Blackbird 4K 8x8 HDMI Matrix Switch with HDMI 2.0, Supports HDR, 18Gbps, 4K@60Hz YCbCr 4:4:4, 8 S/PDIF Outputs, HDCP 2.2, EDID, IR, RS-232, TCP/IP Web based GUI
Product # 24180
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Questions and Answers
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Browse 42 questions
Browse 42 questions
and 29 answers
Good day; how will be the vizualization in the hdtv if I select 2 or more inputs in 1 output ?? sample: inputs 1 and 3 in output 3...
A shopper
on May 9, 2018
BEST ANSWER: Well if I'm readying your question correctly you are asking if multiple inputs can be sent to a single output. The matrix will not do that. Each output can only received one input at a time. Multiple outputs can be using one input at a time, in those cases I have experienced no drop in quality. I do want to note that I have experienced and am still experiencing issues with this product. The outputs sporadically come in and out. You can be watching an input on an output and suddenly the output does not recognize any inputs, I have not found a way to fix it immediately, it randomly decides when it is going to work again.
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- Richard D on May 9, 2018
- Purchased on Feb 19, 2018
BEST ANSWER: Well if I'm readying your question correctly you are asking if multiple inputs can be sent to a single output. The matrix will not do that. Each output can only received one input at a time. Multiple outputs can be using one input at a time, in those cases I have experienced no drop in quality. I do want to note that I have experienced and am still experiencing issues with this product. The outputs sporadically come in and out. You can be watching an input on an output and suddenly the output does not recognize any inputs, I have not found a way to fix it immediately, it randomly decides when it is going to work again.
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- Richard D on May 9, 2018
- Purchased on Feb 19, 2018
I think you mean 1 input to multiple outputs I run 1 input (cable box, fire stick or android box) to 5 outputs 4 TVs and my surround sound all TVs are perfect pictures surround sound always good as well
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- robert n on May 9, 2018
- Purchased on Dec 18, 2017
You are missing the point. This is a video switch not a video mixer.
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- Paul E on May 9, 2018
- Purchased on Oct 23, 2017
it looks good 1 intup to all outupts works perfect even 1920 x1200
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- Adela L on May 9, 2018
- Purchased on Oct 22, 2017
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Can you use custom EDID's with this unit?
Shaun G
on Jan 1, 2018
BEST ANSWER: There doesn't appear to be any way to enter custom EDID codes. You can copy it from another source, but that's about it from what I can see
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- Shaun G on Jan 12, 2018
- Purchased on Jan 1, 2018
BEST ANSWER: There doesn't appear to be any way to enter custom EDID codes. You can copy it from another source, but that's about it from what I can see
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- Shaun G on Jan 12, 2018
- Purchased on Jan 1, 2018
I had to use this feature on my android boxes they would have bad color or picture sizing I have 2 connected read the manual it is very simple once you have read it closely and they work perfectly
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- robert n on May 9, 2018
- Purchased on Dec 18, 2017
Yes you can. I have not had to use that facility, but I would refer to the (online) manual as it is very comprehensive.
I am very impressed with the functionality of this device.
I am very impressed with the functionality of this device.
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- Paul E on Jan 1, 2018
- Purchased on Oct 23, 2017
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Can anyone comment on how noisy this unit is? I purchased an 8x8 matrix a while back that sounded like a jet engine. Looking for something fairly quiet.
Gil G
on Jan 22, 2020
BEST ANSWER: I have used about 5 or more. No noise and they did everything I wanted. I will continue to use these on installs
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- Chris M on Jan 22, 2020
- Purchased on Mar 25, 2019
BEST ANSWER: I have used about 5 or more. No noise and they did everything I wanted. I will continue to use these on installs
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- Chris M on Jan 22, 2020
- Purchased on Mar 25, 2019
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Hi, do you have the RS232 Driver for this devise?
A shopper
on Sep 5, 2017
BEST ANSWER: Unit features an onboard control system and RS232 codes are listed in the product manual aveilable on the product page.
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- Manuel H Staff on Nov 30, 2017
BEST ANSWER: Unit features an onboard control system and RS232 codes are listed in the product manual aveilable on the product page.
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- Manuel H Staff on Nov 30, 2017
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Does it work with a PS4 Pro or the new Apple TV in 4k HDR?
A shopper
on Sep 14, 2017
BEST ANSWER: Yes, it will work with all HDMI 2.0 and HDCP 2.2 Compliant devices. Both the PS4 Pro and new Apple TV 4K are HDMI 2,0 compliant.
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- Manuel H Staff on Oct 17, 2017
BEST ANSWER: Yes, it will work with all HDMI 2.0 and HDCP 2.2 Compliant devices. Both the PS4 Pro and new Apple TV 4K are HDMI 2,0 compliant.
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- Manuel H Staff on Oct 17, 2017
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What would happen if I, say, connect a 4K source (input) and send it to two of the outputs, one connected to a 4K TV and the other to a 1080P tv? Will properly handle it and send the "common denominator" (i.e. 1080p)?
Augustine S
on Dec 22, 2017
BEST ANSWER: By default, the switch will send the least common denominator (1080p) to your input device, which is good. After that, it's up to the input device to decide what to do. Unfortunately, very few devices handle this situation correctly, especially if the resolution changes after the device has been powered on (e.g. because you turned off one of the outputs.) In practice, it's probably not going to work.
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- Matthew S. K on Mar 18, 2018
BEST ANSWER: By default, the switch will send the least common denominator (1080p) to your input device, which is good. After that, it's up to the input device to decide what to do. Unfortunately, very few devices handle this situation correctly, especially if the resolution changes after the device has been powered on (e.g. because you turned off one of the outputs.) In practice, it's probably not going to work.
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- Matthew S. K on Mar 18, 2018
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Is there any Firmware update?
I have 1.0.1 and the Web interface could be improved, for instance to retain and display the proper EDID selected settings of each input.
I have 1.0.1 and the Web interface could be improved, for instance to retain and display the proper EDID selected settings of each input.
New User U
on Feb 16, 2018
BEST ANSWER: Thank you for your question.
Unfortunately we would not have any firmware updates for this item at the moment.
Unfortunately we would not have any firmware updates for this item at the moment.
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- Tyler C Staff on Jul 1, 2019
BEST ANSWER: Thank you for your question.
Unfortunately we would not have any firmware updates for this item at the moment.
Unfortunately we would not have any firmware updates for this item at the moment.
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- Tyler C Staff on Jul 1, 2019
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Does it work with Amazon Fire TV sticks? If so, does it work cleanly if it outputs the video from a single stick to more than one display?
A shopper
on Mar 17, 2018
BEST ANSWER: It is an input output device. Yes it will work and it sends a great signal. I haven't tried 4K. We use these in bowling centers.
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- Chris M on Apr 26, 2019
- Purchased on Mar 25, 2019
BEST ANSWER: It is an input output device. Yes it will work and it sends a great signal. I haven't tried 4K. We use these in bowling centers.
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- Chris M on Apr 26, 2019
- Purchased on Mar 25, 2019
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I am going to connect 3 dvr to send the signal to 5 hdtv, but how will be the vizualization if I send the signal of 2 or more inputs to 1 output ???
New User U
on May 9, 2018
BEST ANSWER: Thank you for your question.
You can only get one input to output at a time but you can have one input show up on multiple displays.
You can only get one input to output at a time but you can have one input show up on multiple displays.
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- Tyler C Staff on Jul 17, 2019
BEST ANSWER: Thank you for your question.
You can only get one input to output at a time but you can have one input show up on multiple displays.
You can only get one input to output at a time but you can have one input show up on multiple displays.
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- Tyler C Staff on Jul 17, 2019
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Is there any signal latency between inputs and output? I am not concerned about switching latency but latency from just the signal passing through. Looking to use it in a live production environment.
T.J. D
on Sep 4, 2018
BEST ANSWER: I use it for a gaming setup and it seems to be fine. I haven't had any audio or video lag with my devices. I can do a specific test if you need me to.
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- Haroon K on Sep 4, 2018
- Purchased on Dec 12, 2017
BEST ANSWER: I use it for a gaming setup and it seems to be fine. I haven't had any audio or video lag with my devices. I can do a specific test if you need me to.
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- Haroon K on Sep 4, 2018
- Purchased on Dec 12, 2017
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Does this support HDR10 ?
A shopper
on Dec 11, 2018
BEST ANSWER: Thank you for your question.
This would support HDR 10.
This would support HDR 10.
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- Tyler C Staff on Aug 12, 2019
BEST ANSWER: Thank you for your question.
This would support HDR 10.
This would support HDR 10.
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- Tyler C Staff on Aug 12, 2019
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Is there a warranty on this item?
Ian M
on Dec 14, 2018
BEST ANSWER: All of the matrices we sell that are not open box are covered by a one year replacement warranty and a 30 day refund policy.
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- Tyler C Staff on Dec 14, 2018
BEST ANSWER: All of the matrices we sell that are not open box are covered by a one year replacement warranty and a 30 day refund policy.
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- Tyler C Staff on Dec 14, 2018
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Can this pass Dolby Vision and Atmos audio?
A shopper
on Feb 28, 2019
BEST ANSWER: Thank you for your question.
This item would pass Dolby Vision but not Dolby Atmos.
This item would pass Dolby Vision but not Dolby Atmos.
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- Tyler C Staff on Aug 23, 2019
BEST ANSWER: Thank you for your question.
This item would pass Dolby Vision but not Dolby Atmos.
This item would pass Dolby Vision but not Dolby Atmos.
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- Tyler C Staff on Aug 23, 2019
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Does this handle ARC?
Josh P
on Mar 14, 2019
BEST ANSWER: Thank you for your question.
This item would not support ARC.
This item would not support ARC.
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- Tyler C Staff on Aug 28, 2019
BEST ANSWER: Thank you for your question.
This item would not support ARC.
This item would not support ARC.
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- Tyler C Staff on Aug 28, 2019
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The manual says to come to this page and download the zip file containing the DfuSe Demonstration software to upgrade the firmware. Where is that?
Augustine S
on Jul 27, 2019
BEST ANSWER: Please contact us at tech@monoprice.com and our knowledgeable Technical Support staff would be more than happy to assist. Thank you.
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- Tyler C Staff on Sep 27, 2019
BEST ANSWER: Please contact us at tech@monoprice.com and our knowledgeable Technical Support staff would be more than happy to assist. Thank you.
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- Tyler C Staff on Sep 27, 2019
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I am looking to find out what the latency is when switching input/outputs? All inputs are 1080p going to 50" flat screens.
Rick B
on Jul 29, 2019
BEST ANSWER: Thank you for your question.
Since this is not a seamless switch this could take up to 6 seconds for video to show up after switching.
Since this is not a seamless switch this could take up to 6 seconds for video to show up after switching.
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- Tyler C Staff on Aug 2, 2019
BEST ANSWER: Thank you for your question.
Since this is not a seamless switch this could take up to 6 seconds for video to show up after switching.
Since this is not a seamless switch this could take up to 6 seconds for video to show up after switching.
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- Tyler C Staff on Aug 2, 2019
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I ordered this unit and will be using the RS-232 interface. I have some limited RS-232 programming experience and want to confirm I'm reading the manual correctly. Can I get the exact RS-232 command to connect input 1 to output 1? I think it might be 01V01.
Curtis R
on Sep 17, 2019
BEST ANSWER: Thank you for your question.
All RS-232 codes we have can be found in the manual: https://downloads.monoprice.com/files/manuals/24180_Manual_170516.pdf
All RS-232 codes we have can be found in the manual: https://downloads.monoprice.com/files/manuals/24180_Manual_170516.pdf
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- Tyler C Staff on Sep 24, 2019
BEST ANSWER: Thank you for your question.
All RS-232 codes we have can be found in the manual: https://downloads.monoprice.com/files/manuals/24180_Manual_170516.pdf
All RS-232 codes we have can be found in the manual: https://downloads.monoprice.com/files/manuals/24180_Manual_170516.pdf
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- Tyler C Staff on Sep 24, 2019
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Does this unit come with rack ears for a standard 19" rack?
A shopper
on May 5, 2020
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Does this downmix the audio for the LR RCA audio ouputs?
Alex B
on Oct 17, 2020
BEST ANSWER: I sent it back. Did not like.
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- New User U on Oct 17, 2020
- Purchased on May 13, 2020
BEST ANSWER: I sent it back. Did not like.
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- New User U on Oct 17, 2020
- Purchased on May 13, 2020
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The onboard software is a little limited - has anyone found Windows software that works for this device?
Shaun G
on Jan 12, 2018
Does this matrix handle CEC messages? Could I read the messages from one input on other inputs or any outputs?
A shopper
on Jan 25, 2018
Does this support 1920x1200 (16:10 format)? We have projectors that naively run 1920x1200.
Mike H
on Feb 23, 2018
Does this support HDR and Dolby Atmos?
Sean P
on Mar 21, 2018
I'd like to know if I have a bad unit.....my unit won't pass 4K HDR with Directv, but will pass 4K Apple TV HDR and Samsung 4K HDR Blu ray content. It also won't pass computer running at 2160p @ 60hz. Will only pass it at 2160p @ 30hz. These 2 sources I've having to run through a 1x4 fully compliant 18gbps switch. I'd really like to know if I have a defective matrix but really tough to get a manager to call me back?
Jon B
on Apr 16, 2018
Good day; how will be the vizualization if 1 select 2 outputs in 1 lcd screen ? Sample: input 1 - outputs 2 and 4...
A shopper
on May 9, 2018
Will this work with a different Logitech Harmony remote at each output?
New User U
on Aug 29, 2019
How do you get this device out of Standby mode? Power button on the remote does not power the device on.
Andrea S
on Oct 22, 2019
Does this come with rack ears for a standard 19 inch rack?
New User U
on May 5, 2020
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Rated 5 out of 5
Super useful and powerful! Can’t wait to get another one for another customer!
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Rated 2 out of 5
Lackluster
Monoprice has usually been the affordable option with completely adequate equipment, however, this product has had problems with EID options, HDMI/CAT6 converters, standby usage, and difficulty finding firmware update as well. Also, no power off option. Will still continue to recommend Monoprice products, but would suggest spending a little more on an 8+ output HDMI matrix.
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Rated 4 out of 5
Does the job I needed, working fine as expected
Worked great after installation. Image of the lcd projector looks sharper than before. People in church is happy with the display, better than before.
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Rated 5 out of 5
I have 6 types of video inputs with 4 tv outputs and a surround sound output the EDID feature makes everything connect perfectly. I can watch 4 programs on 4 different tv's and pick the surround sound to any program that I want. Or all outputs can be on any device. Works great.
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Rated 5 out of 5
does the job and more.
Great quality and amazing versatility. Wish I had bought one years ago.
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