Alliance Supply is a US based business-to-business (B2B) ecommerce retailer where companies can search for all the industrial, janitorial and office supplies they need online.

Alliance Supply + Monoprice: Key Highlights

Faster Shipping Times

Bulk orders are submitted and shipped same day

Improved Inventory Management

Up to date inventory files ensure minimal overhead costs

Better Discounts

Bulk ordering allows Alliance to save on wholesale goods

Challenge

Alliance Supply is an ecommerce reseller with a robust product catalog. Their VP of Sales, Jeff Joseph, is responsible for procuring all of the products on Alliance’s website. Jeff ensures Alliance's products are procured at a reasonable price that meets their profit margins, as well as in quantities that meet their specific business goals. However, being a B2B ecommerce company it's difficult for Jeff to forecast the order quantities he needs in advance as customer procurement cycles vary greatly.

Solution

Joseph began searching for a manufacturer that offered a dedicated Account Manager. He knew Alliance needed white glove treatment with placing purchase orders (POs) until their Customer Relationship Management (CRM) system provided accurate forecasting data on their customers procurement cycles. Jeff applied for a Monoprice Business Account and was quickly synced with an Account Manager who provided an inventory file and regular check-ins.

Impact

After syncing up with an Account Manager, Jeff was quickly on boarded with his B2B Monoprice account including approval for net terms and tax-exempt status. Jeff is pleased with the level of support his dedicated Account Manager provides as well as the bulk discounts Alliance receives on large orders and also recommends Monoprice to any reseller.