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We will remove reviews that:
- Contain profanity or other objectionable content. Should you find any profanity or objectionable content, please contact us at firstname.lastname@example.org
- Fail to focus on the product. Complaints about shipping or customer service issues will be forwarded to Customer Service to be addressed. Reviews that discuss other products, catalog copy, pricing, or other ancillary issues will be removed.
- Contain advertisements or promotional materials or contain links to external content. Monoprice will also remove reviews submitted by or on behalf of a company with an interest in a competing product.
- Any other content we deem to be inappropriate.
If you believe you may have received a defective unit, remember that Monoprice backs everything we sell with a warranty. Please use our automated return service to request a replacement. Any other issues with your order not directly related to the product itself should be directed to our online customer support chat.
Note: All or part of any product review including the Review Title, "Your Nickname", Rating, Pros/Cons, images and all other parts of the review itself may be used by Monoprice in future marketing campaigns or promotions in any media. Submission of a product review signifies consent that the information you submit may be used at Monoprice's discretion without any further notice or expectation of compensation. You are further representing that any submission is wholly an original creation by you and/or that any portion taken from third party sources have fully cleared for use.
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