MPI Remanufactured HP CC532A/Canon 118 Laser/Toner-Yellow
|Part Number: CC532A|
|Page Yield: 3000 pages|
|HP - Color LaserJet Series|
|Color LaserJet CM2320 fxi||Color LaserJet CM2320n||Color LaserJet CM2320nf|
|Color LaserJet CP2025dn||Color LaserJet CP2025n||Color LaserJet CP2025x|
80% of the reviewers recommend this productADD YOUR REVIEW
- Watertown, WI
- 1/13/2015 9:00:45 AM
I have some issues with two of my yellow toners. I order multiple of these at a time, so they sit on the shelf before I use them. Therefore, they are out of warranty. The ones that work properly work great! However, I have two that don't work well. One of them leaves streaks of yellow every time I print, and the other one says that the shipping lock is in place. If those issues could be resolved, I would certainly raise my ranking of the product.
by Monoprice Administrator
Thank you for your review. And I am truly sorry to hear of your experience you have had with this product. For now, if you prefer, I can assist you in setting you up for a replacement on the item if you haven't done so already. We do have a lifetime warranty on cables as well as a 1 year warranty for everything else. It will be of no additional cost to obtain a replacement, so please let me know if you want to continue. Thank you!
Yes, I would like to return those 2 yellow toners. I also had a cyan toner of the same model that was doing the same thing. Can I return all three at the same time? Thank you!
by Monoprice Administrator
Thank you for your response. I have gone ahead and created you an RMA for a replacement.
A returns department representative will contact you by E-mail which will include an RMA # along with instructions to follow as well as doing further troubleshooting with you as necessary. The E-mail should arrive sometime between 1-3 business days. I apologize for the inconvenient experience you've faced while using our products. However, thank you very much for your patience.
Please note, due to various email spam filter configurations, in case the email was not received, I would advise that you check your Junk/Spam email folder or inbox as well.
*If you have any questions regarding shipping, RMA confirmation number, or RMA confirmation email, as well as RMA return status, please send your inquiries directly to firstname.lastname@example.org
Your review process is now finished. As soon as you receive your replacement please submit a revised review or generate a new one. You can also contact me directly at email@example.com.
If you were satisfied with my assistance, you can always leave a testimonial at this link.
Or if you want to give some props in a future order please put "john" in the coupon code. =)
Thank you for your continued business, it is greatly appreciated!
Cartridge Worked Fine
- Orange, CA
- 1/26/2014 3:45:03 PM
Pros: Worked as expected.
Expecting Full Life
Worked as it should and seem to be getting full life out of them. If I had an issue I also would expect Monoprice to give great support. Happy with the purchases (bought a set).
- Grand-Mere, QC
- 9/26/2013 8:04:23 AM
Pros: Cheap replacement.
Cons: Colour might not be accurate as much as the originals from HP, but for office usage it is perfect.
Great product at 1/3 the price of the HP originals.