ShopperPlus is a leading Canadian e-commerce company that offers a wide range of products and services to consumers across Canada. ShopperPlus’s e-commerce network includes not only shopperplus.ca, but also 123ink.ca and primecables.ca. As “Canada’s Online Shopping Mall,” ShopperPlus’s dedication to provide a vast product selection comes with the cost of greater inventory restrictions.
Key Highlights
Faster Shipping Times
Bulk orders are submitted and shipped same day
Improved Forecasting
Daily check-ins ensure optimal inventory levels
Shorter Procurement Cycles
Dedicated Account Managers regularly place POs
Challenge
With a diverse product catalog and limited warehouse space, it’s imperative ShopperPlus partner with a manufacturer who can provide fast shipping times, preferably, “just in time,” shipping. The ShopperPlus team cannot afford to take on additional overhead stock costs that come with slow shipping or unexpected delays.
Solution
After working with various direct-to-consumer manufacturers, ShopperPlus’s Procurement Specialist, Amy Guo, was feeling burnt out on negative experiences and knew she needed to find a reliable manufacturer. She heard of Monoprice through a colleague who recommended them for both their robust product portfolio and fast air freight shipping. Amy filled out a form to request a Monoprice Business Account and was immediately in contact with two dedicated Account Managers.
Impact
Shortly after, ShopperPlus was approved for a line of credit with a Monoprice Business Account and started placing their first orders. Now Amy is in daily contact with her Monoprice account manager. In most cases, she completes transactions on the same day she emails her Account Manager a new order request, which is her highest expectation. She enjoys the flexibility of working directly with her Account Manager instead of waiting for a purchase order to process or slower shipping times. Amy recommends Monoprice to any e-commerce company that needs a manufacturer with a wide product selection and reliable shipping.
