done correctly, they gave me an RMA number and had me send back the surge module (the rest was already painted and installed). Just received the replacement, will have to test tonight, but the service and everything else about the product was awesome!
Mine is mounted behind a TV on an arm, but when the screen is not pushed close against the wall [i.e. whenever it's in use] the plate is visible in fact prominent, because it's so big and white. It has space to recess some fat plug-jacks, but it could be smaller and available in other colors. [Perhaps it could be sanded and painted.] I was able to remove the surge suppressor/outlets and put them in a standard-size double box behind a brass [which color is appropriate to my room] plate, with HDMI cable, ethernet cable, and center-speaker wire coming out of the other side of the plate. Doesn't look too bad when the screen is pulled away from the wall other times, it's hidden.
At the local supplier, a suitable surge suppressor outlet was considerably more expensive than the whole kit from Monoprice.
PROS: the parts proved very useful and are a better value than I found in electrical supply shops.
CONS: It's awfully big and white and won't look great, if visible.
i mounted it in the wall just above my tv wall mount. the little tabs that hold into place against the sheet rock are very flimsy and break off quite easily when screwing into the wall. i had to get replacements from other wall plates i had laying around. its a tight fit in the wall cavity being so large and having better quality tabs would have saved me much headache. otherwise it works as advertised.