|All Customer Reviews - Click here to review for ACDelco Storage Box w/ 25 Alkaline Battery (12-AA, 8-AAA, 2-C, 2-D, 1-9V), 2-AA Aluminum Flash Light and AM/FM Radio.|
|Average User Satisfaction Rate |
|Rating: (4 out of 10)||Reviewer: peteer01 from Clifton Park, NY|
2/12/2013 8:00:48 PM
|Pros: Most of the batteries worked|
Cons: Lots of stuff didn't work
Most of the batteries worked when we first tried to use them, but the D-cell batteries didn't work at all (we tried to use them within a year of buying the batteries), the radio never worked, and the flashlight broke in the first year, it fell apart while changing batteries and the led lightbulb came out and did not work after being put back in. A nice idea, but did not live up to expectations at all.
by Monoprice Administrator
Thank you for your review. And I am truly sorry to hear of your experience you have had with this product.
For now, if you prefer, I can assist you in setting you up for a replacement on the item if you haven't done so already. We do warrant our non-electronics and cables with a lifetime warranty as well as a 1 year warranty for electronics. It will be of no additional cost to obtain a replacement, so please let me know if you want to continue. I would just require your order# to set it up. Alternatively, if you are truly unsatisfied of the item I can assist you in setting up a return. Thank you!
Your reply is truly above and beyond what I would have expected. We have used most of the batteries, and I am not that concerned about the batteries that did not work, nor was the flashlight or radio critical. Your kind offer is very much appreciated, but I would not feel right asking Monoprice to replace something that is over a year old and already used.
Your offer is appreciated, and it's nice to know that your service is as impressive as it is.
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