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How to solve the checkout errors |
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You probably got this error because of one or more of the following reasons. |
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1. Session Timed-Out : When staying shopping cart page too long without any activity, this error can be occurred. Please just retry to checkout. |
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2. Disabled Accepting Cookies : If your web browser does not allow any Cookies saved in your computer, you can get this error. Please check and make sure your browser is set to accept Cookies.
If you don't know what is Cookies or how to enable Cookies, please refer to the following information.
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3. Other : The problem may be resolved when logging in first and then proceeding to checkout. If you are not a registered customer and does not have any account, we would recommend you to create an account first before logging in and proceeding to checkout.
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If the problem persists, please give us a call at 909-989-6887 during our business hours to place a phone order or email at webmaster@monoprice.com to report this issue. Truly sorry for any inconvenience it may cause you. Thank you for being patient and shopping at MonoPrice.com.
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A cookie is a piece of information sent to a browser by a Web Server. The browser then returns that information to the Web server. This is how some Web pages "remember" your previous visits; for example, an E-Commerce site might use a cookie to remember which items you've placed in your online shopping cart. Cookies can also store user preference information, log-in data, etc.
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Mozilla Firefox
Go to the "Tools" menu.
Select "Options".
Select the "Privacy" icon in the left panel.
Check the box corresponding to "Allow sites to set cookies".
Click "OK" to save changes.
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Netscape 7.1/Mozilla 5.0
Select "Preferences" from the Edit menu.
Click on the arrow next to "Privacy & Security" in the scrolling window to expand.
Under "Privacy & Security", select "Cookies."
Select "Enable all cookies".
Click "OK".
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Microsoft Internet Explorer 6.0+
Select "Internet Options" from the Tools menu.
Click on the "Privacy" tab.
Click the "Default" button (or manually slide the bar down to "Medium") under "Settings".
Click "OK".
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Microsoft Internet Explorer 5.x
Select "Internet Options" from the Tools menu.
Click on the "Security" tab.
Click the "Custom Level" button.
Scroll down to the "Cookies" section.
To enable:
- Set "Allow cookies that are stored on your computer" to "Enable".
- Set "Allow per-session cookies" to "Enable".
Click "OK".
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Microsoft Internet Explorer 4.x
Select "Internet Options" from the View menu.
Click on the "Advanced" tab.
Scroll down to find "Cookies" within the "Security" section.
To enable: Select "Always accept cookies".
Click "OK".
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Netscape Communicator 4.x
Select "Preferences" from the Edit menu.
Find the "Cookies" section in the "Advanced" category.
To enable: Select "Accept all cookies" (or "Enable all cookies").
Click "OK".
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