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| 4X3 Inches Graphic Drawing Tablet |
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| Question: Tablet stops working after resuming from sleep mode |
| Answer: Make sure latest tablet drivers are installed *and* that the latest windows service packs are installed |
| Question: I keep having a Dual Screen Issue (mouse cursor only stays on one screen) |
| Answer: Graphics programs can seize the mouse cursor and prevent it from moving across multiple screens, to fix, make sure all windows updates are installed. |
| Question: The instructions say the green LED is supposed to be on when when the unit is turned on, and that there is a switch to turn the unit on and off. I can’t find the switch, how do I turn the tablet on? |
Answer: There is no switch on this item to turn it on and off. Basically, as long as the unit is plugged into a USB port on your computer, it is on
Please verify that the green LED flashes once when you plug in the USB cable into your computer. If it does not flash, you may want to try a different USB port. Otherwise, the LED stays off except when you tap the pen against the tablet. If it does not flash when the pen is tapped against the tablet, there are a few things you may want to try.
1) Replace the battery. Verify that your positive connection is up, and the battery lead is making good contact with the battery. Tap the pen against the tablet and see if the LED flashes.
2) Sometimes the battery lead does not make a good connection. Please double-check that the battery lead is in full contact with the battery, and that if necessary, bend the lead down to make better contact with the battery terminal. Tap the pen against the tablet and see if the LED flashes.
3) If the pen is still not responding, please try changing the pen tip with one of the spares that was provided. Tap the pen against the tablet and see if the LED flashes. |
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