
What is Live Chat?
Quick, Convenient, and Hassle-Free Support
Our live chat feature allows you to get real-time assistance from our support team without having to send emails or make phone calls.
Whether you need sales help, customer service or technical support, we’re here to help!
How It Works
Click the chat icon at the bottom of any page.
Select from the available options.
Get personalized support for all your shopping needs.
Where Can You Find Live Chat
You can access our live chat throughout the website on pages like these:
Homepage – Receive Sales Help, Customer Service, Technical Support options.
Product Pages – Get expert recommendations before making a purchase.
Support Pages – Have an issue? Get it resolved.
Look for the
chat icon at the bottom
of any page to start chatting!
Why Use Live Chat?
Sales Support – We understand every business is unique. Work with a live representative for a custom solution to your specific needs, plus take advantage of Monoprice Business benefits like volume discounts and more flexibility with a line of credit*
Tech Support – Have questions about a product? Someone on our Technical Support Team will be happy to assist you
Order Assistance – Track orders, check availability, and more.
Easy & Convenient – Chat anytime during business hours (M-F – 6:00 AM - 5:00 PM PST)
Ready to Chat?
Click the chat icon on any page and experience fast, friendly, and efficient support!

*On Approved Credit. Learn More >>