MPI remanufactured HP 920XLBK(CD975AN) Inkjet-Black (High Yield)


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MPI remanufactured HP 920XLBK(CD975AN) Inkjet-Black (High Yield)

Product Number: 10714

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4 reviews

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This item should ship today (4/13/2016) if ordered within 2 hours 9 minutes

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Customer Reviews

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All Customer Reviews - Click here to review for MPI remanufactured HP 920XLBK(CD975AN) Inkjet-Black (High Yield).

Average User Satisfaction Rate

(62.5%)

rated by 4 user(s)
Click here to review!

Rating: (10 out of 10)

Reviewer: Guyon Worth Cumby from Cedarville, OH

2/21/2015 12:37:30 PM

Excellent

Much cheaper than ripoff manufacturer ink. Feels heavy. This is not my first time buying ink from monoprice.

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Rating: (3 out of 10)

Reviewer: Anonymous from Denton, TX

12/29/2014 6:43:17 AM

Pros: Excellent Monoprice customer service, great price

Cons: Wouldn't work with HP printer

Unfortunately the printer wouldn't print black ink with this cartridge installed (HP makes it too difficult). Thankfully Monoprice has good customer service and setup an RMA for a return/refund. For the price, it was worth a try!

by Monoprice Administrator
Hello,

Thank you for your review and truly sorry to hear about the issues experienced with PID 10714. If I may ask, what is the model number of your HP printer? I will be forwarding this info to our product team so they can look into the matter further. Apologies for any trouble and thank you in advance!

Regards,
Gabby Villa
Tech Support Associate

by Anonymous
HP 6500

by Monoprice Administrator
Hello,

Great, thank you for the response and printer model! I will submit a complaint with this information so we can look into resolving this issue. We appreciate the feedback! Thank you for your continued support and I hope you have a wonderful holiday.

Regards,
Gabby Villa
Tech Support Associate

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Rating: (10 out of 10)

Reviewer: Jason Sherman from Frisco, CO

4/4/2014 2:35:34 PM

Amazing Value

Pros: Amazing Price
Works seemless with My HP Officejet 6500

Works as described with my HP Officejet 6500 E710N. Amazing value. Will be buying all the color cartridges as well. Highly recommended vs paying 40 per HP cartridge in the store.

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Rating: (2 out of 10)

Reviewer: Anonymous from San Marcos, CA

3/2/2014 5:20:37 PM

I have had nothing but trouble with the printer cartridge in my HP Officejet 6500. At first, it would warn me about not being a legitimate HP cartridge, but would still print. Now it says the cartridge is missing or damaged and refuses to print at all.

by Monoprice Administrator
Hello,

Thank you for your review and my apologies for the issues you have experienced with PID 10714. Unfortunately, it sounds like you may have received a defective product.
Now if you'd like, I can help setup an RMA for a replacement. If you would like me to proceed with the RMA, just let me know and I can get it started right away. Sorry again for the trouble and hope this helps!

Regards,
Khalid S.
Tech Support Associate

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