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| 4X1 Enhanced 1.3b Certified HDMI Switch with built-in Equalizer and Remote (REV.3.0) |
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| Question: What does Equalizer do? |
| Answer: Equalizer allow you to transmit high definition audio/video streams across long distance without any digital degradation. It also corrects any digital error in the stream and provides 40dB equalization to compenstate for any cable transmission loss. To ensure a crystal clear HDTV picture it will stop any digital noise (sparkles). |
| Question: I''''''''m having trouble with a connection to a particular device. What steps should I take to try to correct the problem? |
Answer: Review the following
1. Try swapping out the cables. 2. Make sure that the device works with a direct connection to the display without the switcher in between. 3. Make sure you have the switch and television turned on before turning on any source devices. If everything is already on, try turning off and on the source device. 4. Try every port on the switch. 5. Make sure you have the latest firmware loaded on your devices. |
| Question: I''''ve tried switches from other vendors who said their switch would work with any HDMI equipment but it was incompatible with my setup. How do I know if your switch will work with my equipment? |
| Answer: The problem with HDMI switchers is there is no one switch that is compatible with every device out there. In fact, even with the same brands, one model of DVD player may work with a particular switch but a different model will not. Also, compatibility is not specific to a single device. Instead it''''s a 3 way relationship between the source, the switch and the display. So, a particular dvd may work through a particular switch to a certain TV, but not to another TV, but that TV may work through the switch with another DVD player. Given that, you end up with infinite number of possible combinations so it''''s impossible to know based on brands what devices with work with a particular switch and what won''''t. The trick is to find a switch that will work with your particular combination of devices. In theory, a switch will work with every device but only if it''''s connect in turn to another device that it is compatible with. Unfortunately, finding the right switch is a bit of trial and error. The other vendors weren''''t lying but they didn''''t give you a complete picture. |
| Question: Will this switch work with DVI devices as well? |
| Answer: Yes, you can connect DVI-D devices to the switch using HDMI/DVI cables. The picture quality should be completely unaltered since both HDMI and DVI use the same type of digital video signal. However, you will not get audio support for devices that are connected by DVI. For these devices you will need to connect a separate, secondary audio connection between your devices. |
| Question: The front toggle button on the switch works fine, but the switch doesn''''t respond to the remote control. How do I determine if the remote is working or not? |
| Answer: The easiest way to see if an IR remote control is transmitting a siganl or not is to check it with a digital camera. Even though IR is invisible to the human eye, it can be detected by the electronic sensors on a digital camera. If you have a digital camera or camera phone, point the remote at the cameras lens and look at it through the screen of the camera. Press a button on the remote and you should see a pale purple light pulsing on the front of the remote. If you don''''t get any light, try replacing the remote control''''s batteries. |
| Question: The switch doesn''t seem to be functioning correctly in my system. Am I doing something wrong? |
Answer: Did you test each individual cable to make sure they all function properly? Have you tried swapping out the cables? Did you make sure the power adapter is plugged in and the unit is powered on? Did you make sure that the TV was powered on before turning on your source devices? Have you tried all inputs on the device? |
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