shipping from Monoprice continues to be expensive and take along time (compared to other Internet sites. This particular order was just tossed together into a large box. Individually packaged audio adapters at the bottom of a large box under $200 worth of cable. These adapters aren't the most sturdy to begin with and travelling under all that weight I'm sure didn't help any.
The 3.5 mm jack is so loose, this adapter is unusable. I ordered two, one is worse than the other, but still loose. I would not recommend purchasing this.
by Monoprice Administrator Hello,
Thank you for your review. And I am truly sorry to hear of your experience you have had with this product. For now, if you prefer, I can assist you in setting you up for a replacement on the item if you haven't done so already. We do warrant our non-electronics and cables with a lifetime warranty as well as a 1 year warranty for electronics. It will be of no additional cost to obtain a replacement, so please let me know if you want to continue. I would just require your order# to set it up. Alternatively, if you are truly unsatisfied of the item I can assist you in setting up a return. Thank you!