I made a buyer error, I read fast and didnâ??t notice the description said â??coiled-cordâ??, not just ordinary. Stretched out, it was the desired length, but my use was to lay it along cabinet surface between 2 equipments 3 feet apart. The cable is functions fine, but is trying to pull the two equipemnts together. The quality of materials is top notch.
Truly sorry to hear about the issue you have encountered with PID 9566. We do offer a lifetime warranty on our cables, If you would like I can assist you in setting up an RMA for a replacement to see if that will work better for you. Or if you prefer trying a different cable we also have PID 9764 and 11510 if you prefer a cable that is not coiled:
Within a couple weeks, the plastic casing around the solder point on both ends broke. Where I was using it probably put stress on it, but it broke very quickly. It still transmits signal with no problem, so it's not a big deal. I'll probably get a cable with a metal casing like PID 11502.