We got 4 plates, all of them don't work properly. The audio jack is so loose that we loose signal just because of the air movements. There is no good signal at all. I am in the electronic business so I was able to disassemble the jack and look at under the microscope. I was shocked by the material used for it. The conductors on the solder side and inside the barrel are all covered in RUST. I had to file the rust off and bend conductors but how long will it last?
PROS: Esthetic look, compact.
CONS: Quality, Material used, Loose connection, Rust.
Thank you for your review. And I am truly sorry to hear of your experience you have had with this product. For now, if you prefer, I can assist you in setting you up for a replacement on the item if you haven't done so already. We do warrant our non-electronics and cables with a lifetime warranty as well as a 1 year warranty for electronics. It will be of no additional cost to obtain a replacement, so please let me know if you want to continue. I would just require your order# to set it up. Alternatively, if you are truly unsatisfied of the item I can assist you in setting up a return. Thank you!
John Lingo Tech Support
November 18, 2016
Plastic decora backing flexes too much when VGA cable is plugged in. All the parts need to be disassembled and reassembled with a thread locker compound otherwise they all come undone over a short period of time. Price is more than great. I'd pay twice as much for a metal version.